Mustafa Sammor
Customer service here is top-tier. Everyone is upbeat, quick, and actually seems happy to be there (which is refreshing these days).
The staff greets you like they’re genuinely happy you showed up, and the whole store has this energy that just puts you in a good mood.
Even when they’re busy, they treat you like you’re the only customer in the world. It’s the small things—greeting you with a smile, double-checking your order, offering help without you even asking—that make this place stand out.
Shoutout to the whole team. Strongsville Papa John’s, keep doing what you’re doing.
… moreSiva Kumar Gupta Cherukuri
Hands down one of the best Papa John’s locations I’ve ordered from. The Strongsville team is fast, friendly, and reliable. Pizza comes out hot, well-topped, and exactly as ordered. No shortcuts, no excuses, just solid quality every time. This is how it should be.
… moreSir B
Pizza was basically crust. No flavor on the pizza, lack of sauce and toppings. Boneless wings lacked well flavor, texture, and sauce. No garlic butter and no pepper in the box, not a big deal if the pizza was good but man, it needed the garlic butter to add some flavor. Overall a bad experience and a first time customer that won’t return.
… moreMillie Brkic
Just picked up a one topping and boy is it bad-overcooked and barely any toppings – I’m not kidding!!! I mentioned I had a coupon and mentioned it at the order and I don’t know if that affected the quality but photos don’t lie! Feeling ripped off!!
… moreJames Rust
Pizza came out perfect, even though I ordered it well done with multiple toppings. My sauce cups were filled all the way up. The perfect distribution of toppings made the pizza irresistible. I couldn’t stop eating, now I want more. Looking forward to ordering again! Keep up the great work!
… moreMitch W.
It was so so tonight. Not bad for Papa John’s in Strongsville
… moreRobert Jaksa
I ordered the epic family combo (Epic Stuffed Crust Pepperoni and NY style) for $25.99 and was extremely disappointed. Both pizzas were extremely greasy but the epic stuffed crust was the worst as you can see in the picture. Do better Papa John’s. We deserve a refund for this order.
… moreMarie H
I order the pizza from them yesterday and it was the worst pizza I’ve ever had in my life it was some kind of thin crust which was extremely hard the pizza was lukewarm when they deliver it they didn’t follow directions I will never go there again
… moreAlex G.
The guy who works there is great, I might do takeout but that’s where it ends. Delivery is handled by DoorDash, and is consistently late. Last time I ordered a pizza at 7:23 PM on a Wednesday, the Papa John’s receipt showed the “Out Time” at 8:00 PM. I finally received my cold pizza at 8:35 PM (I live 2 miles from this location). If you try to call them, the number sends you to a call center that’s of no help. Next time I’ll visit a local pizza place to avoid this aggravation.
… moreKen Hanson
I called to order a medium size pizza with double sausage and it was ready when I got there. The price was excellent.
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