Aprie Amour
I came to this location after work to get a meal deal for me and my child once we receive the meals, the burgers and bread was hard. The fries were undone. It was very disappointing. We cannot finish our meals because the food was made terribly. I’m not sure if they toasted our bread or if the bread was old, but it was very mediocre.
… moreJoe
This might have been the worst McDonald’s I have ever visited. Both restrooms were worse than a 1970s gas station. We decided if the public areas were that bad what does the food prep look like and we passed on food.
… moreVivian Mercer (Butterfly)
When I walked in the place, there was no one in line. The cashier acknowledged me and didn’t say a thing, hold on, I’ll be with you in a moment, or nothing. She was paying attention to a meeting (I assume with a supervisor) and completely ignored me. I went to the kiosk machine to order, but I needed assistance bcuz I don’t know how to navigate through the screens. After pushing the button for assistance, I finally got it and was able to order my food. Common courtesy and etticasy are very important when dealing with the public – especially when making money!
… moreCrystal
If I could give 0 starts I would .Terrible McDonald’s went through the drive through and ordered 3 meals come to find out I guess the man taking the order only heard 2 out of 3 meals of my order I get to the window I’m telling the Spanish girl at the window I ordered 3 meals realized he only charged me for 2 and never took the last order I asked if I could just pay for it at the window she told me no I’ve told her I’ve gone to plenty other McDonald’s and they’ve accommodated me she went to get the manager he told me I either had to come in or get back in the drive through line like why do I have to do all that because YOUR employee wasn’t listening will never come to this location again
… morePindxng
i went to buy a Quarter Pounder, and the onions seem expired and when i tasted it, it was awful, when i came back to ask for a manager to give me a refund, he was disrespectful and absolutely disgusting and giving me an excuse that he couldn’t refund me for the expired food, and he walked away.
… moreJorge Santana
Terrible customer service from counter girl. Hispanic and has difficulty understanding orders. When you attempt to correct her she acts like she doesn’t understand and then catched attitude.
Very frustrating. Simple service doesn’t deserve so much difficulty. Complete chaos at the counter. Never again!
… moreJamal
Wish I could give a 0 star review. Ordered a chicken big Mac with a large drink. HALF the cup is ICE and the burger had NO SAUCE AT ALL and you can’t even CALL the store with the number they have posted. It’s pathetic, how do you forget to put big Mac sauce on a big Mac?
… moreLynda Burns
Stopped by after work to grab a quick burger and nuggets just to get home and there was a dead bug wrapped up with my burger… I go through the drive thru occasionally because of the convenience of where this location is but I will no longer be visiting this McDonald’s.
… moreJane
Bought items through the drive-thru. They sold me burnt egg McMuffins.
… moreTay L
This is by far the worst McDonald’s in DC. The customer service here is terrible. The manager Karla, by no means should be a manager. I purchased a fish sandwich from this location and once I got onto the highway I realize my fish was not done and it was soaked in grease. So because I don’t live in the area I held the fish sandwich and receipt in my car to return the next time I’m in that area, which happened to be two days later. When I return to the location I had explained to the manager that I purchased a fish sandwich from there two days prior and that it was not done and soaked in grease , Miss Karla had explained to me that there was nothing that she can do about it because it was after 24 hours. As if I was going to get off the highway and come back! She did not even have the audacity to offer me a $5 gift card for my trouble and the inconvenience that it caused me. Now keep in mind my fish sandwich cost me $7 easily. I tell you, some people just should not have certain titles.
… more