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Welcome! We are a local bar + kitchen bringing fun and delicious to Downtown Amherst. Surrounded by plants, copper, and good vibes — Protocol is the place for that special event or an afternoon catchup with a friend. Come as you are, we look forward to seeing you.
Address and Contact Information
Address: 1 E Pleasant St, Amherst, MA 01002
Website: https://www.protocol-amherst.com/
Menu Photos
Order and Reservations
Reservations: toasttab.com
Photo Gallery
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Menu – Protocol Amherst
Menu ; 16. Pimento Cheese. pickled shallots, buttery crackers (can be made gluten free) ; 13. Seven Wings. maple serrano glaze, sesame, cilantro, lime ; 15.
Protocol Amherst
An inventive menu with creative cocktails to savor with friends. A modern feel and farm to table menu that could be in NYC or Boston.
Getting Here — Protocol Amherst
1 East Pleasant Street Amherst, MA 01002 … We are located in Amherst Downtown across from Kendrick Park and within steps of UMass Amherst and Amherst College.
Reviews
Fernando Graham
The food was okay but the atmosphere was great. The drink selection was also nice.
… moreChloe Lee
Protocol is sooo good! Our waitress was so friendly and helpful, and our food came out very quickly! I ordered the Smash burger, Caesar salad, crawfish chowder, and house made fries. Everything was so delicious, and I highly recommend to anyone who may be in town for college visits!
… moree5iw
First time visit. Greeted warmly at the bar. Bartender was incredibly professional and their service was impeccable. Dishes and drinks came out quick and the place seemed to run like a well oiled and very clean machine. 10/10 would recommend. Perfect spot for a cozy romantic date night especially on a cold winter night.
… moreAndrew Doming
Wonderful atmosphere and great service. Their smash burger is tied for #1 burger in my books. We also had the escargot, liver mousse, and fries. Everything was incredibly delicious. We liked our drinks, too! Between the apps and the burgers we were too stuffed to try the dessert. Definitely looking forward to our next visit!
… moreJouhaina Attaya
Service was good, the waiters were friendly, and the atmosphere was nice, but the food didn’t live up to the hype. I ordered a vegetarian curry with basmati rice, and the vegetables were very hard—difficult to cut and chew. The French fries were dark brown and tasted like they had been refried rather than freshly made.
I mentioned to the waiter that the vegetables didn’t seem cooked well. I was told they use organic vegetables from local farmers and that they tend to be harder than supermarket produce, but that explanation didn’t really make sense to me. I also expected some kind of discount on the bill given the issues, but none was offered.
Overall, because of the food quality and how the situation was handled, I don’t plan to visit again
… moreI mentioned to the waiter that the vegetables didn’t seem cooked well. I was told they use organic vegetables from local farmers and that they tend to be harder than supermarket produce, but that explanation didn’t really make sense to me. I also expected some kind of discount on the bill given the issues, but none was offered.
Overall, because of the food quality and how the situation was handled, I don’t plan to visit again
Oz
Upscale restaurant in the heart of Amherst. We tried several appetizers including the wings bisquet and shrimp, all of which were, excellent. The lamb sandwich especially was inventive and flavorful. Out server was very familiar with the menu options and was consistently helpful and attentive. The restaurant has and upscale and cozy vibe that feels very inviting. I look forward to returning.
… moreAniello S.
Oh wow!!! The taste of the food is amazing. The portion sizes are a little small. The drinks are really good and they have a wide selection. The ordering process was smooth and easy. But make sure you ask for napkins.
… moreJulia Rosa
Since hearing about the opening of protocol, this has been on my list to try. My sisters and I went out for dinner and it did not disappoint! We decided to share a few of the small plates and everything was delicious from drinks to dessert. We had the roasted carrot hummus, zucchini fritters, bruschetta and butter chicken beignets. We each got a drink and were so impressed by the presentation and quality of everything. We then split the tres leches and olive oil cake. Both were delicious and tasted so fresh. We left already planning out our next visit to try more of the plates. Highly recommend checking this place out, if I lived closer this would definitely be a staple restaurant. Recommend the butter chicken beignets and zucchini fritters, the pictures don’t do the food justice but everything was 5/5 for us!!
… moreJuan Carlos
This is the best food I have tasted in a very long time. Definitely, the best place to eat in Western MA. This is one Vegan dish and one Lamb dish (the best) and it is absolutely amazing! Try it yourself and you’ll see.
… moreKai
This place has great food. The drink selection is wonderful too. I ordered a Suntory Haku Vodka on the rocks and Escargot hoping for a quick meal. Boy was I surprised! The food was phenomenal! It was well seasoned with garlic and butter. The bread it came with really elevated the dish. It was thick, crispy, and had great texture even after dipping. I will definitely be back!
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