Makalyn Teague
I placed an online delivery, my drink was wrong, instead of a sweet tea I got some type of soda & my sandwich came 1/2 the size of a regular sandwich, with stale hard bread. I called the store & spoke to a “manager”. She basically told me there’s no possible way my sandwich was smaller than usual and it couldn’t be a little john and then hung up in my face. When I worked there this was unacceptable lmfao
… moreTarisha Morris El
I come in frequently. I’m never greeted when I come in even though they greet other people who come in after me. The environment is cold. No customer service and it seems like they want you out of their way as soon as possible. If it wasnt so convenient and close to me, I’d leave this location alone for good.
… moreAndrew Breeze
it’s not that bad of a spot if the employees aren’t sucked into their phone enough to completely ignore you walked into the store and are at the counter.
… moreYes Yes
Absolutely amazing. This nice young man working the counter gave me everything I’ve ever desired from a dinning experience. He goes by Mattew Disimone, but to me, he goes by my Love.
… moreAchly’s World
I LOVE this JJ!!! I being coming here since I being in HS and now in College at UofI and every weekend before I go out I stop by and buy a sandwich. I love Thomas!!! He has my order memorized as soon as I walk in he knows what I want and never misses a detail! He’s also very amigable and funny and so is everyone in the night shift! Thanks for making my weekend nights even more fun!
… morebrad machado
Tiniest amount of avocado ever, try a different location or different sandwich chain.
… moreJake Gaydos
the girl at the drive thru window kept repeating back the wrong order. i corrected her 3x, still gave me the wrong sandwich. i used up my entire 30min lunch break taking this sandwich back. i wont have time to eat it until i get off work at 12am. i would get a refund, but the last time i did that you guys never sent the $ back to my card. happened on march 14 8pm
… morejet mail
Service is horrendous. Got called a LIAR over SALT and PEPPER by STEVEN, the person taking my order…
Went to order today, Dec 1 at around 5:30pm. I approached the cash register ready to order and was told by Steven “that my order was not being taken right now” so I patiently waited for a couple minutes. When it was time to take my order, I ordered and requested if I could get salt and pepper. Steven rudely replied that they don’t have salt and pepper. I thought I had gotten some at a different location in the past and told him I’ve gotten it before. He IMMEDIATELY started calling me a liar… over salt and pepper. He then proceeded to tell me how he’s worked at Jimmy John’s for 6 years, like I cared. I would expect him to have some decency working for Jimmy John’s that long …
… moreNugget Fiend
Awful customer experience. Do not order delivery. It took almost an hour for my delivery and they did not include my drink. Called and the interaction was rude and a refund on my order was not allowed. Filled out the survey as many are directed to on here and have not heard back after 48 hours as indicated. A cold jj sandwich is not worth all of that lmao like why did i even tip?
… moreMartine Gallardo
I usually order from Jimmy John’s when I want something quickly because they usually prepare and deliver orders extremely quickly. However, today I ordered via the app at 7:54pm and it is now 9:04pm and I have yet to receive a sandwich and there has been no change in the delivery status. To make matters worse, I attempted to call twice to see if they could give me a time estimate and they refused to answer the phone. I don’t think I’ll be ordering from this location again anytime soon due to their sub par service.
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