3.9 – 2,568 reviews • Hamburger restaurant
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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.
Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–12 AM |
Menu Photos
Order and Reservations
Order: Order online
steaknshake.com
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Reviews
Michele Serkez
We absolutely devoured our meals! The burgers are delicious and the buns hold up to the burgers! Fries are golden and crispy! Soooo good! The icing on the cake, haha, our shakes! Nutella and Cotton Candy were our flavor choices and they were the bomb! We took them home and had them in the evening. In fact the shakes were so delicious I went back the next afternoon and bought two more—same flavors! I dig their straws too! This restaurant deserves all the attention and come hungry, they won’t disappoint! The staff are so friendly, we really felt super comfortable eating there. The Manager greets with a super kind smile! Can’t wait to go back!!!
YUMMY!
… moreKatie Cates
My wife is handicapped and went to the big stall to use the bathroom and she FELL OFF THE FING TOILET! THIS IS ABSOLUTE BS. She asked to speak to the manager about the problem and no one took it very seriously and no manager came out. This is the worst steak n shake we’ve ever been to. Will never be back. Everyone be safe at this place.
… moreMartin Huddleston
Stopped by this location for lunch. Wasn’t busy, which is a plus for me. Food came out in a reasonable time and was hot and fresh right off the grill/fryer. Actually had to give it a minute to cool off before devouring. I went with the double steak burger and the largest order of beef tallow fries they had. More than satisfied
… moreBrandy Howard
We stopped by for a late lunch. I’m not a fan for the way you have to order but I understand it. While we were eating an older gentleman n 2 ladies came into eat. They did not understand how to order, the first worker tried to explain but did not do that well of a job. As they were still trying to figure out how to order a worker from the back came out to take an order outside. When he came in he told them to have a seat and he would take care of them. They told him they were ready to order, he took their order and told them he would bring it out to them. The gentleman went to fix their drinks but without having an order number to scan the machine wouldn’t work. The worker that took their order brought their drinks out to them with their meal. Now this worker did not have to help these people at all but he did out of the goodness of his heart. They paid their bill and left the worker a very nice tip. I hope he sees how much he blessed those people today.
… moretennesseeterry28
Love this place. Friendly service and great food! Best milkshakes around!
… moreBenjamin Dodson
I just started coming to this location on a whim. Hadn’t been to the Steak ‘n Shake in close to 2 decades! But boy am I glad I came! The service is always friendly! Everything is cooked to order, not sitting in a warming tray… because of that, it might take a couple of minutes, so just sit back and relax!! You’ll feel right at home at the home of the steakburger!! •eat more beef tallow•
… moreMano Martinez
10/10 service
Got my food nice and hot
Nothing to be upset or bring up.
In and out in the drive thru and the service was honestly some of the best service I’ve ever had. And fast as well.
And the burger was on point. And when I ordered a large I didn’t know the serving was as big as they are. Honestly solid burger spot
… moreOver It
Lettuce on my burger had started to go. Guess it’s my fault though for ordering lettuce. Had to pick off the black mushy bits. If I wanted to do that, I’d eat from my own fridge, not a restaurant who should be on top of their produce.
After finishing our meal we went to wash our hands. As a female I found both sinks in the women’s were completely broken, towel dispenser either empty or broken. Thankfully my husband escorted me to the men’s where he informed me one sink was broken but one worked. Hopefully the female employees have a sink at the back of the line where they’re washing their hands but that’s still gross.
Place doesn’t seem to have been mopped (or perhaps just not mopped well) in weeks, and the bathroom was the worst of it.
Also super minor and totally their prerogative but they told me it wasn’t possible to make a specialty shake with chocolate ice cream, I’m not sure if Tennessee is just different but in Kentucky and Indiana they have no problem accommodating this.
… moreJames Hunley
I knew something was off when I was the only person in the drive-through and they handed me my burger and fries out of the window as soon as I pulled up. The burger was obviously cooked our previous and was crispy. The milkshake is the only reason that they got the second star. $15 for what should’ve been six dollars.
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