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Address and Contact Information
Address: Juanillo Beach, Proximo A Alta Bella, Punta Cana 23302, Dominican Republic
Phone: +1 809-562-9191
Website: http://www.sanctuarycapcana.com/
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Reviews
Natalia Bilash
We recently spent a week at the all-inclusive Sanctuary Cap Cana, a Marriott-Bonvoy property in Punta Cana. The week was blissful, as we escaped the cold weather in the northeast, but Sanctuary falls short of their all-inclusive policy.
We knew when we booked that Sanctuary Town was not included in the all-inclusive package the hotel offers. As a result, we didn’t visit Sanctuary Town, other than to just stroll around to take a look. It’s a real shame that Marriott eliminated these restaurants from their all-inclusive, given that the resort only offers 4 restaurants for dinner to their guests. 2 of those restaurants are walk-in places, but the other 2 require a reservation.
The Steakhouse at Sanctuary Cap Cana is by far the best restaurant at the resort. They have nice menu selections, amazing ribeye steak and friendly staff. If you go anytime after 7:30pm, you’ll be waiting for a table.
Blue Marlin has ok seafood options. Situated on stilts in the ocean, there is always a nice breeze throughout the place. If the wind is stronger, it gets uncomfortable. The service here is terrible and this is the reason I can’t recommend it.
Capriccio is an Italian-style restaurant and one of the 2 that require a previous reservation. I didn’t think the food was good. My spaghetti carbonara lacked the guanciale the dish offers. The dishes are extremely small. The staff was ok.
WOK is the last restaurant on the property and very hard to secure a reservation to, although I’m not sure why. The Pan-Asian cuisine is only mediocre, although the ambiance is very nice. They are always very busy and the staff is hit or miss.
… moreWe knew when we booked that Sanctuary Town was not included in the all-inclusive package the hotel offers. As a result, we didn’t visit Sanctuary Town, other than to just stroll around to take a look. It’s a real shame that Marriott eliminated these restaurants from their all-inclusive, given that the resort only offers 4 restaurants for dinner to their guests. 2 of those restaurants are walk-in places, but the other 2 require a reservation.
The Steakhouse at Sanctuary Cap Cana is by far the best restaurant at the resort. They have nice menu selections, amazing ribeye steak and friendly staff. If you go anytime after 7:30pm, you’ll be waiting for a table.
Blue Marlin has ok seafood options. Situated on stilts in the ocean, there is always a nice breeze throughout the place. If the wind is stronger, it gets uncomfortable. The service here is terrible and this is the reason I can’t recommend it.
Capriccio is an Italian-style restaurant and one of the 2 that require a previous reservation. I didn’t think the food was good. My spaghetti carbonara lacked the guanciale the dish offers. The dishes are extremely small. The staff was ok.
WOK is the last restaurant on the property and very hard to secure a reservation to, although I’m not sure why. The Pan-Asian cuisine is only mediocre, although the ambiance is very nice. They are always very busy and the staff is hit or miss.
eledel esteban
Sanctuary Town at Cap Cana – A Culinary Gem in Paradise…If you’re staying at Sanctuary Cap Cana (or visiting the area), Sanctuary Town is an absolute must-visit – and honestly, one of the highlights of my trip to Punta Cana! This charming inside/outside, open-air food court feels like stepping into a beautifully curated Mediterranean coastal village, complete with cobblestone paths, twinkling lights, and inspiring decorations in every corner. The cozy atmosphere is perfect for a romantic evening stroll or a fun group outing, and the creative, high-quality dining options elevate it far beyond a typical food court. Sanctuary Town offers a delightful variety of theme restaurants and consumption spots, blending international flavors with regional Dominican twists. Here’s what stood out to me:
-Mamma’s Forno & Pasta— This spot transports you straight to Italy with authentic wood-fired pizzas and handmade pastas. The dough is perfectly crispy, the sauces are rich and flavorful, and the portions are generous. I tried the classic Margherita and a truffle-infused pasta – both were exceptional!
-Rincón de Paco — A traditional Spanish tavern that feels like a hidden gem. The tapas, grilled meats, and Iberian specialties (like jamón ibérico and piquillo peppers) were outstanding. Paired with a great wine selection, it’s ideal for a leisurely dinner.
-Burger Factory— For something casual and indulgent, these gourmet burgers hit the spot. Juicy, perfectly seasoned patties with creative toppings – a crowd-pleaser every time.
-Sweet House— The dessert paradise! From decadent cakes and ice creams to tropical-inspired treats, everything is fresh and beautifully presented. Perfect for ending the night on a sweet note.
-Sushi Town— An izakaya-inspired haven with an impressive array of fresh sushi, sashimi, nigiri, and gunkan-maki. The quality rivals top sushi spots – incredibly fresh fish in a tropical setting is a rare treat!
