Cousins Subs

  3.9 – 185 reviews   • Sandwich shop

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Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest ingredients on its signature bread baked daily.

Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Cousins Subs 53555

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Lodi – Cousins Subs – Order – Choose Food

Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled & deli-fresh subs on freshly baked bread.

Cousins Subs | Grilled & Deli-Fresh Submarine Sandwiches

Catering. Made Simple. No matter the size of your group, we’ve got you covered. Order Now · Careers. Join the Cousins Subs family. Foundation.

Hwy 60 & I-90-94-39 (Exit #119) – Cousins Subs of Lodi

Cousins Subs is a Wisconsin-based, fast casual sub shop serving grilled … Lodi – Hwy 60 & I-90-94-39 (Exit #119). N. 1551 Sunset Dr., Lodi, WI 53555.

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Reviews

Zachary Holm
If you’re wanting Cousins go to a different one if possible. They don’t have curds or French fries… and didn’t accept my gift card. This is a franchise! Owner/Manager fix this. Very disappointed. I’m from out of state and was really looking forward to all the things Cousins has to offer beyond just the sub.
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Jordan Hoffland
Cashier was rude and couldn’t explain why they didn’t accept coupons. Club sandwich was okay, cheesesteak was horrible compared to other locations. I agree with a previous post that the meat seems microwaved and horribly seasoned. I’ve had food from the other restaurants at this stop with similar experiences, avoid it altogether if you can.

Update: 1 week after reaching out through the provided link, nothing done to “make this right”.
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BenfromIowa
Not the Cousins of old . No longer better bread, better subs. The bread is now like subway or wonder bread. The chicken cheese steak was microwaved not grilled. I miss the old cousins.
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Erik L (Fish Guru)
Visited a Cousins for the first time in many years, I’m usually a Jimmy John’s or Subway guy. The food was good, I’ll definitely try Cousins again for that reason. However the service from Tracy the “manager” was unacceptable. She approached the register to take our order seeming very inconvenienced. She appeared sad or upset and made the entire simple ordering process feel somewhat uncomfortable. We could also hear her barking orders at her employees from across the restaurant a few times. I get that people have bad days so I’m hoping maybe she was just over it and doesn’t treat all the customers this way.
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Diane Frey
Tracy took my order, she was rude, inconsiderate, abrupt, and unhelpful. The food was made relatively quickly which was nice. The person that made my sandwiches called my number set them on the counter and walked away, no acknowledgment no conversation not even a simple enjoy your subs or have a great day. I said Thank you, she barely even looked up to acknowledge me. Completely unacceptable all around. It seemed almost like a hostile work environment.
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Hailey West
Don’t stop here if you’re in a hurry, Never have any pizza or breadsticks ready, always at least a 10 min wait. staff is normally pretty rude as well. Waited 10 minutes for my piece of sausage pizza and it was burnt.
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JJ
Went to another location the week before and got the cheesesteak. It was really great and one of the best cheesesteaks I’ve had in a while. However this location did not have a stovetop and cooked the steak in the microwave. The cheese was cold and the steak made me feel sick. Maybe the cold cuts here are decent but I wouldn’t recommend
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Brian Anderson
I stop when I travel past. 2 times in the last month and Irene K helped me both times. Super friendly, great service, and what a huge asset to this business. Subs great too but Irene steals the show!
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Thelost coinhunter
I got a 17″ pepperoni melt. It was so delicious. The wait wasn’t bad. The food was hot and prepared as it should have been. No complaints from me or the other who ate the food. Great job people. Ill be back very soon. Thanks for the great service!!!
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D C
Absolutely disgusting beyond words!! My family and I stop at this location at least 10 times a month, sometimes more, with my partner working in Lodi. Usually when the workers don’t listen and ruin my order I would normally overlook it and let it go because the sandwich is normally eaten once It’s brought home (so about an hour after it’s made due to me living an hour away). However this time I refuse to overlook it because the sandwich is ruined to the point to where it had to be thrown away and it ended up being a complete waste of money because the workers didn’t listen to a simple request. I asked my partner to pick me up a sandwich on his was home from work and I would eat it later in the night because I needed to finish running errands and get our sick newborn settled down so I probably wouldn’t have time to eat it until later. He ordered the double steak with no tomatoes and no onions at my request because it would make the bread incredibly soggy many hours later. Well the workers didn’t listen yet again and put both on it. The sandwich was so nasty after a few hours of being made and it shouldn’t have been if my simple requests would have been followed by the workers. I went to eat the sandwich (right before writing this review. Would have called the store and spoke to a manager, but the store closed a couple hours ago) and when I pulled it out of the wrapper the bottom half of the bread was so soggy that it was absolutely disgusting because of the tomato’s that were put on it after being told no tomatoes. I tried saving it by ripping the soggy parts off so we weren’t wasting money, but there was no way of saving it. It also had onion on it which they were told no onion as well. The moment I opened the wrapping I knew the workers ruined the order yet again when I seen the meat that was supposed to be in the sandwich not properly on the bread. It was more in the wrapper then on the bread. When I opened the bread I seen the very things that was requested not to be on there. I was so upset over the whole situation and not being able to save the ruined sandwich that I threw away the sandwich right into the garbage. This is the first time in my life that I’ve ever had to do that. I’m not a person who complains or gets upset easily, but non listening workers and multiple ruined Orders have made me so upset to the point to where I felt the need to share this experience to make other future customers know they need to be aware of this location. I’ve worked in a sub shop for years before upgrading to a better job and I honestly can’t understand why these workers struggle so much with doing a simple task. Making a sandwich really isn’t difficult or matter how busy the store is. It’s not a stressful job, it’s a very easy job. I did it myself for 6 years all while managing the store I had at that time. I usually try to be understanding, but I refuse to let it go this time. This is terrible customer service and management needs to fix this issue with their staff.
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