
Hours
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
Address and Contact Information
Address: 206 E State St, Redlands, CA 92373
Phone: (909) 894-3400
Website: https://www.lappertsredlands.com/
Menu Photos
Photo Gallery
Related Web Results
Lappert’s Redlands: Home
Lappert’s Ice Cream – Redlands, CA (@lapperts_redlands) – Instagram
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Reviews
I’ll bring my all family here next time.
I took a few snaps of my beautifully decorated dessert and started devouring it without further delay. The dessert was so bomb! It was extremely good, excellent, and impressive. I loved it so much and finished it in 10 minutes!
I enjoyed the dessert. I had an amazing time and it’s no surprise that why Lappert’s Super Premium Ice Cream was crowned San Bernardino County’s Best Ice Cream in 2025. A great place for Ice Cream, Smoothies, Dessert, and Drinks. The prices are quite reasonable and budget-friendly. I’ll definitely be coming back soon to try more of their Dessert items and Ice Cream.
When we arrived, my husband had an urgent need to use the restroom before we ordered, so we politely asked for the restroom key and explained that we were about to place our order. While he was in the restroom, I began looking over the menu since it was my first visit and I wasn’t familiar with the flavors.
Before I had time to decide, the employee repeatedly asked to check me out and pressured me to place an order. I explained that I was waiting for my husband so we could order together, but she continued to insist. Feeling rushed, I ordered a simple double scoop for myself and chose something random for my husband without him having a chance to see the menu.
I was then told that it was “policy” that only customers can use the restroom, despite the fact that we had already clearly stated we were there to purchase ice cream and were in the process of ordering. The interaction felt unnecessarily rushed and unwelcoming.
When my husband returned, the employee’s demeanor toward him was noticeably friendlier, while her tone toward me remained dismissive. Given how brief the entire interaction was (about three minutes) and how other customers were treated afterward, the experience left me feeling uncomfortable and singled out.
As for the ice cream, it was just okay. I tried the vegan coconut and mint flavors — the coconut was good, the mint was fine, but I didn’t enjoy the chocolate mixed in. Overall, it wasn’t memorable enough to outweigh the service experience.
Unfortunately, the customer service significantly impacted our visit. While the space itself is nice, the rushed and dismissive interaction made it feel unwelcoming, and for that reason, we would not return.
Every other ice-cream shop in the area has almost no traffic not this one!
If the employee was nice I wouldn’t have had a problem with it, but yelling at a breastfeeding mother to move from your empty tables is on another level.
*Update*: Also deleting instagram comments that shine a light to negative customer experiences with your staff is also extremely misleading and a poor business practice. Extremely disrespectful towards the small family community in Redlands.