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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Hours
| Friday | 10:30 AM–1:30 AM |
| Saturday | 10:30 AM–1:30 AM |
| Sunday | 10:30 AM–1:30 AM |
| Monday | 10:30 AM–1:30 AM |
| Tuesday | 10:30 AM–1:30 AM |
| Wednesday | 10:30 AM–1:30 AM |
| Thursday | 10:30 AM–1:30 AM |
Address and Contact Information
Address: 3288 Pierce St # A107, Richmond, CA 94804
Phone: (510) 280-5079
Website: https://www.kaorumenu.com/
Menu Photos
Order and Reservations
Reservations: kaorumenu.com
Photo Gallery
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Reviews
Gel Owen (Red88Miner)
Was planning going out to there sister store for dinner tonight but they where closed and after doing more research I found there sister store and had to try it out.Was pleasantly surprised by my deluxe nigiri it had many different kinds of fish choices on it. As well as the meals my group had and the lady that served us was very nice. Definitely will come back again.
… moreCandace Anne
I really enjoyed the fresh sushi and the vibe of the restaurant! Nigiri was fresh and delicious. The jack roll with the black rice was insane. Loved the probiotic drink at the end of our meal!
… moreM G
Misleading Rewards Policy – Beware‼️
I’ve been a loyal customer at Kaoru Sushi and have been collecting stamps on their rewards card (10 stamps = 1 free house specialty roll).
The card clearly states it’s redeemable for a free roll with no mention that a purchase is required.
When I finally completed my card and went to redeem it, I was told by a staff member named Johnathan that I couldn’t get the free roll unless I bought something. They told me that the owner Yoyo and co-owner John are not good at english so that could be the case why it wasn’t mentioned on the stamp card. When I received the stamp card this condition was never mentioned by the server who gave it to me and anywhere on the card. It feels misleading and unfair.
I asked about it but instead of honoring the card, they insisted on the extra purchase. It’s disappointing, especially when customers spend time and money to earn rewards in good faith.
If you’re collecting stamps here, be aware that the “free roll” apparently isn’t really free. It’s a bait.
… moreI’ve been a loyal customer at Kaoru Sushi and have been collecting stamps on their rewards card (10 stamps = 1 free house specialty roll).
The card clearly states it’s redeemable for a free roll with no mention that a purchase is required.
When I finally completed my card and went to redeem it, I was told by a staff member named Johnathan that I couldn’t get the free roll unless I bought something. They told me that the owner Yoyo and co-owner John are not good at english so that could be the case why it wasn’t mentioned on the stamp card. When I received the stamp card this condition was never mentioned by the server who gave it to me and anywhere on the card. It feels misleading and unfair.
I asked about it but instead of honoring the card, they insisted on the extra purchase. It’s disappointing, especially when customers spend time and money to earn rewards in good faith.
If you’re collecting stamps here, be aware that the “free roll” apparently isn’t really free. It’s a bait.
Maria Cristina Barragan
Great service, delicious food and amazing ambiance! The staff is very kind, love that they stay open late perfect for a night run with friends and family highly recommend!
… moreCatalina Del Grosso
I popped in again for a late lunch. Got my new regular, salmon Sashimi, among other things. It was delicious, as always. I really love the decor, and the service was right on it. Not the cheapest sushi in the area, but well worth it!
… moreAlpha Q Up
Located inside the Pacific East Mall opposite side of Ranch99. I like this sushi house. They have all sorts of sushi rolls and many other types of Japanese food. The place is small yet it’s cozy to dine in with you and your guest or a party of your friends and family. Right after, there’s the convenience of shopping around the neighboring shops. If your undecided on what to get, I would recommend the Jack Roll. Every time we visit, we always have a Jack Roll amongst the bunch of other dishes they offer. My wife says it’s her all time favorite.
… morebijay Gurung
⭐⭐⭐⭐
Kauro Sushi is an absolute gem! The moment you walk in, you’re greeted with a warm atmosphere that instantly makes you feel at home. The sushi is top-notch—each piece is fresh and bursting with flavor. I especially loved the salmon nigiri; it practically melted in my mouth! The staff is friendly and attentive, making the dining experience even better. If you’re looking for a place that serves amazing sushi with a soulful vibe, Kauro Sushi is a must-visit!
