
Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi.
Address and Contact Information
Address: 825 Dulaney Valley Road Space #3310, 825 Dulaney Valley Rd #3310, Towson, MD 21204
Website: https://www.sarkujapan.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Sarku Japan | Japanese Fast Food Restaurants across the USA
Sarku Japan – Towson Town Center
Sarku Japan Locations Near You – Store Locator
Last Updates
Reviews
The behavior of the two male cashiers—who I believe are of Hispanic or South American descent—was utterly unacceptable. Not only were they rude, but they also discriminated against my friend due to her accent. Initially, they attempted to charge my friend $50 for an order that was supposed to cost $14. When I intervened, one of the cashiers apologized and corrected the price.
Furthermore, throughout the interaction, they openly mocked my friend’s accent, laughing and making derogatory jokes in Spanish—right in front of us. This kind of behavior is not only unprofessional but also deeply offensive, and it is clear that these employees have not been properly trained.
After reviewing other customer feedback, it is apparent that similar incidents have occurred in the past, and this is not an isolated case.
In addition to the disgraceful treatment, I would strongly advise against eating here. The food served was not fresh, and I am concerned it could lead to food poisoning. I believe this location requires an immediate inspection by the Baltimore County Health Department to ensure public safety.
To management, do better!
Politely & Respectfully asked a very simple? and was met with uncalled for Rude Looks & Nastiness. Went elsewhere. What a shame when Customers are being Turned Off before they can even try the food. The Staff acts like Mean Boys & Girls in Elem, Middle, or High School. 1 of these Days They gon Mess With The Wrong One. You Can’t Be Disrespectful, Nasty, and Play With Everybody.
Like many other Reviews have mentioned: Not Nice, Poor Customer Service; Extremely Ignorant & Immature Acting actually Laughing @ ppl walking around; Unprofessional, perhaps Racist although staff are ppl OF COLOR and not Caucasion so very Sad, and food I saw sitting there Did Not look the Best @ All. Eggrolls looked Dry Reheated from Frozen. Entrees appeared to have little meat and did not look Fresh, Moist, or Appealing.
Don’t think they Care about Doing Better. Look @ all the Bad Reviews and Nothing’s Changed. You just get the SAME Generic reply saying the Same Thing asking us to reach out to their Customer Serv # or Website; which, WHY??? when we’ve written our Reviews and How It IS here already. I would NOT Patronize THIS Particular Ersatz Chinese/Asian Fast Food Facade were it the last Asian Food spot on Earth. Try IT @ Your Own Risk. ✌️
And my order was wrong once I got home. Dude needs to be let go. Everyone else is fine.