The staff is warm, attentive, and always ready to recommend pairings or specials. The innovative fusion of regional Caribbean ingredients with global cuisines makes every meal feel fresh and exciting. Plus, the open layout encourages hopping between venues, creating a lively yet relaxed vibe. Hours are Wednesday through Sunday from 6:00 p.m. to 11:00 p.m., so plan your evenings accordingly – it’s the perfect spot to unwind after a day at the beach or resort pools. Whether you’re craving comfort food, fine dining touches, or just a beautiful evening out, Sanctuary Town delivers pure magic. I can’t recommend this place highly enough – it’s a 5-star experience through and through! If you’re in Cap Cana, don’t miss it. I’ll be dreaming about that wood-fired pizza until my next visit! so, HIGHLY RECOMMENDED
… more-Mamma’s Forno & Pasta— This spot transports you straight to Italy with authentic wood-fired pizzas and handmade pastas. The dough is perfectly crispy, the sauces are rich and flavorful, and the portions are generous. I tried the classic Margherita and a truffle-infused pasta – both were exceptional!
-Rincón de Paco — A traditional Spanish tavern that feels like a hidden gem. The tapas, grilled meats, and Iberian specialties (like jamón ibérico and piquillo peppers) were outstanding. Paired with a great wine selection, it’s ideal for a leisurely dinner.
-Burger Factory— For something casual and indulgent, these gourmet burgers hit the spot. Juicy, perfectly seasoned patties with creative toppings – a crowd-pleaser every time.
-Sweet House— The dessert paradise! From decadent cakes and ice creams to tropical-inspired treats, everything is fresh and beautifully presented. Perfect for ending the night on a sweet note.
-Sushi Town— An izakaya-inspired haven with an impressive array of fresh sushi, sashimi, nigiri, and gunkan-maki. The quality rivals top sushi spots – incredibly fresh fish in a tropical setting is a rare treat!
The staff is warm, attentive, and always ready to recommend pairings or specials. The innovative fusion of regional Caribbean ingredients with global cuisines makes every meal feel fresh and exciting. Plus, the open layout encourages hopping between venues, creating a lively yet relaxed vibe. Hours are Wednesday through Sunday from 6:00 p.m. to 11:00 p.m., so plan your evenings accordingly – it’s the perfect spot to unwind after a day at the beach or resort pools. Whether you’re craving comfort food, fine dining touches, or just a beautiful evening out, Sanctuary Town delivers pure magic. I can’t recommend this place highly enough – it’s a 5-star experience through and through! If you’re in Cap Cana, don’t miss it. I’ll be dreaming about that wood-fired pizza until my next visit! so, HIGHLY RECOMMENDED
Louie Moya Design
This resort is very nice and quiet, the food tasted fresh all the time, the staff is very attentive and helpful all the time, the only downside is that there was a lot of seaweed at this time of the year and the beach didn’t look appealing to go in, the pools made up for it
… moreCocofknpuff
Sushi town was amazing! 10/10 sushi. My favorite was nigiri salmon. The beer hall was amazing as well with a pool table. So fun! If we ever return to cap can we will definitely stop by.
… moreRandy Ogando
Located in front of the hotel and offering a delightful environment, Sanctuary Town has consumption centers, theme restaurants, and innovative and creative regional food. You will find here a cozy atmosphere and inspiring decoration in every corner.
Some of the Sanctuary Town locations will be open Wednesday through Sunday, 6:00 p.m. to 11:00 p.m.
They have the following restaurants:
•MAMMA’S FORNO & PASTA
•RICON DE PACO
•BURGER FACTORY
•SWEET HOUSE
… moreSome of the Sanctuary Town locations will be open Wednesday through Sunday, 6:00 p.m. to 11:00 p.m.
They have the following restaurants:
•MAMMA’S FORNO & PASTA
•RICON DE PACO
•BURGER FACTORY
•SWEET HOUSE
Rob Pelletier
Some of the restaurants were closed. The advertise Taco Truck but it’s not there anymore. Same for the Fusion night club. Beers of the World only has about 6 or 7 imported beers. The only beer on tap was Presidente. The pizza place and Hamburger joint were good, the service was pretty good. The guys definitely take care of you. But it seems like they live on island time. In other words, they don’t always get your drinks or food orders right. Even when several of us spoke perfect Spanish. Overall, I do recommend Sanctuary Town. You certainly have several favorite foods to choose from.
… morePam Polanco
Very beautiful place. Ive been to Sactuary town twice for dinner and it was a very pleasant experience. There is an interesting variety of foods (Spanish, Sushi, burgers, pizza and desserts) as well as a brewery. Antonio was our server when we sat down at the Burger place, but you can also order from the other places while sitting there. I had pizza from the italian place and it was great. Also had icecream at the dessert shop, it was good and well priced.
