Lakmal Munasinghe
A wonderful place to enjoy delicious and satisfying food. Five Guys serves some of the tastiest burgers, hot dogs, fries, sandwiches, milkshakes, and drinks around. Everything is freshly prepared and full of flavor.
One item that is definitely worth trying is their chocolate milkshake with whipped cream—rich, creamy, and absolutely delicious.
The staff are quick, efficient, and very friendly, which makes the dining experience even better. The service is fast and the atmosphere is pleasant.
If you are visiting Columbia Mall and craving a good burger or milkshake, this is a great place to stop by.
… moreSean Lewis
This is the worst run five guys I have ever been to I used to manage five guys and I know what it takes to run a busy store. There was a big line and the lady at the girl was only putting certain burgers on the grill to order instead of filling the grill with burgers and having people at the table to assemble the rest of it as they go. I waited 35 minutes for a plain cheeseburger and a double cheeseburger while they were passing out everybody’s numbers who came after me and I had to talk with the guy doing the fries twice to be like hey where’s my food it’s been 35 minutes. It should not take more than 10 minutes to get your food even if they have to cook the burger from raw to cooked. This is absolutely ridiculous this is not the first time and when they gave me my food this is what I got. See picture below. Not even put together correctly just slapped on there this is a true one-star review
… moreMy honest review
My husband make a on line order. It took him an hour to get his food. The employees was taking there sweet time. Not to mention the front of the house had food on the floor , and in the fry station. One employee was on her phone.
… moreAnahi Salgado
Guillermo J did such a wonderful job being cashier . Good customer service patient and quick but very kind with it. Food was good
… moreMichael B
Always a good burger and large portions
Meal type: …
… moreAndrew S
This is easily the worst 5 guys location I’ve ever been to. The burgers are always dry, the staff is rude and unwelcoming and the it’s just overall a terrible experience everytime. I’ve even given them the benefit of the doubt and tried multiple times in the last few years and it’s always the same. They need to retrain or get rid of the current staff and get this location back up to snuff cuz they just ain’t it.
… moreDale Wells
I decided to get lunch here. I have only been to a Five Guys once before, and was unexceptional. I thought I would give it another try. The bun was soggy, and as usual, there was a large portion of fries. But $22 for a cheeseburger, fries and a soda is just too much. I could have gotten a sit down lunch at a diner or restaurant for that price.
… moreS W Broca
AWFUL! That play too much. I ordered a single cheese burger or little w mustard mayo n raw onions n lettuce on the side. Had to go back for mustard n mayo had to go back for onions at this point give money back . Had to show receipts n they want to demonstrate to me what’s on the ticket.. uhh I CAN READ‼️ I told him “the order was taken wrong – I dnt work here” so as not to lose money “we can make you another at no charge”. I was lke “Well yeah at no charge”. the person who took the order was sad and/or tired. I said we all tired… but looked over at the two senoritas… PERFECT BURGER. Yeah
… moreLeo Elias
There are 2 registers, correct?
There was a big line during lunch time because of some issues in one register. That’s understandable, but atleast open the 2nd one. Someone asked who I assume is the manager to open the second register and he had a little attitude.
So I left. I was really really craving Five Guys today so I’m disappointed.
… moreHillary Kaitlyn Walsh
This is the second time I’ve ordered ahead here and ordering ahead does NOT speed up the process. Staff are slow and unbothered. Saw one worker take a photo of fries while people waited today. Ketchup packets were OUT. My pickup order was more than 15 minutes late and there is no reason, because people have walked up, ordered, and had their orders filled since I got here but I placed my order 10 min before pick up time. Staff pretty much have glazed looks on their faces and are disinterested in customers as well. Please retrain.
… more