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Your local Lancaster Subway® Restaurant at 217-219 N. Queen Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 217-219 N Queen St, Lancaster, PA 17603
Phone: (717) 299-3600
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Our Menu | Subway®
The Subway menu offers a wide range of sandwiches, salads and wraps. View the abundant options on the Subway menu and place your order online.
Reviews
Ramona Lebo
I bought a subway there and the person literally threw everything on the bread that was extremely stale, my subway fell apart and I couldn’t even pick it up to eat. I’ve had other people make the sandwich with more care. Worst experience ever. I think it was the manager that wrapped the sandwich… awful!
… moreWonda Goode
I stopped in yesterday evening just for some cookies. The guy working was extra pleasant. I believe he may have been the only employee working at that time. He put a smile on my face with his friendliness. It was only a brief interaction, but he brightened my night. The service was excellent, and the cookies as always, were delicious. I regret that I didn’t get his name for this review, or keep my receipt, but I hope that you see this someday, you are appreciated. Thank you!! 🙂
… moreJadrian Ramirez
The food was good, but the lady who was working there was pretty rude and kept on being smart with me when I was asking simple questions. I could definitely see what people mean by rude staff. Additionally, the Sprite that i ordered was extremely water down.
… moreRose Marie
I just want to say Silvia is amazing. She made mine and my husband’s day. Aside from being energetic and sweet. She’s thorough! I also appreciate her demeanor handling a Karen that was making her job extremely hard. Silvia did not deserve that treatment! However she rose above and held her composure, and that speaks volumes. Your boss should be very much applicative of a model employee as yourself! Take care until the next time.
… moreNate Holmes
Customer service definitely depends on WHO is working at this location. One day (depending on who is working) everything is great. Good enough to tip the staff. On 12/10/21 9:30am this was not the case. The attendant working on this day was very rude and acted like she didn’t want to work. NO ONE likes subway more than me , this particular store which just 72 hours ago was my favorite now has because an established that I will never step foot in again. I got the impression that this particular attendant only treats CERTAIN people this way. Its a good thing i wasn’t hangry. I just have a sense of respect that wont allow me to act foolish EVEN when its warranted.
… moreNancy Ochieng
I love subway and I am a customer. I came to use the bathroom without buying anything and I was not allowed to use the bathroom. The lady was so rude. She told me she is not cleaning any drugs or blood in that bathroom again. I was just coming in and I do not understand why I was treated that way. If I am a customer and the one day I do not purchase food, should I be disrespected? Either lock the bathroom or leave them open. But don’t let someone disrespect your customers. She has no right to treat people in that manner. She has no right to talk to customers in that manner. She was yelling at me.train your workers.
… moreAnayah Pacheco
It’s always something at this location. Angie (the manager) needs fired ASAP!! Extremely rude to customers and racist! Made a black man provide proof of purchase for an online order but let several white customers grab their sub and go, no question!! When the gentleman questioned the bias she responded with “I don’t give a shit”. Shows bo care or effort for the quality of the food. Now Sylvia, lovely lady. SHE should be the manager.
… moreHUMBARDO MONTAÑO
The manger is super rude, she has a bad attitude, I went to buy a meatball and I said hello and I asked for my order and she answered me with a bad attitude. I didn’t tell you that I’m ready to take your order and her. Ask why do you talk to me like that? I’m a client Amy with attitude I end up saying there’s no meatball maybe tomorrow when I leave very angry he told me stupid!!!
… moreTiff Nix
I used to like this location cause it was convenient, but the past several times I’ve come in before work, they haven’t had what I needed. I get that y’all are busy but all I ask for in there is the cookies and there is never any ready or only 1 ready. It makes me not wanna come here if I know I’m gonna end up leaving empty handed. Again, I know y’all get busy but it’s not really asking too much and when I do ask, the employees are dismissive about it.
… moreCourtney Michelle
been to this location a couple times . Had amy before always had good experiences with her . Was always nice to me .
Came here for lunch before heading to work .
At first things were going well was nice and patient with the older subway staff member with glasses .
She ran out of ones . She asked if we had any , she was alone by herself . I said no just my debit card . She went in the back and got the cash and put in the register .
I told her no worries I also work in retail so I understand.
I paid for my meal and I was generous and left a decent tip . I sat in the back with my food near the bathrooms . I ate my food . After I finished I threw my wrappers away in the front . And went back towards my stuff near the bathrooms and she asked me “can I help you ma”am. “ ??
And I said “I’m going to use the bathroom quick “
She said “you can’t do that unless your a customer “
I said to her … “I literally just bought a meal here from you…” she said “okay… I didn’t recognize you “ and I walked to the bathroom . (How did you not recognize me … I understand you get busy but dude you had to have seen the wrappers in my hand .. smh ) she was saying some stuff to other customers as I was walking towards the bathroom mind you ….
Anyway I come out of the bathroom and I show her the water bottle and my card and I said … seee it was me , I did buy a meal . She said “I apologized 3 times . Stop taking things so “personal” . I thought to myself you know what I don’t have time for this I have a job to get to this lady is not worth it . I rolled my eyes and left . And she said something smart as I was walking out the door … go figure !!
She is plain out RUDE ! Most of them expect for Amy is RUDE ! Amy was my only decent experience there and the guy who I think is the manager or the owner .
I get you can’t control customers . But get ahold of your staff ….
never going there again ….
Horrible customer service !!!
… moreCame here for lunch before heading to work .
At first things were going well was nice and patient with the older subway staff member with glasses .
She ran out of ones . She asked if we had any , she was alone by herself . I said no just my debit card . She went in the back and got the cash and put in the register .
I told her no worries I also work in retail so I understand.
I paid for my meal and I was generous and left a decent tip . I sat in the back with my food near the bathrooms . I ate my food . After I finished I threw my wrappers away in the front . And went back towards my stuff near the bathrooms and she asked me “can I help you ma”am. “ ??
And I said “I’m going to use the bathroom quick “
She said “you can’t do that unless your a customer “
I said to her … “I literally just bought a meal here from you…” she said “okay… I didn’t recognize you “ and I walked to the bathroom . (How did you not recognize me … I understand you get busy but dude you had to have seen the wrappers in my hand .. smh ) she was saying some stuff to other customers as I was walking towards the bathroom mind you ….
Anyway I come out of the bathroom and I show her the water bottle and my card and I said … seee it was me , I did buy a meal . She said “I apologized 3 times . Stop taking things so “personal” . I thought to myself you know what I don’t have time for this I have a job to get to this lady is not worth it . I rolled my eyes and left . And she said something smart as I was walking out the door … go figure !!
She is plain out RUDE ! Most of them expect for Amy is RUDE ! Amy was my only decent experience there and the guy who I think is the manager or the owner .
I get you can’t control customers . But get ahold of your staff ….
never going there again ….
Horrible customer service !!!