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Your local Vestavia Subway® Restaurant at 2972 Columbiana Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9:30 PM |
| Saturday | 8:30 AM–9 PM |
| Sunday | 8:30 AM–9 PM |
| Monday | 8 AM–9 PM |
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
Address and Contact Information
Address: 2972 Columbiana Rd, Vestavia Hills, AL 35216
Phone: (205) 978-0098
Order and Reservations
Order: Order online
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Reviews
Tkeyah Harris
Omgeeee. I went to this location and got the best service ever from Debra !!!! She was so sweet and willing to explain all of the new items as well as the promotions. She made my sandwich with sooo much love and I could taste it in every bite ! You can tell she truly loves her job ! Thanks Debra!! I probably won’t eat another Subway I’ll drive to this one every time !
… moreMichael Hull
I recently visited the Subway off Columbiana Road, and I have to say, the food and service were excellent! The sandwiches were fresh, flavorful, and made exactly how I wanted. The staff was friendly, welcoming, and efficient, making the whole experience enjoyable. I highly recommend this location for anyone looking for a quick and delicious meal. Will definitely be back!
… moreGlitterFactory 1
This location was clean inside and smelled good too. Subway is full of choices. Fountain drinks and single serving as well. Restroom was clean and smelled good too
… moreCraig Winn
Grrr. One employee. Seriously. Good food but service is spotty. I eat here about once a month and never seem to see the same workers. Yesterday they only had one guy during lunch rush. It is most often not crowded and they do make a good sandwich but you may have to wait for it.
… moreAddison Blevins
The workers were so kind and created good vibes while the work atmosphere seems like they have fun with each other!!
… moreBuck Wilde
Ordered a wrap to go, #49 Cali Caprese. Was charged for #45 Honey Mustard Chicken. Bringing up the price disparity resulted in me receiving “it’s fine, it’s fine,” from one of the employees. Do not recommend.
… moreSalena Brown
I want to start by saying that this Subway location has been my preferred spot for quite some time. Instead of going to other locations, I intentionally choose this one because it’s convenient, consistent, and I generally have a good experience. I typically eat here at least once or twice a month, depending on how I feel.
Whenever I order, it’s usually done online—especially when there are exclusive promotions for online members. Other times, I’ll walk in to place my order directly. Like many people, I have specific preferences when it comes to my food, and for me, I enjoy my sandwiches with extra sauce. I understand that a regular combo, like a #42, comes with standard portions of sauce, but when I personalize my order, I expect those preferences to be honored—which they usually are.
That being said, I’ve noticed an ongoing issue with one of the managers at this location. She’s been there for a while, and generally has a sweet attitude, though under certain circumstances, her demeanor changes—which I understand; we all have those moments. However, I’ve reached a point where I feel it’s important to speak up.
Every time I come in, especially when I order extra sauce, she openly complains about it—making remarks like, “Here we go with the more, more, more sauces,” often in a tone that shows frustration or unwillingness. I’m not sure if it’s because she finds it hard to prepare or is frustrated by the messiness, but her repeated complaints during the process make the experience uncomfortable. I would even be willing to jump behind the counter and show her a few techniques to handle sandwiches with extra sauces more efficiently—but that’s beside the point.
For example, tonight I ordered online around 7 PM for an 8 PM pickup. I arrived closer to 9 PM after leaving the pool, only to be told that one of my sandwiches had been mistakenly taken by a DoorDash driver. I understand mix-ups happen, but I was confused why my order wasn’t simply remade ahead of time, especially knowing I had already paid and would be picking it up. Instead, I had to wait while she remade it, all while listening to more complaints about the sauces and how “they don’t want to send out orders that look unpleasant.”
While I respect the concern for presentation, I’ve made it clear that I care more about my order being made the way I prefer than how it looks. What I don’t understand is why I have to be repeatedly lectured about this every time I come in. It leaves me questioning if I’m even welcome to continue ordering here—which I’d rather not stop doing because the sandwiches, especially when made to my preference, are great.
