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Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy burgers, sandwiches, melts, and a variety of breakfast options. The menu also features handcrafted sundaes, rich milkshakes, and classic ice cream flavors that have delighted generations. Whether stopping in for a meal or a sweet treat, Friendly’s provides a nostalgic dining experience perfect for families, friends, and ice cream lovers of all ages.
Informal chain serving signature ice cream treats alongside American classics like burgers & melts.
Address and Contact Information
Address: 3873 NY-31, Liverpool, NY 13090
Phone: (315) 546-0217
Website: https://locations.friendlysrestaurants.com/ll/US/NY/Liverpool/3873-state-route-31-suite-100/
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Ice Cream and Restaurant in Liverpool, 13090 – Friendly’s Locations
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Friendly’s Locations in Liverpool, New York
Visit your local Liverpool, NY Friendly’s location for ice cream, entrees, burgers and salads.
Menu | Breakfast, Dinner, Ice Cream & More – Friendly’s
Explore Friendly’s breakfast, lunch and dinner menu. Choose from ice cream, burgers, sandwiches, appetizers and more at Friendly’s today!
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Reviews
Lucy Peloquin
Had a lovely time at Friendly’s!! My server Ashley was wonderful!! Incredible service and delicious food!! The sundae pictured is the strawberry shortcake sundae soooo yummy!!
… moreLanden Zornow
I had an incredible experience at Friendly’s! The work environment they’ve created is really warm and welcoming, and the food was absolutely delicious. Every bite was fresh, and you can really tell the staff take pride in what they do. I also have to give a special mention to the manager on duty—they were fantastic, keeping everything running smoothly and making sure everyone felt at home. I can’t wait to go back!
… moreElissa Valenti
Dined at this Friendly’s on 1/31/26. If you’re in the mood for eating indoors whilst wearing long underwear and your winter jacket in order to stay warm, this is your place! The thermostat near the restrooms indicated that the heat was set at 61 degrees. I think it might be broken because 61 degrees seemed a generous overstatement of temperature.
The quality of the food can be described as mediocre at best. The buffalo chicken wrap was light on chicken and flavor. It was wrapped in a sad dry tortilla that might better have been used as insulation as it had the same texture. The French fries looked and tasted like they’d been in the fryer too long. Golden and crispy they were not.
The ice cream. You’d think they would at least nail this part of the meal. The scarcity of requested toppings on the make your own sundae left me wondering if there’s a national shortage of Reese’s Pieces.
Positives: The wait staff was attentive and accommodating. Also, we all enjoyed the bendy straws that were provided.
… moreThe quality of the food can be described as mediocre at best. The buffalo chicken wrap was light on chicken and flavor. It was wrapped in a sad dry tortilla that might better have been used as insulation as it had the same texture. The French fries looked and tasted like they’d been in the fryer too long. Golden and crispy they were not.
The ice cream. You’d think they would at least nail this part of the meal. The scarcity of requested toppings on the make your own sundae left me wondering if there’s a national shortage of Reese’s Pieces.
Positives: The wait staff was attentive and accommodating. Also, we all enjoyed the bendy straws that were provided.
Ashlea O’Bryant
Being from Central Ohio, my husband and I were ecstatic to discover a Friendlys on our recent trip to Syracuse, as they closed all of the locations in Ohio. Let me start off by saying that this particular Friendly’s location has one of THE best staffs of any restaurant we have ever visited. Kyung (who loves Cedar Point in Sandusky, OH), manager Shea (who is named after the Mets stadium) and Savanna were all extremely personable, funny, and attentive. The food was great but the service was even better. Next time we are in the Syracuse area, we will definitely be stopping back by. Do yourself a favor and go visit the best staff you could ask for at a restaurant.
… morematthew Fowler
If you are thinking of going here, do yourself a favor and break your leg instead so you can get some hospital food. It will be cheaper and better quality. Service is slow and when you finally get your “food” it is three steps down from McDonalds.
… moreAndrea Martin
Kyung did an amazing job. She was so sweet, patient and helped us save money. Plusnm the service was fast! I miss Friendly’s in my town of Rochester, NY. I drive 80 miles just to come eat here.
… moreAna I. Romero
My good friend who was born and raised in Syracuse had been insisting in taking me to Friendly’s, specially after I told her I had bought the Friendly’s ice cream from the grocery store and didn’t like it.
Definitely did not disappoint! Lovely service.
Regarding food, I gave a chance to the Dorito’s and it was good.
The ice cream was delicious! It was not compared at all to the one from the store.
… moreDefinitely did not disappoint! Lovely service.
Regarding food, I gave a chance to the Dorito’s and it was good.
The ice cream was delicious! It was not compared at all to the one from the store.
Ron Luchetti
My server Olivia was so friendly and attentive. Offered suggestions and was patient while we talked and slowly reviewed the menu. She makes the best hunka chunka sundae with peanut butter.
… moreSTC 18
Just got off a long 12 hour shift and didn’t feel like cooking. I ordered off the Friendly’s app before I left work and was going to pick it up on the way home. Didn’t wait too long but they stapled my bag closed which was weird. I am allergic to tomato and don’t care for lettuce on my sandwiches. I ordered no tomato no lettuce as can be seen on the receipt. Get home and to my disappointment there is not only lettuce which would have been easy to take off but tomato. My after work meal is ruined as tomatoes can cause some pretty bad reactions if I consume them. Went right in the trash. Too tired to drive 15 minutes back for a remake. Oh well… first world problems… whoever is doing the quality checks needs a retrain.
… moreJared Ray
Went there around 1:45 today (1/10), just me and my wife to get an appetizer and maybe a couple desserts. We were first in line at the podium for approx 10 minutes. Not a single acknowledgement from any of the employees. Very poor customer service. There were plenty of open tables. One customer stated on his way out to us “good luck, the service is horrible” We ended up walking out and going down the street to Texas roadhouse and were seated within 15 minutes with drinks infront of us.
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