
Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Address and Contact Information
Address: 13429 Rte 59, Plainfield, IL 60585
Phone: (815) 556-0072
Website: https://www.zaxbys.com/locations/il/plainfield/13429-illinois-rte-59
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
13429 Illinois Rte 59 Plainfield IL – Zaxbys
Zaxbys: Famous Chicken Fingerz, Wings, Zalads & Sauces
Chicken Restaurants in Plainfield, Illinois – Zaxbys
Reviews
My friend and I stopped in on opening day for lunch when it was -4 degrees outside . Even with a busy drive-thru and several people dining inside, everything ran smoothly. The food was hot, fresh, and clearly made with care.
My favorite item is the lemon pepper chicken tenders—top-tier quality. The chicken was juicy, tender, and perfectly cooked (not dry, rubbery, or overdone). Absolute perfection. The white cheddar bites were also amazing.
Congratulations to the Zaxby’s team on a fantastic opening—I’ll definitely be back!
We ordered ahead on a Friday night. Boy, was it busy. Be prepared to order ahead and expect your order might take a little longer than expected. I would imagine they are still working out some kinks which is understandable. They seemed to be very well staffed which is a great sign. You can tell some of the workers were a little shell shocked but they were all very kind.
Once they get their feet under them, they’ll be filling orders quicker than the Culver’s next door.
Ordered a large combo box with 20 tenders, fries and bread for $36. Additionally we purchased a side of cheese curds – had asked if able to upcharge one of the fry sides for a curd but cashier was unable to or did not know how. It was very busy so we just ordered as an additional side which was fine too.
Tenders were hot and crispy, but felt lacking flavor. Fries were OK but overly peppered, cheese curds would not order again, not flavorful and portion seemed a bit small for $5.99… get them next door instead.
Lastly ordered a strawberry lemonade and it tasted like pure sugar syrup – potentially a handmade item so likely need more practice.
Zax sauce was bland, borderline too sweet? which was an odd unexpected takeaway. Prefer another competitors sauce more.
Service overall was actually pretty good being first Friday open, friendly enough, and a shout out to Al who we could tell was enjoying his job and going above and beyond.
We would visit again in a few weeks to give the food another go, but unlikely will be put into our rotation of go-tos.
Customer service was lacking as well. One person took my payment, but a different employee handed me the food without saying thank you or even acknowledging me, no friendliness or basic courtesy. Overall, the experience felt rushed and impersonal. Sadly, I doubt I will be back. Very disappointed being I first had them in Georgia and was very pleased.
Interior is cramped, no ample space to not be right on the next table or booth.
No cleaning being done. With all the labor that was working, someone should have been out doing a sweep, mop and cleaning of the lobby/sitting area. Spilled soda, trash and unclean tables and floors are not a good look.
Service is extremely slow. We would have gotten food faster at the Culver’s next door.
The food was absolutely terrible. Toast was dry with no flavor, extremely small chicken fingers with no taste and no seasoning on the fries. Served on a cheap black plastic plate if your dining in….with no ketchup.
Had to ask for ketchup which had sticky dried up goo on the packets.
Disappointing, terrible never again. When I tried the locations in Georgia, it was way better.
Update:
The owner replied to me and said Email us we will proceed with the refund there is no response from them so far.
Food was ok and some menu items were not available(shrimp in particular).
I may try them again when the hype dies down.