… moreKauro Sushi is an absolute gem! The moment you walk in, you’re greeted with a warm atmosphere that instantly makes you feel at home. The sushi is top-notch—each piece is fresh and bursting with flavor. I especially loved the salmon nigiri; it practically melted in my mouth! The staff is friendly and attentive, making the dining experience even better. If you’re looking for a place that serves amazing sushi with a soulful vibe, Kauro Sushi is a must-visit!
Violeta Horta
I’ve always come to this restaurant for business Dinners and it’s always the same, but today I’m going to say something. The waitress served us with her usual bad attitude and took forever to take our order. I won’t be going back to this place. The food was very good, but the service was terrible. The waitress brought everyone else their bill and a drink called Yakult, which they give at the end of the meal, but she didn’t give us anything. When I asked for it, they only gave me one, and my guests didn’t get anything. I think there’s discrimination because we’re Latino.
This just happened right now.
… moreThis just happened right now.
Sachina Panthi
We were a group of 6 and we ordered 5,6 items which was pretty enough for all us. Alex was really kind and helpful. Happy with both the food and service. Will be back for sure.
… moreAngel R
THEY HAVE ROACHES. Our order that day: Tiger Roll, Miso Soup, & Sake Avocado Roll
I’ve been a customer for a while & have been here several times with family/friends. Customer service has always been minimal but we enjoyed the food in the past so continued to return. However, during my last visit on 08/23/2024 there was a roach on our food, which was dismissed by all employees who I made aware. This happened as soon as the waiter dropped off our food. As we poured soy sauce a roach jumped from the soy sauce bottle onto the plate then the table. My friend and I tried to get the attention of waiters as we took pictures of the roach to try to alert them.
Nobody other than the sushi chef behind the bar acknowledged us. The roach was freely crawling all over the table and eventually jumped onto the soy sauce bottle and a waiter came over & picked it up and took it to the kitchen without saying a word to us. I was expecting him to return and offer to remake our food or at least offer an apology, but nobody ever came back to address the situation. That same waiter continued to attend the tables around us, but did not come back to ours. We waited for a few minutes and tried to get the attention of waiters but they all pretended not to be aware? I don’t know if they just expected us to eat the food that the roach had just crawled over?? I finally decided to walk up to the register and spoke to another employee who came out from the back. I tried to quietly explain the situation to her and apologized myself saying – “Would it be possible to cancel the tab? We don’t feel comfortable eating the food since there was a bug crawling on our plates.” She completely ignored what I said and walked behind the register and started canceling the tab. I began to speak again to apologize for the hassle but she interrupted me and only said, “Okay get out.” Which I found to be rude. I’m pretty sure their goal was just to hush the situation, but I think a simple sorry could’ve been said. I find it disturbing that the situation was handled this way & it made me wonder how often it happens.
… moreI’ve been a customer for a while & have been here several times with family/friends. Customer service has always been minimal but we enjoyed the food in the past so continued to return. However, during my last visit on 08/23/2024 there was a roach on our food, which was dismissed by all employees who I made aware. This happened as soon as the waiter dropped off our food. As we poured soy sauce a roach jumped from the soy sauce bottle onto the plate then the table. My friend and I tried to get the attention of waiters as we took pictures of the roach to try to alert them.
Nobody other than the sushi chef behind the bar acknowledged us. The roach was freely crawling all over the table and eventually jumped onto the soy sauce bottle and a waiter came over & picked it up and took it to the kitchen without saying a word to us. I was expecting him to return and offer to remake our food or at least offer an apology, but nobody ever came back to address the situation. That same waiter continued to attend the tables around us, but did not come back to ours. We waited for a few minutes and tried to get the attention of waiters but they all pretended not to be aware? I don’t know if they just expected us to eat the food that the roach had just crawled over?? I finally decided to walk up to the register and spoke to another employee who came out from the back. I tried to quietly explain the situation to her and apologized myself saying – “Would it be possible to cancel the tab? We don’t feel comfortable eating the food since there was a bug crawling on our plates.” She completely ignored what I said and walked behind the register and started canceling the tab. I began to speak again to apologize for the hassle but she interrupted me and only said, “Okay get out.” Which I found to be rude. I’m pretty sure their goal was just to hush the situation, but I think a simple sorry could’ve been said. I find it disturbing that the situation was handled this way & it made me wonder how often it happens.