4.4 – 180 reviews • Chicken restaurant
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Main Streat Food Hall at H-E-B Mueller features Roots Chicken Shak, home of Chef Tiffany Derry’s Famous Duck-Fat Fried Chicken. Known for her culinary expertise and warm southern charm, Chef Derry gained international notoriety when she appeared on Season 7 of Bravo’s Top Chef, and has made appearances as a culinary expert and judge on several TV shows, including Bar Rescue, Top Chef Junior, Chopped Junior, Bobby’s Dinner Battle, and Foodfighters. She is also heavily involved in the culinary community with a focus on food access, education, gender and racial equity. “Feeding people great food and putting a smile on their face is at the heart of everything I do, and nothing does that better than Southern comfort food. I love food, and I’m…
Duck-fat fried chicken, sandwiches & classic sides are served at this simple food court outpost.
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Reviews
Jon Byrd
The best part of Roots Chicken Shak was it is located in a HEB with other food options. The chicken had no flavor and as you can see the grease needs to be changed. I know good fried chicken and this is not good. Terry, I know you did not cook this chicken because my friend had Roots in Plano on Saturday. He said it was phenomenal. The person who served me the chicken could barely speak English but that is not my complaint. My main complaint is the grease is old and burnt. They need to change the grease often before serving patrons!!
… moreJennifer Martinez
We have been wanting to come here for a very long time and it did not disappoint! It was so crispy, BIG, and perfectly priced. And the fact they cook with Duck Fat… it really makes it more healthy than other unhealthy oils. Top places in Austin for a chicken sandwich!
Ordering was super easy from the kiosks and it was served quick.
I did both the herb mayo and the kimchi mayo.
… moreMichael
Love Tiffany Derry from multiple Food Network shows. So tried the closest of her restaurants to me. The Shak is a chain and this one is just a tiny counter service outlet in an upscale-ish food court attached to a grocery store (HEB) in Austin. You grab your food and take it to a comfortable indoor or outdoor seating area. That’s OK, because I was there for the food not the atmosphere. Her signature chicken and fries, fried in duck fat. Yes please. Had the Big bird, the Fried chicken biscuit, and the wings with multiple sauces, and fries if course. All delicious. Very rich, as you’d expect.
… moreSienna White
Roots Chicken Shak never disappoints! The Big Bird Chicken Sandwich is my favorite—juicy, flavorful, and served on a soft sweet potato bun with fresh toppings. The Duck Fat Fries are a must-try. Located inside the Mueller H-E-B food court, so there are plenty of great options around.
… moreShanky Sachdev
If it’s wasn’t for the price I’d rate this lower, but it’s what you expect from a 8 dollar chicken sandwich. Wasn’t great wasn’t bad.. Average. I expected more based on the other reviews. The bread was a bit cold, didn’t care for the veggies, the chicken it self was heavily coated in batter but more batter than meat!
But can’t complain for 8 dollars…
… moreLee Hill
FOOD HALL FOOD HAUL!
After I ate here I was telling my sister how good the food is. She then told me it was created by a celebrity chef.
All I know is they serve some of the tastiest chickens on the planet!
The salad ruvals any I’ve ever had. Fresh greens and not all Iceberg either. Real greens. I’ve eaten her at least 4 times since July 2024. I’ll be back in here for sure.
… moreLeo Nydus
It’s not the absolute best chicken sandwich I’ve ever had, but it was pretty great, so it definitely was the best chicken sandwich I’ve ever had for $9. Considering this is a kiosk stand in an HEB, these guys are punching way above their weightclass. I kind of didn’t believe it would be that good, but saw the high scores on google maps and thought I’ll just try it. You should too, the hype is real. Their fried chicken fingers seem reasonably priced too.
… moreTom W
Wow… the biscuits with spicy jelly is amazing.. The Spicy Bird with sweet potatoe bun is also amazing. You also have to get an order of Duck Fat Fries… This is a lot of food and pretty reasonable price. $16. Great job Tiffany!!!
… moreEric Pemberton
Fried chicken biscuit was excellent! The pepper jelly on it was a game changer
Duck Fat Fried Chicken Strips and Duck Fat fries were both great as well.
9/10
… moreMarqueta Johnson
I looked up a place near where is was located and this place popped up. Once I seen it was inside of HEB I didn’t want to go in bc I wanted a place to set and eat but I went anyway. I love that it is a black owned business, great customer service employee explain what things where and there is actually a place to set and eat with a bar. Definitely recommend this place great chicken sandwich and fresh!
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