… moreCeleste Swink
We loved the Sanctuary Cap Cana! The resort was GORGEOUS. The food was great. The drinks were wonderful. The staff was a lot of fun, super friendly and extremely accommodating. Some of our favorites with the staff who wen’t above and beyond with service were: Our Butler Jorge (George), Baby G, Looky Looky, Kristina, Manuel and Wonder!
Our room was breathtaking with a gorgeous ocean view. We stayed in The Castle which was breathtaking. It is a little walk to the main part of the resort but we liked that it was more off the grid and they had golf carts available to take us if we wanted them. It had it’s own bar and a gorgeous pool that overlooked the ocean. It also had a Gym, spa and the wok was located there.
Out of any resort we’ve been to this is the one we enjoyed the most. We wen’t in October and it wasn’t busy at all. There was no problem getting reservations at the restaurants and cabana’s or lounge chairs by the pool (s) (they had about 4 pools to choose from which was INCREDIBLE – at the other resorts we’ve been to there’s only one and it get’s super crowded and kinda gross). Sometime’s it felt like we had the resort to ourselves. Also, we really only had one day where it rained and it was on and off showers! We still got to lay by the pool. The rest of the days were sunny and a little cloudy which was perfect for that type of heat and humidity.
The beach front was pretty – the water was a little cloudy and the sand would get sea weed but they were on top of clearing that off. Plus, with the 4 pools we really spent most of our time at those.
All of the restaurants we tried had incredible ambiance and the food was great. We really enjoyed “Fusion” in sanctuary town. It’s a must try for anyone who goes. It was a really fun experience where they have music and the menu/drinks are all a surprise and made right in front of you. The steakhouse was incredible. The WOK was a blast (but go hungry because if not it’s a lot of food). The Blue Marlin has gorgeous views (right on the ocean) and more authentic Dominican food. Capriccio (Italian) was a gorgeous atmosphere (the food there though wasn’t my favorite). Casabella was great for breakfast and lunch. They did a Dominican night at Casabella and that was our favorite… we loved trying the islands food.
Instead of going on an excursion this time we decided to try the spa. The Spa was absolutely beautiful. We did the Sanctuary Lover’s package which was a massage for two with champagne, strawberries and a hot tub afterward. We would highly recommend that for future honeymooner’s/anniversary trips. They also had a whole water entrapment that you do before your massage it was amazing. And made the spa experience even better.
… moreOur room was breathtaking with a gorgeous ocean view. We stayed in The Castle which was breathtaking. It is a little walk to the main part of the resort but we liked that it was more off the grid and they had golf carts available to take us if we wanted them. It had it’s own bar and a gorgeous pool that overlooked the ocean. It also had a Gym, spa and the wok was located there.
Out of any resort we’ve been to this is the one we enjoyed the most. We wen’t in October and it wasn’t busy at all. There was no problem getting reservations at the restaurants and cabana’s or lounge chairs by the pool (s) (they had about 4 pools to choose from which was INCREDIBLE – at the other resorts we’ve been to there’s only one and it get’s super crowded and kinda gross). Sometime’s it felt like we had the resort to ourselves. Also, we really only had one day where it rained and it was on and off showers! We still got to lay by the pool. The rest of the days were sunny and a little cloudy which was perfect for that type of heat and humidity.
The beach front was pretty – the water was a little cloudy and the sand would get sea weed but they were on top of clearing that off. Plus, with the 4 pools we really spent most of our time at those.
All of the restaurants we tried had incredible ambiance and the food was great. We really enjoyed “Fusion” in sanctuary town. It’s a must try for anyone who goes. It was a really fun experience where they have music and the menu/drinks are all a surprise and made right in front of you. The steakhouse was incredible. The WOK was a blast (but go hungry because if not it’s a lot of food). The Blue Marlin has gorgeous views (right on the ocean) and more authentic Dominican food. Capriccio (Italian) was a gorgeous atmosphere (the food there though wasn’t my favorite). Casabella was great for breakfast and lunch. They did a Dominican night at Casabella and that was our favorite… we loved trying the islands food.
Instead of going on an excursion this time we decided to try the spa. The Spa was absolutely beautiful. We did the Sanctuary Lover’s package which was a massage for two with champagne, strawberries and a hot tub afterward. We would highly recommend that for future honeymooner’s/anniversary trips. They also had a whole water entrapment that you do before your massage it was amazing. And made the spa experience even better.
Christina Greenberg
We loved this part of the resort on our trip!
It should be noted that you need CASH for the stores or a credit card. They DO NOT bill your room.
The pizza is AMAZING! Coming from NY we were skeptical about trying the pizza but after so many other guests raved we decided to try it. Do not miss it!
The taco truck was ehh. My husband and I both felt the quesadillas were the best. We are both normally steak eaters and felt the chicken far surpassed the steak option.