The bottom line is: I’m not complaining about the food itself—the sandwiches come out exactly how I request. My concern is with the attitude and the unnecessary comments during the process. As a paying customer, it’s frustrating to feel judged or like a burden for simply customizing my order, especially when that’s the point of personalization at Subway.
I hope this feedback is taken constructively, as I’d prefer to continue being a loyal customer without the uncomfortable interactions.
Thank you for your time and understanding.
… moreWhenever I order, it’s usually done online—especially when there are exclusive promotions for online members. Other times, I’ll walk in to place my order directly. Like many people, I have specific preferences when it comes to my food, and for me, I enjoy my sandwiches with extra sauce. I understand that a regular combo, like a #42, comes with standard portions of sauce, but when I personalize my order, I expect those preferences to be honored—which they usually are.
That being said, I’ve noticed an ongoing issue with one of the managers at this location. She’s been there for a while, and generally has a sweet attitude, though under certain circumstances, her demeanor changes—which I understand; we all have those moments. However, I’ve reached a point where I feel it’s important to speak up.
Every time I come in, especially when I order extra sauce, she openly complains about it—making remarks like, “Here we go with the more, more, more sauces,” often in a tone that shows frustration or unwillingness. I’m not sure if it’s because she finds it hard to prepare or is frustrated by the messiness, but her repeated complaints during the process make the experience uncomfortable. I would even be willing to jump behind the counter and show her a few techniques to handle sandwiches with extra sauces more efficiently—but that’s beside the point.
For example, tonight I ordered online around 7 PM for an 8 PM pickup. I arrived closer to 9 PM after leaving the pool, only to be told that one of my sandwiches had been mistakenly taken by a DoorDash driver. I understand mix-ups happen, but I was confused why my order wasn’t simply remade ahead of time, especially knowing I had already paid and would be picking it up. Instead, I had to wait while she remade it, all while listening to more complaints about the sauces and how “they don’t want to send out orders that look unpleasant.”
While I respect the concern for presentation, I’ve made it clear that I care more about my order being made the way I prefer than how it looks. What I don’t understand is why I have to be repeatedly lectured about this every time I come in. It leaves me questioning if I’m even welcome to continue ordering here—which I’d rather not stop doing because the sandwiches, especially when made to my preference, are great.
The bottom line is: I’m not complaining about the food itself—the sandwiches come out exactly how I request. My concern is with the attitude and the unnecessary comments during the process. As a paying customer, it’s frustrating to feel judged or like a burden for simply customizing my order, especially when that’s the point of personalization at Subway.
I hope this feedback is taken constructively, as I’d prefer to continue being a loyal customer without the uncomfortable interactions.
Thank you for your time and understanding.
Coleman Poole
This Subway is very well managed, and the service is great. The manager and another employee made sure that I had been served as I was waiting on an online order and communicated well that my order would not be much longer. When I received my order, the manager asked if there was anything else they could get for me. Just above and beyond service you don’t see often.
… moreJudy Latham
My Grandson wanted a pepperoni and cheese toasted ft. Long Subway. My daughter and I just wanted to get drinks. Great customer service and store/property looking good.
Only Thing! Need more parking area.
… moreOnly Thing! Need more parking area.
T H (Kebe)
This is by far one of the cleanest Subway that I’ve seen in a long time. Upon entering I also noticed how the chips and soda cooler were well stocked. The two young ladies working that evening made my purchase so enjoyable. Debra was so helpful in helping me to make a decision on the kind of sandwich I should try. She was so knowledgeable on the ingredients. You could really feel that she loves her job and takes pride in making sure the customers have a very good experience. Danny also took great pride in preparing my sandwich. Giving great customer service is so important because it equates to happy and repeat customers. I pass by 4 Subways to get to this location . That alone speaks volumes on the level of service I received.
Thank you ladies!
… moreThank you ladies!