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Your local Charlotte Subway® Restaurant at 9611 Brookdale Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 9611 Brookdale Dr Suite 300, Charlotte, NC 28215
Phone: (980) 207-4982
Order and Reservations
Order: Order online
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Reviews
Jessica Bock
I can understand mistakes happen, but this was despicable!! My order was ruined! The pepperoni and cheese rollup HAD NO CHEESE!! It was literally a thick weird wrap that was hard with just 3 little pieces of pepperoni! It’s uneatable! Then my ultimate bmt (which was supposed to be ultimate due to the double cheese) ALSO CAME WITH NO CHEESE!!!!! So now I’m just expected to eat plain meat with bread?!?! Oh, and to top it off – they didn’t bother putting in one of my cookies either. Then when I tried to call them, it’s impossible to get a hold of anyone!! I can’t just go drive myself there – I’m fully disabled. So doordash had to take the hit – but even after refunding me those items, I still ended up spending 17 dollars for a little orange juice and one cookie!!! While they don’t have to take any responsibility while they screw customers over then refuse to answer any phones!! I’ll never in a million years order from there again – completely incompetentand unprofessional! I had ordered enough to keep me going at least a couple days, but now I’m stuck with a cookie and little OJ for my entire day of food and into tomorrow until whenever I can get around to ordering more food from somewhere else!!! I’m furious!
… moreNicole Ezra
The food was actually really good, but the customer service was disappointing. I felt ignored and rushed the whole time, like the staff member didn’t really want to deal with me. It took away from the experience, which is a shame because the meal itself was great.
… moreCaryn Speaks
Nasty attitudes. Makes you wait for mobile orders when there’s no reason to. Food is sub par for what you pay for it. Subway Corp should be embarrassed by such crap.. avoid at all costs
… moreLena Schonveld
This Subway apparently does not accept coupons which I was not happy about at all. What is the point of subway sending out coupons if we are unable to use them?
… moreAbdilnasser Almuwallad
Yes, I went over there.You know I was happy thinking i’m about to.Eat subway with the coupon and the coupon says, you know, it’s valid on every subway location in the united states and the guy said, no, we don’t take them.
Not even care to explain or sorry or nothing.You know.
… moreNot even care to explain or sorry or nothing.You know.
Marceline K
Had to cancel an order for a refund since I couldn’t cancel in the app.
Called for 2 days in a row, no one answers the phones.
… moreCalled for 2 days in a row, no one answers the phones.
PassionRenee
Was craving subway and never been to this one but live close by so I thought why not . Well listen here never again !!! I was the only person in line but it still seem to take long also I got the “ monster “ sandwich and as you can see in the picture it’s nothing like what I asked for what mostly made me mad is she didn’t know the menu and when I asked for sweet onion she put the sweet onion teyarki instead so I had to ask for the right one and she over sauced it this was the worst subway experience ever
… moreLatania
I placed an online order for a turkey sub and let’s just say it was one very thin slice of turkey with cheese, toasted (I didn’t ask for my sub to get toasted), and barely an veggies that I requested. It was dry none of the sauces I requested was honored. I was so disappointed when I opened my sub. DO NOT ORDER ONLINE. ATLEAST YOUR SUB WILL BE MADE RIGHT IF YOU ORDER IN PERSON SO YOU CAN WATCH THEM!
and don’t ever think about calling this subway. There’s 3 employees and neither one of them can answer the work phone. I called a total of 7 times, you would think between 3 employees (2 males, and 1 Indian lady) someone can do their job correctly.
… moreand don’t ever think about calling this subway. There’s 3 employees and neither one of them can answer the work phone. I called a total of 7 times, you would think between 3 employees (2 males, and 1 Indian lady) someone can do their job correctly.
A J
I ordered online bc the deals are better. Bread is stale and they barely put any tuna. I ordered a bottled Dr. Pepper but in the store they don’t even offer it. They need better management!
… moreMathew Schertzer
This was labeled as cherry coke it’s just cherry flavoring and me and my brother at in the restaurant and were having to listen to trap music and a song about a girls period spell as my food I ordered a Turkey italiano which was made with Turkey and cheese that’s it no italiano to be seen. owner you need to revamp your store
… more