Joseph Peltzman
This location does not follow instructions when an order is submitted via Doordash. Several times I had an order come from this location and the iced coffee comes without any of the additions I ask for. I ask for French Vanilla and Skim Milk and it comes black.
I have contacted this store several times on the phone and no on picks up.
Very poor service and customer appreciation.
About a month ago I went to the same store to put the order in by phone and go inside. When I got inside all I saw was the drink. I asked for help about the sandwich and donuts and the worker was lazy and tells me that was the whole order. I showed the receipt and then he said that the other guy will get the donuts. Meanwhile the other guy he pointed to was working the line at the cash register. The worker walked away and then when the guy at the register came to me he said I showed what I was missing. The sandwich wasn’t even started yet and the bag for the donuts was near the register while he was helping other customers. I waited another 10 minutes for an order that I submitted almost 20 minutes prior.
… moreAnthony Rosselli
I love this Dunkin Donuts the workers are very nice quick and fast they always get my order right and I’m in and out that’s exactly what I like about this particular Dunkin’ Donuts in Massapequa
… moreIvan Mejia
Terrible ice coffee tastes I will never came back here
… moreRob Furino
Do not go here if you place an online order. Multiple times they have forgotten and then asked for my order, waited 10-15 minutes after that and had to leave. Brutal
… moreVeronica Brown
The workers seem like their overworked…never going back..their donuts are always dry..place needs a good cleaning..bathroom was gross.
… moreRahj
Sandwich just ok. Has been getting smaller and smaller over the years…and not as tasty.
… moreNia Jackson
This store is always understaffed, long wait times, machines out of service, mobile app not working for this location! It’s conveniently located down the street from my office and my whole office refuses to go to this location, we are willing to drive 3 miles away for good coffee. I ordered medium coffee light and sweet coffee and dark and bitter with no liquid sugar and hardly any milk. I went back inside because I know now that I must taste the coffee before I leave the parking lot to ensure that I’m satisfied and yet again I was not. I head back inside and let them know that the order is wrong. She adds sugar only and gives me the coffee. HIGHLY UPSET!
… moreM A
There is such a lovely young lady who works mornings there. I think her name is Elaina (spelling ?). She is so friendly, courteous and works non stop. DD is so lucky to have such a wonderful person working for them.
… moresds sds
omg ew. not only is it so freaking gross in there (which should have been the first red flag to not spend a dime here), the worker working on 6/16 was so rude and handed me a drink that wasn’t even mine. there was no one else in the store and she didn’t announce any name so i’m really confused as to why she thought it was cool to catch an attitude with me because she had to go and remake that drink for someone else. not my fault i was literally the only person in the store and was handed the wrong drink. the male cashier didn’t give us our change back so when we asked the same lady to help us with that, she copped an attitude again. like do we need to do your job for you too?
… moreA L
Soo I stopped coming here awhilee ago because no one knew had to make an iced coffee with 1 milk/little milk… (you’d think that’s pretty simple right?) I just recently came by here a few times in the AM during the week & it’s new employees since I last have been here. There is usually a blonde girl there that definitely is a hustler. She’s always on top of her game & I haven’t had a problem with my ice coffee. She’s always trying to get peoples orders out asap (as this location is pretty busy, there is usually a line in the AM) . She deserves a raise & some better helping employees! Hard to find hardworking people like her.
… more