Dairy Queen Grill & Chill

  3.8 – 189 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 58103

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Reviews

Coralinda Greeley
The manager and one of her younger employees were very rude to me and my client today. When I voiced my concerns to the manager she brushed me off and rolled her eyes and walked away from me. Treat people with more respect and kindness.
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sonicmeerkat
Paid for malt, no malt added, bummed me out but didn’t take receipt.
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Shinna Sackie
The service there is really poor, the attitude of the servers is very bad. Maybe because of the age. All me and my kids wanted was ice cream and the sever there acted like they both didn’t see us, while laughing and went in the back. After standing there for more than 15min we had to leave
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Frank
Cost $40 to get two my kids 6 peice tenders and small blizzards. Staff didn’t want to he there. Food was barely warm when we got it. Have issues everytime we go there. Cost to much and unfriendly staff. No thank you. Will not be going back there again!!
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Madeline Kuechenmeister
I got a brownie and Oreo cupfection, and the brownies were super hard and when I bit into one it tasted like chalk. Way overpriced for something I barely ate. The cashier also wasn’t very friendly and seemed super annoyed with me and my client who has autism. Very sad.
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Jordan Anderson
I ordered a 4 piece chicken strip basket around 2 p.m. on 6.11.23. I waited for about 15 minutes, watching multiple orders placed after mine go out. I finally went up to the counter to ask how much longer my order would take. Within a minute I had my food. It was pretty clear to me that my order was either misplaced or just over looked. There was no apology or acknowledgment on how or why my food took so long to get to me. The fries were cold and the bread was soggy. I wasn’t expecting the best meal on Earth, but having warm, fresh food was something I should have received after the lengthy wait time. Very disappointed in the lack of service I received.
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Daniel Podratz
In the last month, I’ve ordered from this DQ twice. Both times I was met with high prices and poor food quality. The workers here appear to be very young – which isn’t usually an issue; however, there didn’t seem to be a more experienced individual working with them. While it appeared they knew how to operate the registers and machinery, the service was very slow and they didn’t seem to put in much effort. I ordered a blizzard both times. The ice cream was already half-melted and they were not blended well. One of them only had cookie dough on the top – not mixed throughout. While I’ve had good luck with this DQ in the past, the high prices and poor food quality have made me go to either of the two Moorhead DQs instead.
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I H.Castle
In One word: Horrible! I visited the store on West Acres Mall, Fargo North Dakota yesterday and I have never been so coldly treated. The Staff awful: no uniforms,no identification batches to call them by their names. A middle age woman with a disgusting looking face toward customers.
One thing I will not recommend, the 4 and 6 piece roasted chicken with french fries ( tasteless both the chicken and the fries) I was not going to mention the price, but when I found later a whole roasted chicken in Walmart for a little over 3 dollars: I have to say that this basket for more than 10 dollars is abusive! Good luck; but I don’t know how you are still in business!
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Hailey Fletcher
Horrible service and rude manager—

I’ve worked customer service for over 6 years and to be ignored for over 10 minutes then when asked if the lady in front of me and I would be helped, was greeted with complete attitude. Then when I asked if a manager was here, got more attitude saying he was a manager but his boss is in tomorrow. When he said I know why you’re calling and they won’t do anything, nothings going to happen. Interesting comment from a manager? Super disappointed and embarrassed for them!!
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Micaija Lindeman
I was charged $14 for a 4piece BBQ basket and didn’t even get a drink. And when I questioned the priced they said that it was correct. Currently at a different fargo location and the menu still says 7.99 and they don’t charge double CRAZY. Get it together. I was literally robbed over chicken strips.
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