nakisha mullen
Such a bad experience. I took a bite and it did not taste right. I had to throw it out. I then looked at the entire pickle and you can clearly see they are old. This pickle is rotten. Unacceptable.
… moreandy knipp
They say ordering online before will make things faster. Always a 15 minute wait in the drive through. Order online or in person. Safe yourself the time and order from the north broadway store or jersey mikes. Place is a mess
… moreAlexis Johnson
To the young woman with glasses and box braids working the drive-thru—I’m not sure what was going on during your shift today, but I sincerely hope whatever the issue was, it gets better. We all have tough days, but it’s important to leave personal frustrations at the door, especially in customer service.
When I politely asked for my receipt after being charged at the window, I was met with a dismissive hand gesture and told it would come with my food. When the food was handed to me, I was told the receipt was in the bag—it wasn’t. I had to walk inside, where a kind gentleman behind the counter apologized on your behalf and gave me my receipt while you walked to the back.
Respect and professionalism go a long way, even during hard moments. Please don’t project your stress onto others—it leaves a lasting impression.
… moreja who
The food is AMAZING, the service is really fast, and the employees are great at their jobs.
… moreMelissa Miller
The subs are getting smaller. $12 for an 8in. The toasted sub didn’t taste as good as the non toasted one, just an FYI. Service was good. There was an order for a business before us of what looked like 20 subs, so we had to wait a bit.
… moreJustin Hogue
I’m done ordering from South JJ’s. Took an hour and a half to deliver and then shows up looking like it got kicked around. Horrible experience every time I’ve ordered.
… moreKellie Doyle
Ordered online with the app. It took 30 minutes to get our order and when we opened the sandwiches they had NO veggies at all. Just meat and mayo. Called the store to find out what happened (because our receipt shows the correct veggies) and we were told they were OUT of the veggies due to large orders earlier in the evening. No one bothered to call and let us know when they were making them, the delivery driver didn’t say a word about it either How hard would it have been to pick up the phone and tell us and give us the option to continue with the order or cancel it?!?!? Communication needs some work!!
… moreKay Kay
Pulled into the drive through at about 2:15. Staff quickly took my order but I waited about 15 minutes at the window, while I watched one employee take out trash & another grabbed a bite to eat(which tells me they were not busy inside). I was only acknowledged at the window once someone pulled in behind me for their online order. They quickly brought that ladies order back to the window and I left without my order.
… moreKyle Schmaltz
As always jimmy johns is a nice place to go for a quick meal. It seems as just this location is so dang slow. I’m not sure if it’s because you normally would go inside, but I’ve waited at least 10 minutes in-line just for an sandwich. The food is always consistent, but the waiting is definitely a deal breaker for me, especially when the only car in line/person ordering.
… morePamela Olson
On the evening of Jan 16, I ordered from Jimmy John’s South in Minot, through the Door Dash App. Someone from the store called me shortly afterwards, saying that they had no drivers available and wouldn’t be able to deliver my order. When I stated that I couldn’t pick it up, the caller said it would be cancelled and the amount paid credited back to me. I didn’t see the credit after about 2 days, so I called the store. I was told that it may take 3-5 days. Not wanting to be a pest, I waited 2 weeks and called back. I was told that it was a Door Dash issue. I contacted Door Dash and was told that since the order was shown as delivered they couldn’t do anything about it. I called the store back and told them what Door Dash had said, I was then told that it had been over 2 weeks and there was nothing that could be done. I asked why, stating my order was never delivered and there must have been an oversight. They offered to have their GM call me back. That was 4 days ago, I’ve had no call yet. If I could give less that 1 star, I would. This situation has been really disappointing. The amount paid included a tip for the driver, which I was happy to give if the order had even been received. I will not ever order from that store again. Buyer beware!!
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