Jagadeesh G
I ordered 3 doughnuts but received 6. Unfortunately, all of them were stale, had an unpleasant odor, and did not taste fresh. I was very disappointed with the quality and would not recommend.
… moreOvais Shekhani
The Dunkin’ on Northwest Hwy in Mount Prospect is always outstanding. The service is fast, the staff is friendly, and everything is consistently fresh. I usually stop by in the evening, and I’ve never been disappointed. The drive-thru runs smoothly, the team works efficiently, and nobody beats the coffee at this location. Excellent customer service every time.
… moreH. L.O.
The crew of this Dunkin’ makes you feel like you’re in their community: Service is always swift and pleasant, welcoming regulars and remembering their orders, friendly to young ones. The lady in charge in the morning runs the show and never takes a break! (She’s the best.) The atmosphere is bright and clean with spacious seating and solid Wi-Fi. A lovely morning space to work or start your day. Ample parking to hang and speedy drive-thru service to go.
… moreCaroline
If you order through drive thru make sure you get your receipt because they scam and steal money here. twice I have asked for my receipt and seen them make excuses for the fraudulent charges they make. It has happened when i have used cash and also card. They know they are scamming and say it is a mistake. Disgusting!
… moreJess Ram
Horrible service. They messed up my drink and somehow it was MY fault. The older incompetent Indian man raised his voice at me the WHOLE TIME he as remaking my drink. Complaining and blaming me for his mistake
… moreBenz Zala
The absolute best local Dunkin Donuts! The staff are incredibly thoughtful and always brighten my day. Thank you guys!
… moreZion Sepulveda
Service here is beyond atrocious. Be ready to wait for upwards of 15 minutes before you’re even acknowledged by the staff. Not a single car in the drive thru, no one else inside, but they’re apparently too busy to take money.
Atmosphere is exactly what you’d expect from any Dunkin so not too good, but not too bad either. Would be better if they had competent staff.
… moreSophia Arikenbi
Quick and Friendly service while using the drivethru
Service: …
… moreSutape Chantapim
The food tastes good, but the service is nearly nonexistent. I don’t know if they were backed up on orders, but nobody was at the register for a good 5 minutes (I just wanted a receipt after ordering from the kiosk), and once I did get an order in, it took much longer than it should have. Interior decor is nice though
… moreDejan Mandic
This is the most consistently good Dunkin’ Donuts. This place is more like a neighborhood coffee shop than some others that I’ve been to. I probably go here too often haha, but only because they are so great to us. The food is good and the coffee delicious!
The managers are extremely nice and they make sure to fix any issues that occur. There was a brief period about 6 months ago where they had a lot of new employees so mistakes did happen, but now that they are all experienced I haven’t had a single issue with any of my orders.
Overall an excellent place to grab a coffee or some food.
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