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Your local Poplar Grove Subway® Restaurant at 13520 Julie Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 13520 Julie Dr, Poplar Grove, IL 61065
Phone: (815) 765-1938
Order and Reservations
Order: Order online
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Reviews
Krystal Davis
I’ve ordered here a few times. Sometimes good, but now more often than not it’s been bad. The bread has been old and crusty the past couple times. I thought I would try one more time. Nope. I walked in to get my order and made sure to ask is the bread fresh this time, explaining the last few times it was not. They assured Me “oh yes it’s always fresh”. It was not. It was stale and crumbly and gross yet again. I’m done with the poplar grove location.
… moreLarry Newman
Went in for a pickup order and got there a little early and got to watch this young lady just bust her buut and take care of the customers while under pressure with guests waiting… everyone was taken care of. You don’t see work athletic like that much anymore!
… moreSara Bailey
Edit from original post 9 months ago:
I decided to give them another try, as the convenience of the location enticed me back. Just as disappointing this time. I ordered my wrap online and picked it up. It was literally slathered in mustard. To the point that I tried to take it apart and wipe some of the mountain of mustard off. Totally ruined the wrap and upset my stomach. Couldn’t even finish it. Yuck!
I will not be going back. I ordered a cold cut combo. The girl behind the counter only put one kind of meat on the sandwich. I mentioned that it should come with 3 meats. She told me this is the way they always make it. I thought maybe things had changed since the last time I had ordered one and that “combo” now meant just a combination of bologna (yes, that’s sarcasm). I mean, I wasn’t going to ask for additional meat at that point and get charged extra, so I just loaded up on veggies. I was irritated when I left, so I looked online and sure enough, it is supposed to come with ham, salami and bologna. I went right back into the store and pointed out the error by showing her a Subway screenshot of what comes on the sandwich. She didn’t offer to remake the sandwich or give me the 2 meats on the side to complete the sandwich correctly. She just shrugged and stated again that that’s the way they make it. Really?!?! A little customer service goes a long way. If I had wanted JUST a bologna sandwich, I would have asked for one.
… moreI decided to give them another try, as the convenience of the location enticed me back. Just as disappointing this time. I ordered my wrap online and picked it up. It was literally slathered in mustard. To the point that I tried to take it apart and wipe some of the mountain of mustard off. Totally ruined the wrap and upset my stomach. Couldn’t even finish it. Yuck!
I will not be going back. I ordered a cold cut combo. The girl behind the counter only put one kind of meat on the sandwich. I mentioned that it should come with 3 meats. She told me this is the way they always make it. I thought maybe things had changed since the last time I had ordered one and that “combo” now meant just a combination of bologna (yes, that’s sarcasm). I mean, I wasn’t going to ask for additional meat at that point and get charged extra, so I just loaded up on veggies. I was irritated when I left, so I looked online and sure enough, it is supposed to come with ham, salami and bologna. I went right back into the store and pointed out the error by showing her a Subway screenshot of what comes on the sandwich. She didn’t offer to remake the sandwich or give me the 2 meats on the side to complete the sandwich correctly. She just shrugged and stated again that that’s the way they make it. Really?!?! A little customer service goes a long way. If I had wanted JUST a bologna sandwich, I would have asked for one.
Noelle
This location is extremely slow. We hardly ever go here because of the slow service. Today we went and there was a girl who was taking bites of her sandwich in between customers. She also couldn’t get the mayonnaise out of the bottle and instead of banging it on the counter like most of the workers do she takes it to the garbage can bangs the top end of it over the trash and went back and used it on a guys sandwich. You have to ALWAYS watch them make your sandwich because they never put double cheese when they are supposed to. I don’t recommend this location at all.
… moredawn wagner
Shelle was exceptional. She helped us when we had difficult time picking up order. She was kind, professional and easy to work with. I commend her and her team. Great job and excellent food!
… moreGustav Benson
Friendly employees and food is always good. Haven’t had a bad experience with this location.
… moreCameron Amos
the beautiful woman thats there every morning makes the best sandwiches EVERYDAY give her a raise she’s amazing and works alone <3
… moreSarah S.
I ordered a hot honey chicken sub through the app and it was made extremely poorly. I asked for extra pickles and banana peppers. They put maybe 6 of each. For a foot-long. And I couldn’t taste the hot honey at all. I basically got an overpriced rotisserie chicken sub. Read what people order. This location has gone very down hill.
… moreOnly1Binky
OVERCHARGE THE BIRTHDAY SENIOR!?!
When were ft longs raised to $30/ each???
Charged $120 for 4 ft longs today AFTER given wrong order twice! They even gave the 2 platter prepd order (wrongly to us) to the correct ones AFTER I’d brought them back since NOT what was ordered DAYS before for a HUGE bday party to be ready far before having people arrive for party in less than 30 mins by this time!
They seemed only relieved that they got that (wrongly given) order back in store in time for those that prepd it to pick it up in 15 min!?!
Employees clueless even on health and safety standards…. You DON’T give OUT an order that you wrongly have another even allowing order to leave their store, should’ve replaced order before actual prepaid order was to be picked up NO MATTER MORE WORK OR NOT!
Never even asked phone number, name, just handing out orders to anyone randomly walking in & picking up!?!
Odd that the wrong order of platters was nearly same exact price??
There’s a large number of people in that small community that will NEVER spend a penny there again!
Unreal …. TRULY…. DON’T WASTE YOUR TIME, ENERGY OR HARD-EARNED FUNDS at this waste of a space!
… moreWhen were ft longs raised to $30/ each???
Charged $120 for 4 ft longs today AFTER given wrong order twice! They even gave the 2 platter prepd order (wrongly to us) to the correct ones AFTER I’d brought them back since NOT what was ordered DAYS before for a HUGE bday party to be ready far before having people arrive for party in less than 30 mins by this time!
They seemed only relieved that they got that (wrongly given) order back in store in time for those that prepd it to pick it up in 15 min!?!
Employees clueless even on health and safety standards…. You DON’T give OUT an order that you wrongly have another even allowing order to leave their store, should’ve replaced order before actual prepaid order was to be picked up NO MATTER MORE WORK OR NOT!
Never even asked phone number, name, just handing out orders to anyone randomly walking in & picking up!?!
Odd that the wrong order of platters was nearly same exact price??
There’s a large number of people in that small community that will NEVER spend a penny there again!
Unreal …. TRULY…. DON’T WASTE YOUR TIME, ENERGY OR HARD-EARNED FUNDS at this waste of a space!
Kevin B
There are only certain people who are awesome. The manager is not so much. I wouldn’t eat there again cause sometimes when the meats and veggies are sitting there, they sit there for 3 days before changing it out. The manager should get fired, and the owner should sell the store to someone who knows how to run a business and listen to their employees instead of alway taking the manager side. The manager and owner do not care about your health. Mostly, the manager doesn’t care. A few friends called the health department on them cause of washing stuff with cold water, not changing out the expired stuff, and don’t really clean the store in the back. So, if you get sick from this place, I will consider going to the hospital to make sure if it’s food poisoning or not and than take it from there or let’s do a peaceful protest and have the place shut down.
… more