Jocelyn Broadnax
Terrible!! This is my first tint going to this Dunkin! I pull to the drive thru.. the person taking my order sounds like he’s whispering. I place an order for a LARGE mango pineapple refresher and a bagel extra cream cheese with jelly on the side and snacking bacon. Also a chocolate glazed donut.. very clear instructions. He repeats back my order and says chocolate frosted donut.. I correct him. Tells me to pull around.. no total provided. I get to the window.. the person doesn’t say ANYTHING.. no good morning, your total is, double repeat the order to make sure it’s being handed to the right person. NOTHING. She passed me a Med refresher when I stated twice that u wanted a Large. Everyone coming to the window to show me my receipt when that doesn’t matter.. I asked for a large. The. He charges me for an extra dollar for their screw up. I check my bag, looked at my bagel… I asked for extra cream cheese but what I got looked to be a normal serving so I asked for a separate one to add to it.. that was an issue. The guy kept repeating that he put extra but if that’s extra I would hate to see what is normal. Customer service horrible.. won’t be going back and they didn’t give me a receipt.
… moreAngelina Knorr
I come here every day I work, and I’m never let down. They always get my order right and sometimes if I’m lucky they throw in something extra. Phenomenal service
… moreSheila Bowne Berger
I ordered a toasted sesame bagel with strawberry cream cheese and a picture tells a 1000 words!! Barely bothered to add ANY cream cheese!!! I drove off before I opened my bagel that’s why I am so disappointed. I don’t have time to drive back and have it remade. Just so unfair and apparently this Dunkin is CHEAP!!!! I feel totally ripped off. I am editing my review because I just now checked out other reviews and was shocked how many people complained about the amount of cream cheese is put on their bagels! This tells everyone it’s not a mistake it’s deliberate. It’s obvious they are stretching the dollar in their favor.
… moreTaylor Marie
Update: had to take away a star. idk if they have someone new, but my lattes have tasted like water the last three days. We go to this location daily so something is different. Won’t be coming here for awhile.
I LOVE this location! We just moved from Lansdale and were next to a HORRIBLE DD. My orders at THIS location are always consistent AND all of the workers are SO friendly, remember us by name, and even throw us some freebie donut holes as a thank you sometimes.
… moreQuinton Young
Coffee was watered down and tasted like it was sitting for days. Such a terrible feeling wasting money on something so simple in this economy
… moreTom Hilfer
This Dunkin is consistently low quality. They’re cheap with everything, I called them out this morning because this is the third time they only put cheese on half the bagel (and not much either). These places are profitable in just the first few hours they’re open, there’s no reason to be this cheap. You’re better off going to the one on Sumneytown pike even if it’s out of the way.
… moreAmanda Shultz
they never mess up my food. if they don’t have anything left of what i ordered, they’ll give me something to replace it and a little more everytime. sometimes i don’t even feel like having coffee but saying hi to them and smile with them everyday makes it worth it to go.
… moreRay K
Great breakfast wrap! Price great. Fast service. Senior discount.
… moreBill Bart
I’m a frequently visiting satisfied and very pleased customer. The staff/crew are the nicest people. Each and every early morning and afternoon smile greeting improves my days.
… moreKristen Christian
Very dissatisfied. Why would anyone serve this to a customer. These two don’t even look like they belong together. Just can’t believe the customer service piece of this. Would you want to eat it? Then don’t serve it.
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