The cigar shop had a great selection. We were both very impressed. PACK MATCHES. They do not supply them. We had to hunt down someone with a lighter.
… moreIt should be noted that you need CASH for the stores or a credit card. They DO NOT bill your room.
The pizza is AMAZING! Coming from NY we were skeptical about trying the pizza but after so many other guests raved we decided to try it. Do not miss it!
The taco truck was ehh. My husband and I both felt the quesadillas were the best. We are both normally steak eaters and felt the chicken far surpassed the steak option.
The cigar shop had a great selection. We were both very impressed. PACK MATCHES. They do not supply them. We had to hunt down someone with a lighter.
amber lavalle
For $1k USD/night on a 5 day birthday trip, we expected a Monarch private beachfront villa facing the resort side (not the public beach side that is never cleaned and REEKS of rotting sargasso grass). What we received was room 1004 — with so much floral perfume sprayed in the AC vent that we couldn’t breathe and had instant headaches. (The AC vent also dripped a giant puddle on the floor as well — right in the middle of the walkway from the bedroom to the bathroom…so, not ideal and very dangerous).
On the advice of the staff, we opened up the Villa to air out and went to an inedible dinner at the seafood restaurant (where we had to push to get one of the many empty tables on the water, rather than sitting in the walkway at the hostess stand where she tried to seat us twice, nowhere near the ocean.) We did get a lovely table on the 3rd try, and that table has been the best thing about the resort so far (yes — that one table with a lovely breeze for about an hour is the highlight of this resort). The grilled vegetable appetizer was rock hard/raw and yet also burned. The calamari tasted like salt brine and was very funky/fishy smelling, and the grilled snapper had a giant bloodline down the middle that made it inedible…so we haven’t really eaten dinner (or anything for that matter) since we arrived yesterday.
Letting the room air out did NOTHING (since the smell was sprayed directly into the AC, it came back with a vengence the moment we closed the doors again.) The hotel’s solution was to downgrade our $1k USD/night villa to a basic $500/night quren room (#6216) with a screaming air conditioner, a TV that can’t be turned off or used (no remotes), set up for only one ne guest, and ZERO view or beach access.
When asked, we were told that maybe they could move us again the next morning…so much for waking up on my birthday and walking straight out to the ocean (as we had planned for 4 months when we prepaid the booking) — video is of AC that maintenance just switched off since they couldn’t fix it…so now we’re left with a downgraded queen size room, a screaming AC that can’t be used overnight, a stuffy/hot room, a TV that can’t be used at all, only one set of guest amenities (robe, slippers, etc.) In the room, and we haven’t slept or eaten since arriving yesterday.
Unfortunately, I have to cancel my spa appts this morning– its hard to enjoy a birthday massage and spa day with a pounding headache from lack of sleep and knowing I have to pack, move rooms, and unpack for a THIRD TIME in less than 16hrs.
The property is lovely, but its been a rough experience so far. Will update this review as the trip progresses.
… moreOn the advice of the staff, we opened up the Villa to air out and went to an inedible dinner at the seafood restaurant (where we had to push to get one of the many empty tables on the water, rather than sitting in the walkway at the hostess stand where she tried to seat us twice, nowhere near the ocean.) We did get a lovely table on the 3rd try, and that table has been the best thing about the resort so far (yes — that one table with a lovely breeze for about an hour is the highlight of this resort). The grilled vegetable appetizer was rock hard/raw and yet also burned. The calamari tasted like salt brine and was very funky/fishy smelling, and the grilled snapper had a giant bloodline down the middle that made it inedible…so we haven’t really eaten dinner (or anything for that matter) since we arrived yesterday.
Letting the room air out did NOTHING (since the smell was sprayed directly into the AC, it came back with a vengence the moment we closed the doors again.) The hotel’s solution was to downgrade our $1k USD/night villa to a basic $500/night quren room (#6216) with a screaming air conditioner, a TV that can’t be turned off or used (no remotes), set up for only one ne guest, and ZERO view or beach access.
When asked, we were told that maybe they could move us again the next morning…so much for waking up on my birthday and walking straight out to the ocean (as we had planned for 4 months when we prepaid the booking) — video is of AC that maintenance just switched off since they couldn’t fix it…so now we’re left with a downgraded queen size room, a screaming AC that can’t be used overnight, a stuffy/hot room, a TV that can’t be used at all, only one set of guest amenities (robe, slippers, etc.) In the room, and we haven’t slept or eaten since arriving yesterday.
Unfortunately, I have to cancel my spa appts this morning– its hard to enjoy a birthday massage and spa day with a pounding headache from lack of sleep and knowing I have to pack, move rooms, and unpack for a THIRD TIME in less than 16hrs.
The property is lovely, but its been a rough experience so far. Will update this review as the trip progresses.