Chris Owens
This store’s posted opening time is 9am. I went in at 9:50am and the one lady there says “excuse me, we are not ready yet because of the bread.” In a rather condescending tone. First off… Then why are your doors open and unlocked? I’d have believed she was punking me, but she had the lights turned off, too.
If I had gotten there exactly at 9 maybe I’d understand, but nearly an hour after opening? Clearly, they’re either not preparing properly or they’re paying their staff to sit around without checking in on them. If they can’t take the time to prepare for a shift, how can I trust that they prepare their food properly? According to other reviews, they don’t do that either.
Subway isn’t even that good to begin with compared to other local options, so just don’t bother with this one. Abysmally useless location.
… moreMari R
Dude named Shine was cool and helped me find something i never had before
… moreLily Rose Back
Whoever worked this morning around 10 am is the best. Didn’t have the chips I wanted which was no big deal, but once I got home I realized he included 2 cookies. Wish I was able to thank him!! Made my day.
… moreMakenzie Covitz
Clean store and friendly staff. Doesn’t make up for the fact that our sandwiches were a mess. This is the second time this location has messed up my orders when I place online orders. Paid extra for guac, no guac. No mayo or lettuce as well as I asked them to be toasted and they did not roast them. The first time I thought okay mistakes happen, but for it to happen again? Why am I paying extra for something I never get. Will never return to this subway.
… moreMary Jaroszewski-Kardaras
Bad customer service at Subway located at 11234 Patterson Ave, Richmond. My wife and I stopped by to get a sandwich at 2:00pm and nobody was behind the counter. After asking if anyone was there, a young lady came out from in back. I said we were on a four hour driving trip and could she make a sandwich to go and she said that she couldn’t because she was the only one there and on break for the next 15 minutes. She easily could have made us a sandwich and gone on the break afterwards since nobody else was there for a late lunch. I’m leaving this review so the owner of this Subway is aware that their employee caused us to instead eat at Wendy’s where the service was top notch for a fast food restaurant.
… moreLinda H Scherr
The normal tasty subs I usually get from here tasted different tonight…the pickles didn’t taste right and my husband complained his sub just didn’t taste like it should. I guess we’ll find out later this evening if the food was bad. Sorry because they are normally excellent.
… moreDaphne P McGill
This is the 3rd time this subway has entirely messed up my order. Wrong bread. Wrong toppings. Had toppings I specifically took off and wrote “Please don’t put this on there” in the instructions. Ridiculous. I won’t be back.
… moreJulie Ballowe
Would give zero stars if I could. Decided to give them another try after my last visit. That was foolish. They had one person working, and she was brand new. There were only three people in line and they had been waiting 20 mins. I placed an order online, PAID FOR IT, and when I showed up the one worker said that the printer for online orders was not working. Not sure I will ever see that money again. I drove three miles to the location on Quioccasin Road, and my food was ready when I arrived. Never again at the tuckahoe location until it is under new management.
… moreJason Keller
Friendly service when I have been in there
Service: …
… moreCatherine Early
We had a large delivery order and accidently put the wrong address on the order. The driver was extremely pleasant and once we realized the issue, he drove an extra 30 minutes out of the way to get the food to us. I am extremely happy with our delivery experience.
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