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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
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Reviews
Seiya Liu
1 star – Absolutely do NOT order from here via DoorDash during busy hours
As a DoorDash driver, I waited 50 full minutes inside this restaurant today just to get one order. The worst part? They literally finished making and handing out every single order from customers who came in after me (walk-ins, phone orders, etc). I politely asked multiple times for an update, only to get rude, short answers like “Not ready yet” with attitude.
Because of this, my customer didn’t get their lunch until well after 1 p.m.—their lunch break was already over and they couldn’t even eat it anymore. I also wasted my entire midday block standing around accomplishing almost nothing.
If you’re thinking of ordering DoorDash from this place when it’s busy, just don’t. Pick a different restaurant or go somewhere that actually respects delivery drivers and customers’ time. Terrible experience.
… moreAs a DoorDash driver, I waited 50 full minutes inside this restaurant today just to get one order. The worst part? They literally finished making and handing out every single order from customers who came in after me (walk-ins, phone orders, etc). I politely asked multiple times for an update, only to get rude, short answers like “Not ready yet” with attitude.
Because of this, my customer didn’t get their lunch until well after 1 p.m.—their lunch break was already over and they couldn’t even eat it anymore. I also wasted my entire midday block standing around accomplishing almost nothing.
If you’re thinking of ordering DoorDash from this place when it’s busy, just don’t. Pick a different restaurant or go somewhere that actually respects delivery drivers and customers’ time. Terrible experience.
Alex Miller
DO NOT ORDER DELIVERY FROM HERE! They dont have drivers and use 3rd party apps to deliver food. I waited 45 minutes before calling and they said no one had been sent to pick it up. Furthermore, they consistently get sandwich customization wrong, and their attitudes can be prickly. I am genuinely amazed that corporate let’s this place keep their franchise, given how poor they treat their customers, and apparently employees, given that they can’t keep a delivery driver on staff long enough to not need 3rd party apps. HEY JJ CORPORATE, JUST YANK THEIR FRANCHISE ALREADY! They’ve already cost you one loyal customer, and based off these reviews I’m seeing, I ain’t the only one.
… moreDonald Mansmann
We ordered carryout through the app. The food was ready at exactly the time promised. The 3 sandwiches were made exactly as ordered. The bread was very good. The turkey sandwiches were ok.
… moreRM H
I was in tonight and watched an employee aggressively verbally attack another customer over a cookie. The customer thought a cookie was included in the combo but instead of just informing him the employee aggressively approached him and told him “ give me my cookie back bro” it was very uncomfortable and I thought he was going to get physical with the customer who was surprised and and really just misunderstood the combo.
It felt very unnecessary, uncomfortable and a bit scary. I felt very bad for the young couple who were verbally attacked. It looked like they had planned to eat there until the altercation as was I, however we all left instead. I don’t think I’ll be back if I have to worry about violence over a cookie.
… moreIt felt very unnecessary, uncomfortable and a bit scary. I felt very bad for the young couple who were verbally attacked. It looked like they had planned to eat there until the altercation as was I, however we all left instead. I don’t think I’ll be back if I have to worry about violence over a cookie.
S
As annoying as it is- ALWAYS check your sandwich before leaving this place. I ordered a veggie with extra pickles, to go… got home and my sandwich was ✨spicy✨. Somehow when I said “pickles” they heard “hot peppers”. Like this sandwich was LOADED with hot peppers….. no pickles in sight. Very very very disappointed to say the least.
… moreAndrew Brown
I ordered a combo, didn’t realize the cookie was an up charge because I wasn’t told. I grabbed one while waiting for the food and the cashier came back up to me aggressively demanding for it back. I tried to explain I didn’t know, but he just said “yeah” and walked off. Just a simple misunderstanding turned into a very uncomfortable environment by the worker.
… moreStacey R.
Placed a delivery order and they gave me a sandwich with HAIR in it. They also only gave me a medium when I paid for a large but whatever, I wasn’t worried about that. I called to ask for a refund and was told they can’t do that. Only refunds on cash orders. They said they would remake my food or give me a credit. Sorry but I don’t want JJ for a long time because I literally took a bite of food with someone else’s hair in it. Then I had to listen to the “general manager” talk about who is there and how he’s not sure dark/black hair got into my food when no one there has dark hair. I’m like look, I don’t care whose hair it is, just please refund me. Still wouldn’t, and now it’s being escalated. Absolutely insane. In the picture where the hair is on the wrapping, I had pulled it off the sandwich (with a napkin), and laid it out to show it’s really hair.
… moreMicheal Walker
Make sure you tell them no onions at the register. Empty store and employee (young lady) gave me hard time about no onions.
… moreVanessa Haataja
Workers were very rude. We came as a small group and they definitely had a lot to say about it. Slammed doors on us and the one worker was playing on his phone instead of working. Definitely don’t recommend!!
… moreAlex Miller
They exclusively use Uber eats for delivery, a company that prides itself on being “freaky fast.” Fix your labor issue for your drivers and quit tanking your delivery time. Took me over half an hour to get a sandwich delivered! Should be half that.
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