Dunkin’

  3.7 – 171 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burnt Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dunkin' 12019

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Dunkin’ at 809B Route 50 in Burnt Hills | Coffee & Donuts Near You

Dunkin’ is proud to serve Burnt Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Burnt Hills, NY – Dunkin’ locations

Directory; /New York; /Burnt Hills. Burnt Hills, NY. 809B Route 50. Open NowCloses at 7:00 PM. 809B Route 50. Burnt Hills, NY 12019. Quick Links.

Dunkin’, 809 State Route 50, # B, Burnt Hills, NY 12027, US

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Reviews

Shelley Mayberry
I ordered ahead about 5 mins before I got there, walked in and no one said hello… no one said anything to me so i just stood there, no one else was waiting for anything just me. Waited an additional 5 mins for 2 sandwiches and 2 hashbrowns while the girl making the sandwiches showed more interest in telling her coworker how she wanted her own iced tea made. While I was waiting another woman walked in, went to the counter and stood there, again no one said a word to her, she waited and ended up just walking out. Our sandwiches were how they should be but theres no customer service here, no friendliness…
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Amanda H
Went in to pick up a mobile order. There were one or two other people waiting. I waited 5 minutes before I was acknowledged. The 6 staff members were busy making drinks or chatting with one another. After I was the only one left waiting a girl asked me what the order name was and I gave it to her. She glanced at the receipts on the counter and another employee spilt water on the counter and tickets. They both grab paper towels to clean up and the one who was speaking to me turns her back to make small talk with employees while blotting the tickets. I stand there patiently and then clearly forgotten about. I asked if she had found the ticket and she asks for the name again to which she says she has no ticket. Turns out I had this one mixed up with the Burnt Hills one so I go to leave as a chorus of laughter comes from the staff. There’s no professionalism, rude and poor customer service.
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Brian Bloom
I go here once or twice a year because every time I do, no joke, no exaggeration, I stand in line for 10 to 20 minutes waiting to order coffee while every employee in the place is busy making one or two previous orders. Today it was 20 minutes and two previous orders, each for two people with a line behind me a couple people short of reaching out the door.

I finally got my coffee and got donuts, forgoing the breakfast sandwiches and hash browns my wife and I wanted because of how horrible the service was. The donuts have that day or two old feel to them and the coffee tastes old and burnt.

This Dunkin has been plagued by systemic mismanagement and understaffing for years. I guess, in a terrible way, it’s nice to see consistency from a fast food business. BH Dunkin is consistently horrible.
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Celeste Marie
I was there today at 10:42 am and I watched as my food was being prepared as I always do. The man (Patrick) working placed my eggs directly on the dirty counter without using parchment paper. I let him know that I saw my food just placed on the dirty counter and he said there was a small paper under it which I’m positive was not. Then when it came out of the toaster over I watched closely to see if there was a small parchment paper under it and it was not. He did not even have to throw anything out when he moved my food from the oven tray to my bread and so I explained to him I was watching and saw clearly that he didn’t use any parchment paper under it and he then pulls out some random parchment paper from the trash and tells me those were the ones he used and that was not the case. Please feel free to look at the cameras as I put the time my order was cashed out and it was just moments after that. I did not wish to argue with the man as he had already given me an attitude so I paid for it and left but I threw out the sandwich because I clearly saw how my meal was prepared and I feel that it was not sanitary and i could see the counter itself was not clean. Attached is my receipt.
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Kathi Hughes
After school the place fills with teenagers that walk over from the high-school. I needed to use the bathroom while I was there, which is a one seater, but there were 4 teenage boys in there together
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Emma
the worker “bre” has been nothing but rude and unwelcoming and i do not recommend coming
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Brian Foley
Not sure weather or not its normal but other locations when I do no ice. They fill it up to top this location does it under like a size medium
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Lauren Hazelwood
there was a lady working (around 1pm 7/22/25) and she was quite rude to her fellow workers acting like she was better than everyone else. she then proceeded to mess up multiple orders and then blame the customer and be rude to them saying they’re stupid for wanting the food they ordered.
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charde smith
This place I just reported to corporate very disrespectful manager very disrespectful staff the manager had the nerve to tell me that doordash orders are more important than the customers
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Julie Torres
Rude and condescending! I asked for a small change to my order and I was talked down to like I’m a child. This is why I prefer Starbucks. Burnt Hills is definitely due one.
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