Dee Frison
I moved out of Ohio almost a year ago I’ve came back 3 times and came to the chipotle I’ve always went to I usually always just mobile order so I don’t have to wait then I usually have no problem with the food but yesterday I came back to town ordered my usual chicken burrito and they literally did not put a single piece of chicken in the burrito i was like 4 bites in before I decided to open the whole burrito and check to see there was no chicken i threw the chipotle away I would like a refund
… moreShawn Brown
Truly about to give up on Chipotle. Food quality is very inconsistent. Got barbacoa tacos and the meat was mostly disgusting fat. I order barbacoa meat not barbacoa fat. They need to go to a Qdoba and see how to make food. Qdoba is very consistent, always good quality. Or go down the street to La Fiesta Express. Maybe they will help show them how to cook. Plus the workers at this location are unpleasant, act like they do not want to be bothered.
… moreShannon Stape
My husband and I tried the Chipotle in Troy for the first time yesterday evening. We walked in around 7-7:30 in the evening and they were not busy. We stood there for about five minutes before we were even acknowledged by anyone. Not even a “I’ll be with you in just a second”. Finally, a young lady comes over, looking like she’s having the best day ever (not) and talks so quiet I can barely hear her. We get to the register to pay, where I stood there and waited some more. Young lady comes to the register, and again, speaks so quiet I can barely hear her, looking absolutely thrilled to be there. I set our food down on a table and go to fill up our drink cup. I put Coke in it, only for my husband and I to both taste it and realize it’s Diet Coke. Tried the other Coke fountain, still tastes like Diet. All of the forks and straws are literally just laying out on one of the tables instead of being by the lids. The napkin dispensers are also on the table, all EMPTY. Seriously, not a napkin in the place. The only, and I do mean ONLY, redeeming quality about this location were the generous portions in our bowls. However, this isn’t enough to make us want to come back. Which we won’t. Ever.
… moreEthan P
Fast friendly service, food is on par with what you would expect from Chipotle. Dining area is spotless, as is the rather surreal bathroom. Never seen a toilet with its own spotlight before…
Will absolutely be stopping by here again on my frequent trips between Toledo and Cincinnati.
… moreMorgan Foster
the girl with the purple-reddish hair was rude to every customer. when I asked for a bowl she straight up rolled her eyes at me, and continues to with everything I asked to be added to my bowl (which was not very much by the way). she was slamming things down on the counter and giving all the customers an attitude. I understand work gets busy and overwhelming but that’s not a good reason to be rude to customers. like you work at chipotle, just wait until you get a job in the real world. smh. food was good though
… moreAllison Barton
It’s is extremely annoying when every single time I order food from this location off of the chipotle app I am receiving only the bowl that i purchased, and this location never does anything to rectify the issue. Purchased a bowl with side of 5$ chicken, no chicken. Purchased guacamole, no guacamole. Purchased queso, no queso. Chips, no chips. Really annoying when this is a constant, on going issue. Get Chick-fil-A instead because they are competent
… morepeyton pitcox
just doordashed food to work & highly disappointed… literally what is this . like that’s not even half way full. will not be ordering again!
… moreJames Reynolds
I ordered here through Grub Hub and was appalled to find a HUGE clump of hair directly on the top of my meal. This did not appear that it could have been accidental at all. I will not return, and would not recommend this store to anyone else either.
… moreE Barga
Went on a Sunday evening. The entire place was super dirty, no clean tables or trays. The drink and condiment area was a disaster as well. There was just a handful of chips in the bag and the queso cup wasn’t full. It was so dirty in there I was disgusted and couldn’t finish my food.
… moreTheresa Deal
Had the most hateful girl take me order today. My even existence and patronage seemed to annoy her. I had to.ask for lettuce 3 times as she ignored me then was pissy because I wanted it. I will never go to Chipotle again as this was my 2nd time. Im a Hot Head girl. Ill just stick with them. What an awful excuse for service.
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