Cynthia Miller-Allen
Not nice to people like my self . I love smoothies but this location. No greeting me at all. Other people or races come in and was greeted. No even at their register . I have been a manager of so many companies. We all know that customers service is Key.
… moreRachel Phillips
I’ve been coming here for a while and while the smoothies usually taste great, I’ve had multiple problems with being overcharged and deals/promos not being honored. The most recent issue was when I came in recently and asked to do the Friday upgrade deal (32oz for the price of 20oz). I only wanted the 20oz, but figured since it’s a free upgrade, I might as well take it. I told them that I wanted to do the upgrade promo, and I paid by using the “scan to pay” function on my Smoothie King app. I realized when checking the charge that it went through as full price for the 32oz. When I asked the employees about it, they told me that if you scan to pay with the app it doesn’t honor the deal. I wasn’t told about this ahead of my purchase (though they clearly knew that this would happen because they finally told me when I asked why I was overcharged), and they said there was nothing they could do. This could easily have been prevented by letting me know ahead of time that I needed to pay with another method. Though, it seems odd to me that the Smoothie King wouldn’t honor its own deals/promos when you pay with their app. This is also not the first time that I’ve been overcharged or had similar issues and been told that there’s nothing they can do to fix it.
… moreCait
We love this Smoothie King and stop by pretty frequently. The team is friendly and knowledgeable—and they generally can make any smoothie you have in your imagination. Note that the menu posted at the restaurant is more limited than the one on their app/online but they can make any that are listed on the website as well.
We like the Blueberry Heaven, Banana Berry Treat and Island Impact.
The ones with multiple juices in them are pretty sweet, but they allow substitutions and we’ve found we usually can tone down the sweetness with some substitutes.
The app is worth getting—comes with a coupon and then you can accumulate points toward future free smoothies.
Lastly, will say the service has been excellent every time we’ve been—everyone in there is on the move and very friendly. Even when we’ve waited in line behind a few folks, we’re always in and out in <10mins.
… moreLucy Howard
Clean atmosphere. Smoothies are always ready and delicious!!! Very pleasant workers!!!
… moreJonathan Tack
Came for the free Smoothie promo day! Met Melissa who has an amazing attitude and smile.
Hope to visit again soon, and wish I lived closer.
… morePower House
Came in, there were two ladies working. Nobody greeted me or said anything to me. I stood at the register for about 5 minutes. Nobody literally said anything to me. I went to the restroom, came out and another couple came in and got a warm greeting. When it was my turn again, the lady at register finally asked did I want to order anything and was I ready. I calmly stated to her that I had been ready when I was standing there the first time and that Nobody said anything to me or made eye contact with me. I almost walked out but I wanted a smoothie so I stayed. This type of customer service is unacceptable! All customers that are coming to spend their hard earned money should be greeted warmly and made to feel like they are welcomed in ! But I digress….
… moreApril Curry-Edwards
This was the worst service ever. The team member was mumbling and unclear on what the ingredients were on a new smoothie and there was a special that was advertised on the wall that he refused to honor. When I asked if I could speak with the manager he said he/she wasn’t there so we left without ordering and went to Tropical Smoothie where we always get great service.
… moreC Hall
I’m all about acai bowls and smoothie king is a great option for that. This location is clean and inviting. However, I bought an acai bowl and then saw a basket of half price protein bars and added a couple of those. After I got my receipt I saw one of the bars was not discounted. The employee couldn’t do anything to fix the situation. It bothers me to be overcharged. I trusted they would charge the correct amount.
… moreNik Blach
I got 2 smoothies and they both had the consistency of an icee. A few sips and all that was left was a pile of snowy ice.
For what it’s worth this spot is normally alright, but today the staff was not interested and even had to wipe all the extra liquid off the cups and didn’t realize that these were made too watery. I go to smoothie kings a lot and have come to expect consistency, but this was very disappointing.
I hope some bad reviews may encourage better training.
… moreNC Blue Devil’s #1
My personal opinion is they taste alot more like yogurt and protein powder then they do fruit smoothies… And the limited time watermelon taste artificial as heck 1000% lafy taffy candy vs real watermelon.
I’ll stick with Tropical Smoothie Cafe
… more