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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 7531 Outer Loop Unit 5, Louisville, KY 40228
Phone: (502) 239-2782
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Keith Pataluna
Always enjoy coming here. Very pleasant and considerate staff. They make the best Subway sandwiches in town. It’s always fresh.
… moreSullenVex
This was several weeks ago. I hate giving bad reviews so I have procrastinated. So here we go….When we first walked up it seemed the workers were having a really good time. Laughing and having fun at their workplace. Which I love to see normally, but it only took a few moments to realize something else was going on. The young lady behind the register was looking at a notebook and we quickly learned that a customer had accidentally left it behind. She only went through the notebook for a few seconds from what I saw. At the time we really couldn’t understand what was being said between them, but it was hilarious apparently, and from what I could tell the subject was changing rapidly. I don’t mind teens serving and having fun but it was getting obnoxious very quickly. Then when my wife started to say something about our order to the cashier, she quite rudely said “Hold on” then continued her conversation that was not work-related. Anyway, we all had tuna and mine was ok, but my wifes was soaked in mustard and my daughters was soaked in mayo. They both had asked for one pass of their condiment
… moreJonathon Myhre
I always love to eat at subway but this time I don’t think my sandwich was toasted the full amount of time it normally is. Just didn’t taste like it normally does. Great little spot though.
… moreRadhe Patel
We’ve been regular Subway customers and have used our membership points many times without any issues — even at this exact location(7531 Outer Loop unit 5). But today, the experience was shockingly bad and disappointing.
We went in to order 4 footlongs and specifically asked for Italian Herb & Cheese bread, which is our favorite. The owner told us they only had 2 left. We agreed to make do — but then, right in front of us, another customer came in and was served the same bread we had asked for. It felt dishonest and disrespectful.
To make matters worse, when we tried to use our Subway membership points (which we’ve used here before), the owner refused to let us use them. When we questioned it, he was incredibly rude and dismissive. One of our family members later called the store to clarify the situation, and the owner was once again rude over the phone.
What’s even more frustrating is that we have friends who work at this location, and they confirmed that yes — customers are allowed to use points. So why were we treated this way?
The behavior of the owner was completely unprofessional, and it left us feeling extremely disrespected. We will not be returning to this Subway, and we strongly recommend others avoid it too
… moreWe went in to order 4 footlongs and specifically asked for Italian Herb & Cheese bread, which is our favorite. The owner told us they only had 2 left. We agreed to make do — but then, right in front of us, another customer came in and was served the same bread we had asked for. It felt dishonest and disrespectful.
To make matters worse, when we tried to use our Subway membership points (which we’ve used here before), the owner refused to let us use them. When we questioned it, he was incredibly rude and dismissive. One of our family members later called the store to clarify the situation, and the owner was once again rude over the phone.
What’s even more frustrating is that we have friends who work at this location, and they confirmed that yes — customers are allowed to use points. So why were we treated this way?
The behavior of the owner was completely unprofessional, and it left us feeling extremely disrespected. We will not be returning to this Subway, and we strongly recommend others avoid it too
J P
Ordered a meatball sub tonight with pepperoni and the meat has turned. It tasted sour and musky. Will be requesting a refund. I couldn’t take a second bite.
… moreDarth Kacibro
Ordered a tuna sub with provolone, they mistakenly made two. After paying, I watched the employee scrape the tuna back into the container from the bread, (don’t get tuna with a gluten allergy). Then wipe the cheese off with the same cloth they wipe the counter with. When questioned about a refund, they claimed there wasn’t a manager. I tossed it in the trash on the way out the door. Happened between 1pm-2pm
… moreJay Tee
Everything was fresh, they gave me what I asked for with no problems, the customer service was top tier. I highly recommend.
… morecyriac jacob
This specific one does not accept any deal from the subway app. I know it depends on the person who franchised it, but to not be able to get any deal on the subway app at this store is unacceptable. While adding the veggies to the sub, the quantity is so minimal, that it looks like they’re cost cutting. Definitely will not recommend. There are a couple subways around in the area which are so much better than this one.
… moresayra a
If I could put 0 stars I would, they do not take coupons (which I wasn’t using) but I ordered a kids meal, which is on the menu, she said “we only do 6inch” so I ordered a 6” and she said nothing came with it for my kid.
Then she proceeded to tell me that menu wasn’t valid!!!??? So why have it up ??? Take it off !! She said there were no prices on the menu so it meant it wasn’t valid. How am I suppose to know ?! They expected me to pay extra for a drink for my daughter.
Disappointed never coming here again.
… moreThen she proceeded to tell me that menu wasn’t valid!!!??? So why have it up ??? Take it off !! She said there were no prices on the menu so it meant it wasn’t valid. How am I suppose to know ?! They expected me to pay extra for a drink for my daughter.
Disappointed never coming here again.
Glenda Jones
Charged me $20 for a sandwich and when I tried to hand it back she told me ONLY THE OWNER DOES REFUNDS then when I leave and call up there and ask to speak to the owner she asks me to drive back up there and she will give me cash ALTHOUGH I PAOD WITH A CARD AND YOI COULD HAVE REFUNDED ME WHILE I WAS THERE. Thieves didn’t wash hands, sandwich maker sneezing all over food. DISGUSTING
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