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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 1935-1949 Startown Rd, Hickory, NC 28602
Phone: (828) 348-9315
Order and Reservations
Order: Order online
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Dunkin’ at 1205 2nd St NE in Hickory | Coffee & Donuts Near You
Dunkin’ is proud to serve Hickory, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Hickory
Hickory, NC · 1205 2nd St NE. Open NowCloses at 8:00 PM. 1205 2nd St NE · 1445 2nd Ave NW. Open NowCloses at 8:00 PM. 1445 2nd Ave NW · 1935-1949 Startown Road.
Dunkin’ | Hickory NC – Facebook
America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of …
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Reviews
Joe Desrochers
This place is horrible, gave small straws for large drinks spent $10 and told she isn’t allowed to give large straws for large drinks when I complained and asked for corporate number was told by manager she would call police. Over a large straw, are you kidding me, larger old lady manager has zero people skills and employees look terrified of her.
… moreKelly Diaz
Terrible service . Ordered a large and this is what I was handed. I asked where the rest of it was and they told me this was normal and it contained the same amount of a large. Never had a sip of this drink. I’ve ordered these enough times to know this was not correct . Would not recommend going to this Dunkin.
… moreKendall Hurley
Most of the employees are so nice and accommodating, my only complaint is that usually my drinks have too much ice. But my drinks are always made fast and correctly, most of the bad reviews have clearly just never worked customer service or understand how workplaces work. Like sorry but calling corporate on teenage minimum wage workers won’t help anybody.
… morekalyn graybeal
staff here are very sweet and my drink is always ready when i get there after placing for mobile pickup 🙂 i come almost everyday and never have any issues with my beverage quality. thank you guys for always providing me with my morning dunkalatte!
… moreHoney HanneBear
If I could give negative stars I completely would. Today, January 23, 2026 went through the drive thru at 12:26 pm ordered a Large Coca Mocha. When I got to the window I paid exact cash, $6.62, the employee didn’t give me a receipt, I wasn’t really worried about it at the time because I was on my lunch break. Get back to the office and it’s the wrong drink, go figure. I go back up to the store of course with no receipt because she didn’t give me one to let her know she gave me the wrong drink, she gave me a Iced Cloud Latte with 4 pumps of chocolate caramel and chocolate cold foam, So not anywhere near what I ordered. When I told her this wasn’t what i ordered, she stated yes it was and I said this is not a Large Coca Mocha I’ve ever had and then she proceeds to get an attitude with me and tells me that’s not what she said. She said its a Iced Chocolate cloud latte which is what you ordered, she then asks me for a receipt that she knows she didn’t give me and then says she cant do anything without a receipt. I then ask for their corporate number she states they do not have one, then I ask for the store number as well as her name and she states its policy they don’t have to give that information out. She says they are owned by a franchisee, when asked who it is she states they don’t have to provide that either! Then what do you have to provide?! This is bare minimum customer service. Mind you, I was extremely respectful and not saying what i wanted to, I told her I didn’t understand why she was making this so difficult and she says she’s not and she doesn’t have an attitude. Well then what do you call it? I had to jump through hoops to get the address to that Dunkin by going next door to the gas station right beside this Dunkin to get their address so I can be certain of the one I went to then waiting on a customer service agent from the 1800 number that the woman states she didn’t have to give out or don’t have, I had to wait for her to give me the store number which is 363001. Just in case any of y’all need it for future experiences. I would give her name but she states she doesn’t have to give it. All in all if I were future customers in Hickory NC I WOULD NOT visit this Dunkin 1935-1949 Startown Rd Hickory NC 28602, go to the one of Springs Rd…the customer service and the drinks there are so much better anyways. I was just closer to this one today, but my mistake. NEVER AGAIN!!! If the franchisee reads this maybe you should replace the staff there, they are not friendly or competent by any means!
… moreMichaelene Sechrist
I’ve been to this Dunkin 4 times. 4/4 times my order has been incorrect. Continued going due to location/proximity to work. Today, I placed a mobile order as pictured below. Male at the window mumbled my order confirming the type of donuts I ordered. Could hardly hear him. Informed him I did NOT want Boston cream to make sure it was Cream Delight as the Boston grosses me out. Ordered 2 of them as seen on my receipt. He confirmed the Cream Delight verbally. I said yes. Got home, wouldn’t you know, I had 1, not 2, Boston Creams, 0 Cream Delights, 2 Vanilla frosted with sprinkles (I ordered 1) and thankfully all 3 Sour Creams. Yes I know it’s just a donut but come on it’s literally counting skills and using your eyeballs to confirm a simple order. 2 stars because for the first time they got my coffee order correct and it didn’t taste like Diabetes Delight.
… moreallison kerley
Cant make a drink right, cant give you a receipt so you can actually dispute it!!! Then won’t provide any information for the franchise owner, almost thought you had us! They have nasty attitudes which matches the drink quality at this location. Try showering, smiling, and giving receipts and you wont have to worry about being fired over a “replacement drink”, by the reviews I wouldn’t bank on Dunkin for your long term career! & yes it was the big crusty white lady, with tattoos and glasses! Who made my order then told me she couldn’t fix it without the imaginary receipt she DIDNT GIVE ME LOL!!! LAWD
… moreEric Peltonen
15 MInutes in the drive thru, for a sandwich and coffee. Was given a hassle when we insturcted that our food was ready and next to the window. Asked for money back and they wouldnt give it. Took a bite of the sandwich, not toasted and the meat was rotten. Will be escalating to Dunkin Corporate
… moreKimberly Stephens
The service has gone down hill! Was waiting at the window while my drink was like this. I spent 6 bucks on a matcha that wasn’t even made correctly. I could hardly taste the matcha.
… moreRyan Mahoney
The service and staff of this place is absolutely abhorrent! Never in my years have I been to a Dunkin worse than this.. I go in today and ask for a medium drink, but was rung up a large! I let this be known to the worker who just says “well it’s rung up as a large” okay? Fix it! The staff here are terrible, and after all of that the drink tasted like dishwater! Everyone, do yourself a favor and NEVER go to this store. Go to Starbucks instead, at least there they don’t treat you like the scum of the earth. If I could give ZERO stars I would. -100/10 NEVER COME HERE!
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