L Ali
The good ! Once we were finally greeted which took about 20 minutes our server was kind and attentive.
The bad! Took over 20 minutes for anyone to help us. I got up to get help. We sat ourselves as we were told to do.
The ugly ! Garbage on the floor and tables extremely dirty.
Overall food was good.
I would try again.
… moreMaria Gil-Castillo
OMG – this place is amazing!!! The food is definitely big enough to share but ohhh so tasty. The specialty milkshake was Aaaamazing! The strawberry pancakes were so yummy I could not finish the entire plate. Definitely will be back soon.
… moreWe Eat and Drink
Probably the best Pancake experience I’ve ever had. No wonder why this place has stood the test of time, almost 60 years and still using the exact same recipe for pancakes that put this place on the pancake map. Service was fast and friendly, young staff and good vibe in the place. Will definitely return and recommend. So many amazing Pancake options to choose from.
… moreJane C
The menu reads like a dissertation! Our party had to repeatedly ask our server (who was incredibly patient with us – thank you, Chastity!) for more time as we pored over the many, many tasty options listed on each laminated page. The restaurant might be named after its pancakes, but its offerings are closer to a diner-like variety, including some pasta, sandwich, and protein-centric options that would be fine for a lunch or dinner meal.
On a Friday morning, service was quick and attentive. I couldn’t believe how quickly our plates were delivered to our table, especially considering the size of the restaurant and the surprisingly large serving sizes. To wit, none of us were able to finish our whole orders. Customizations were readily made and carried out to a tee. One of us wanted to switch out one ingredient for another in an omelette, another preferred the dish without onions, and we all got what we wanted. Things were pretty mellow when I visited, but I’ve heard this restaurant gets absolutely packed on the weekends.
The food itself was…fine. Nothing blew us away, but aside from some slightly over-salted potatoes, everything was decently cooked. That said, we watched with gaping mouths at some of the more dessert-like options that passed by us to other tables. There were cotton-candy structures that looked like unicorns, pancake towers carrying clouds of whipped cream, and milkshakes that gave me a sugar high just looking at it. So while our own meals might have been on the boring side, I’m sure those who are daring enough (and with more forgiving metabolisms than I) might rave about their meals here.
There’s a small parking lot right by the restaurant, and an even larger one when you pull further into the lot.
… moreKay Mac
My first time visiting this popular spot. We got there at 10:30am on a Sunday and was seated quickly and serviced quickly as well. The waitress we had was very nice and attentive. The staff sang HBD to my son. We enjoyed the food and ourselves.
… moreNichole Vaiknoras
I have been here a few times, I even brought some friends in from out of town because the food and atmosphere is amazing. Every server we’ve had has been great. Highly recommend.
… moreShanna Manuel
I was here about two months ago for the 1st time ever with my daughter and it was great! Sadly on Friday January 16th around 3:00 pm I stopped in here for a French onion soup and what a disaster! None of the servers were paying attention because a food reviewer was snapping pics left and right, soup came after a little translation spell (my servers English was limited, short little Hispanic lady, Young guy with lots of curly dark hair had to translate) back to the soup, cheese was NOT MELTED as you can CLEARLY see in the pic below (5 layers of different sliced cheese )I bit down on a piece of, had to be week old bread and broke my front tooth!I showed both servers AND busboy, the manager felt it and was shocked at how hard it was. I had recently had my teeth fixed because of damage from chemotherapy and low and behold THE FRONT ONE FELL OFF! I actually told the server it felt lose and that this was just RIDICULOUS. Manager gave me her number told me to text a Pic right after incident exactly 3:45 and someone would reach out! Well, $1,000 repair and 5 weeks later, no phone call, no apology NOTHING! Thank God for photogenic memory, pictures and YELP REVIEWS! I will get this reimbursement one way or another! Restaurants really should stop trying to cut corners!
… moreDestiny Charm
The Pancake Factory! it’s basically a playground for your taste buds. The menu is wild, packed with all your guilty-pleasure favorites and pancakes in every shape, size, and flavor you can dream up. Plus, they’ve got a full-on coffee bar and everything from breakfast to dinner, so you can roll in anytime and leave very happy. Upon arrival there’s usually a wait but that’s okay seating moves quickly & Service is always on point!
… moreAngela DAndrea
My husband and I went here today for the first time. I cannot say enough good things! The food was delicious and huge portions. Our server was absolutely delightful! We will be back!
… moreAna Maria Gulden
Everything was excellent! The food was delicious, the portions were generous, and the service was friendly and attentive. The atmosphere is fun and welcoming — definitely a place I’d recommend and look forward to visiting again and again…its our 10 times in 5 years!!
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