Panera Bread

  3.8 – 189 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cutler Bay is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panera Bread 33157

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Order: Order online

panerabread.com

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Reviews

Patricia Corp
I edited the post. The manager, prior to my post, came to see me, simply because he saw I was disappointed.
We all have off days, wanting to do better is EXCELLENT! Thank you.
Original review:
I’ve eaten at this location now several times. At first, I thought I’d found gold. However a few weeks ago everything was terrible. Table next to me was talking about it too. Rumors were running around about staff… I didn’t verify, so no need to pass them on.
However, sandwiches aren’t being prepared the same, orders get lost, wait is terrible and staff is clearly rushed and unhappy.
This time my sandwich was HALF it’s original size. Last time it was missing flavor and was smaller, also.
Pics I’m adding are our original experiences and why we had chosen this as a biweekly eating spot, while in the area. I did not take a pic today. I was too disappointed .
Let’s get them back to the beautiful version.
Slow down, you’re already taking long, make the wait worth it. You’re going to lose your regulars which know you can do better.

**Thanks Rob for speaking with me. I’m sure next time will be better.
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Abby Rivera
I was quite disappointed today when I ordered my salad from Panera at Cutler Bay. I am 4 months pregnant and had a serious craving for a Greek salad mainly due to the tomatoes. I went ahead and ordered online and rushed over to pick up only to find that my salad had not 1 tomato in it. I was so disappointed especially having had paid $13 for a salad that did not fill me up in the least. I was looking at the reviews and it appears as though the salads have been missing ingredients lately….so sad
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Diana Torres
The experience on this location was fantastic, Customer Service was great, the pick up area team was on point, love to set up an atmosphere of the place, for sure, added it to the list of favorite places to visit.
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David Gsingh
Just visited Panera after a long period and I was very impressed with the new manager. I could tell she is very service and customer oriented. It was a very pleasant experience.
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Traycier Medina
I am a regular Panera customer and this has to be the worst sandwich that I ever received at any of their locations. I ordered a cappuccino and it was cold and this egg white and avocado sandwich was not up to par. It was a little piece of egg and the smallest piece of avocado. They were very busy and either short on supplies or time to devote to quality.
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Isabelle Pike
Food was fine but they keep this place FREEZING and clearly don’t want people to stay long. Not inviting at all
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Alma Rodriguez
It’s supposed to be a clean place but the day that I went all the tables were dirty, customer unwashed dishes were sitting without being picked up and a staff member was just sitting while texting on his phone. Found it disgusting and don’t know if I’ll return to this location. It’s a shame because I love the bread and onion soup.
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Rich Allen
Employees need to train the manager and also he should stay off the phone when customers are waiting to order. I go all the time there and order the same thing never a problem when ordering from the employees that usually work. I cannot eat hard bread so I substitute for white soft bread after waiting 5 minutes because he was on the phone I tried to order the same. In a confrontational voice because I interrupted his phone call he said they don’t substitute on duet menu I explained why and he wanted to argue with me and after a few minutes of being talked to like a child I said thank you I will go somewhere else. The franchise owner should fire this clown. All other employees including the lady I think is the assistant are great but the manager needs to be re trained
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Dayan Martin
Very nice lady got my ordered with a huge smile on her face. Great day to start a happy friday. Asiago sandwich with egg and sausage
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Aria Aria (Aria)
Place an online order. You pick two. Send someone to pick it up and the order is
Missing the Napa almond chicken sandwich.
Called and the guy (manager) said I can either refund the chicken Sandwich or you can come and pick it up.
I didn’t get an apology, not until I said that he was missing the point. I go to Panera almost everyday and twice a day sometimes. Not happy
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