Veronica Cortez
Waited about 15 minutes before the employee actually acknowledged me. I understand that DD orders take priority but and employee should acknowledge and at least say something to the new patrons entering the establishment. As for my sandwich… yes I like eating big sandwiches (floaters) but always the employees manage to close the Samson before cutting it in half so it’s easy to wrap up… the employee who made my sandwich did not do that.
… moreBrandon Warren
Ordered 2 sandwiches today for lunch. When my wife and I got home and started eating, she loudly crunched into something, with a sandwich where nothing should be crunching. She spit the bite out, and in 1 single bite I picked through, i found these 3 small, sharp, serrated pieces of plastic. This is completely absurd. That could’ve done major damage her digestive system, or anyone else’s for that matter. This is absurd and simply negligent.
… moreBrandon Derosier
Felicia was the most upbeat and positive employee I’ve ever been served by at any establishment. She made the long wait in line worth it. Greeting every person who walked through the door.
… moreStephanie Butler
Felicia makes this store! I visit a couple times a week and she is always so polite and pleasant. You can tell some days she is exhausted as she is often running the store alone, but she never let’s that effect the service she gives to the customer. She makes the sandwiches great and she handles this busy location like a rock star! She is the reason that I frequent this store specifically.
… moreTeresa Estrada
Really it should be Zero stars but I can’t go lower than 1. They never get my order right and if you want extra anything on your sandwich and you order online forget about it. Today I asked for extra lettuce and didn’t get any at all. I think I’m done ordering from this store because I can clearly see that the employees here are incompetent. This sandwich looks totally bare for almost $10
… moreDeepak
Had a quick stop in Killeen ,this is close to Fort Hood.
Service was very quick and have delivery options nearby in Killeen. Open until 10pm. Happy with food served. Have a nice dine-in here
… moreHFL D (Honey)
This is only my second time visiting this location, but it’s already become my favorite Subway so far. The veggies are always fresh, the store is clean, and the staff behind the counter are consistently polite, friendly, and efficient.
What really stands out is the customer service, genuinely some of the best I’ve experienced in a long time. And that’s saying something, coming from someone who spent years working at a AAA Three Diamond resort. It’s clear the team here takes pride in what they do, and it makes a big difference.
I’ll definitely keep coming back. Highly recommend this spot if you’re in the area and want a solid, pleasant experience.
… morePaul Weidman
Waiting for a door dash. Employee chose to help a customer that entered the store after I did. Waited 6 minutes past pickup time and got here 5 minutes before the pickup.
… moreRobert Johnson
The guy that was in there was more worried about being on the phone then to make my Order that I ordered online when I got there to pick up my order he hasn’t even done it and I had to wait for 20 minutes past pick up time to get it and he moved so slow and when we left two other customers had to wait for there orders to be made so he needs help or get off the phone
… morePaul simpson
Hey man, Chris is putting in the work by himself and is killing it! Thank you chris for your work.
… more