Olivia Outler
I’ve never had a bad experience with KFC before but there’s a first for everything….. I bit into it and was wondering why it had a weird taste and was hard to bite into… low and behold, my chicken is RAW!!! Stomach immediately flipped upside down, couldn’t even finish my meal. I go to get a sip of my drink but feel something shoot down my throat…..WHY IS IT STUFF FLOATING AROUND IN IT?!?!
Customer service was great through the drive through but cmon nie… I still feel sick to my stomach as I type!
… moreScarlett Lanier
Even though the crew here were friendly and courteous, the food on the other hand was not. I ordered two drumsticks. What I got was over cooked really small legs for 8.19. There was not a hint of the KFC taste to them. And even the biscuit was not as inviting as I would have liked. It was under baked. If I would not have confirmed that I was at KFC, I would not have ever thought I was eating any KFC product. Now I am going to stop at another KFC to compare.
Update. The other KFC was exactly like it should be. So maybe someone needs to make sure that this KFC isnt substituting other ingredients that is not KFC brand.
… moreL Boogie Speaks Too
I entered this location at approximately 8:15 pm. I wanted a 5 piece chicken tender meal, but the cashier said they were out of chicken tenders. He suggested the 3 piece chicken box with two side and a drink. I agreed and paid for the meal, picked it up at the counter and left the restaurant. When I opened the box, the chicken and wedges were warm enough to eat, but I could feel the coolness of the container with the coleslaw. Nonetheless I proceeded to bite into the golden brown original recipe chicken. It was warm, but had absolutely no taste. Where was the 11 orbs and spices? The children tasted like it was seasoned with hot air because that is all I could taste. What is going on? Why isn’t this restaurant seasoning their original recipe? I did ask about extra tasty chicken before I finalized my order, but they were out of it also.
… morePeggy Davis
This is my first time eating at KFC in more than two (2) years. I was truly impressed with the service and personnel. Before I could pay for my order, my food was ready! (Now that’s fast and good food!) The staff was very friendly, knowledgeable, professional, and cooperative. As we were eating someone was cleaning the doors, windows, tables, counters and floors. The dining area was clean. The next time I want fried chicken, I’m going to this KFC on Flat Shoals Parkway in Decatur!
… moreKristal Cunningham
Bought 4 piece chicken on 2/08/26. I got sick immediately after eating it. Definitely food poisoning. Chicken was very greasy also.
… morebarbara cooper
The Greeting each and every time I have Entered this establishment on Candler Road in Decatur , The Food Is always cooked to perfection and The Service Is Always Professional and Courteous , Yardaira Is A Team member That what ever a customer need or where ever her station is she is always smiling, professional and well informed , never snappy, or irritated I watched her work the front counter on line customers and prepare the food and not one customer felt their stay was to long. She is such a pleasant human being Thank You KFC for the Experience . And if I may add The building is always clean
… moreMonique
Went there tonight and ordered the $5 -3 piece chicken tender box. I didn’t expect a full meal but I at least would have liked to have a container filled with fries. Also the food was cold. The drive thru cashier was rude and she did not let us know that they were taking only cards and exact change until we handed her our money.
… moreAngela Wynn
This pot pie didn’t have any chicken chunks at all and the filling in it was very little, more crust than the fillings. What a rip off! I would have been better off
buying it out the supermarket. I will never ever buy a pot pie ever again from KFC
… moreVon K
This location just irks my nerves. I visit this location three different times on Google It says the restaurant close at 11 PM. They close their restaurant at 8 PM every day. Then I have to wait business days to get a refund
… moreBrandon Alexander
Got there at 10:30 and was told they don’t open until 11. Online said 10am and the drive through speaker says 10am. The are false advertising.
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