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At Papa Johns Pizza in West Palm Beach, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Palm Beach pizza for any occasion. Call us for pizza delivery in West Palm Beach or stop by 1191 ROYAL PALM BEACH BLVD for carryout to order the best pizza in West Palm Beach, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 1191 Royal Palm Beach Blvd, West Palm Beach, FL 33411
Phone: (561) 793-7270
Order and Reservations
Order: Order online
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Reviews
R
“This location is franchise owned do not order from here”
I ordered two large Papa John’s pizzas through the Papa John’s app after 10pm. They were running a 50% off special after 9 PM.
I normally don’t worry about checking pizzas from places that use conveyor ovens because I’ve never had issues before but this time was a big mistake.
When I got home, I found that one of the large pizzas was burnt along the mid to upper areas and crust. It was so overcooked that parts of it were hard to eat. I don’t understand why something in that condition would be allowed to go out for carry-out ?
Papa John’s claims “Better Ingredients, Better Pizza,” not at this location.
I called corporate to report the issue. They told me they would contact upper management at store level and that I should hear back regarding my situation. A week and half went by and I never heard anything from the store about my situation. I then called the store directly and spoke to a manager. All he offered was 50% off menu items basically the same discount they were already running. The manager refused to reimburse me for the poor-quality pizza.
Rather than simply making it right, Corporate claimed it’s a franchise store not corporate owned so it’s not much for them they can do which is ridiculous ! It’s up to store level to make it right. Unfortunately, the customer service here is just as disappointing as the pizza I received.
I will not be returning to this location and since corporate can’t even handle this simple issue. I wont even order papa John’s again. There are plenty of other local pizza establishments who will take care of their customers.
… moreI ordered two large Papa John’s pizzas through the Papa John’s app after 10pm. They were running a 50% off special after 9 PM.
I normally don’t worry about checking pizzas from places that use conveyor ovens because I’ve never had issues before but this time was a big mistake.
When I got home, I found that one of the large pizzas was burnt along the mid to upper areas and crust. It was so overcooked that parts of it were hard to eat. I don’t understand why something in that condition would be allowed to go out for carry-out ?
Papa John’s claims “Better Ingredients, Better Pizza,” not at this location.
I called corporate to report the issue. They told me they would contact upper management at store level and that I should hear back regarding my situation. A week and half went by and I never heard anything from the store about my situation. I then called the store directly and spoke to a manager. All he offered was 50% off menu items basically the same discount they were already running. The manager refused to reimburse me for the poor-quality pizza.
Rather than simply making it right, Corporate claimed it’s a franchise store not corporate owned so it’s not much for them they can do which is ridiculous ! It’s up to store level to make it right. Unfortunately, the customer service here is just as disappointing as the pizza I received.
I will not be returning to this location and since corporate can’t even handle this simple issue. I wont even order papa John’s again. There are plenty of other local pizza establishments who will take care of their customers.
Kate Zito
Porayz was such a doll! Great customer service and made our cheesy sticks amazing! Will definitely be coming back to see him again 🙂
… moreChristo Elijah
I ordered 13 pizzas and 8 orders chicken wings, more than $200 order.
All pizzas came totally burned from the top and alot of flour in bottom (as shown in the pictures).
Very disappointed
… moreAll pizzas came totally burned from the top and alot of flour in bottom (as shown in the pictures).
Very disappointed
Jasper Gamer
I ordered Papa John’s tonight and the food was amazing. I got a small cheese pizza and a box of breadsticks for my family, but I will say I’m a solid customer. The only issues I have is delivery and unnecessary food promotions but other than that everything was great!
… moreDale Skipworth
I would give zero stars if I could.
Scheduled 3 pizzas for pick up the day before a party. We showed up 10 minutes after our pickup time and our food was not ready. In fact they told us it would be another 40 minutes.
… moreScheduled 3 pizzas for pick up the day before a party. We showed up 10 minutes after our pickup time and our food was not ready. In fact they told us it would be another 40 minutes.
Selam lehagere Fikir
GOOD PIZZA no dine in I really wanted 5 stars but I can’t. I ordered a cheese pizza but they gave me pepperoni pizza so I returned it waited 15 mins and finally pizza
… moreAlex Rivera
I order here every month for about 2 years now and it’s always on point but whoever made my pizza today Friday September 26 2025 at 630pm deserves a raise.. best proportions I’ve had
… moreJane Dough
Love the chicken wings and the chocolate chip cookie. Get the cookie and you will NOT be disappointed. Wings are the beat of any pizza place. I just wish they had a table inside.
… moreEva
Ordered a half pepperoni and bacon, half cheese pizza. Unfortunately there must’ve been a mishap on the app because it showed as a half pepperoni full bacon pizza. When I brought this to their attention, the manager pretty much said it was my fault. Where this could’ve turned into an excellent example of customer service which resulted in customer retention and loyalty, turned into a very unfortunate situation. I’m vegetarian, and therefore I couldn’t eat half of my pizza. Definitely will not be ordering from this location in the future.
… moreErin
Sad to see my go-to pizza joint for so many years refuse to allow a pick up order to be paid in cash. The manager just lost not only an order for a large party (over $100), but my long term business. Maybe next time actually look at the order history and not treat me like I’m a prank caller? Pizza Hut it is, I guess. Bragging that you’ve been there for 20 years instead of taking the time to listen to your customers is poor form.
… more