Charles Carey
Going to this location is very hit or miss on if I’m going to have an enjoyable experience. If either of the women or a gentleman James is working, I know it going to be great. They are bubbly, personable, and make great subs. But if Joe is there, I know he’s going to spend the entire time complaining about whatever, acting like me being there is the biggest inconvenience of his day, and he’s going to smush my sub. Then while I’m paying he’ll apologize for being rude but that he’s just had a rough day. Every. Single. Time. I’ve seen some horrible customer service behaviors from him, telling people who walk in that it’ll be 15 minutes before he can help them due to online orders, and encouraging them to leave. He has put online orders in the toaster, then gone to the back to make a phone call, ignoring when the timer goes off on the toaster, probably burning the sub. He gets one star, zero if possible, and the rest of the team I’ve seen get 5 stars. Jazz is amazing! But if you see a white guy with glasses and a beard, you’re better off going somewhere else.
… moreKing Kyle
I definitely wouldn’t go in here the manager makes up her own rules and policies she is definitely racist a store full of people and she said I made her a black man feel unsafe yet no one else was bothered by me her only problem was she didn’t wanna sell me 12 cookies because I needed to place a cater order first. I left went and contacted corporate and they told me I can buy 3,6,12 cookies she still refused to sell to me then she called the cops they said she was wrong and but now I’m banned from that subway because she wanted to make her own rules in someone else’s store
… moreMarc Thompson
Jus left n regret even coming fr, dude was complaining the whole time bout him cleaning and was ready to go but still had more then 30 min before they closed. Sandwich was so sloppy and the bread he cut open was tore all up. If u hate ur job that much then quit. Grown man complaining to customers that he wanna go home lol
… moreCameren Lloyd
find a different subway joint, they can’t follow simple instructions, i ordered on doordash and they got the bread choice wrong, couldn’t even toast it, requested no tomatoes and add mayo, i got no mayo but got tomatoes, they forgot my bag of chips mind you, then it looks like they tried to cut my sub with their eyes closed three times. to the employees at this subway, this job is not meant for you
… moreJulie Morse
I have been a subway customer my whole life and a food delivery driver for the past seven years, This subway location is by far the very best one in the Lansing area. Joe and Jazz are fabulous!! They are so friendly and so wonderful to work with both as a customer and as a delivery driver.
… moreDarian Garcia
The manager is very rude, threatened to call the cops on me because I asked her why I can’t order 12 cookies, called me names when no where on the menu says I can’t order 12 cookies. Unprofessional, racist & clearly hates her life & job.
… moreMitch Adam
Jazzy, Jazie? was amazing, the best subway employee I’ve had make me a sub in while. She didn’t just pile everything in the middle so you have to eat it like a taco. Also was polite and wasn’t akward. Thought it was worth leaving a review after such a positive experience. “Oh-ya!”
… moreC S (Missmarie)
The cookie police work here and make up their own rules. Will get mad and call the cops when they don’t want to complete an order that is “too much work”.
… moreKyle Martin
I pass 3 different subways to come to this one. Service is top notch, the food is just as good, and the prices are the best in the area!
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