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Took an hour and 45 min to get an online order that I made because I’m sick. Absolutely ridiculous. If you’re going to take that long, don’t make the sandwich right away because it gets WARM. Should out to the delivery driver who took a swig of my drink, the lid was barely on and it was 75% full of a LARGE cup. I’m a minute drive and it took them a half hour to find the place after I left a tip. Ridiculous. Chips were stale, I had a warm sandwich and drink wasn’t even full. Y’all suck
… moreJonny Juarez
Good sandwich, everything else was not. Lobby had music playing, but when we sat down it was turned off. Felt like they wanted us to leave, soda from soda machine tasted off, decided to swap the sauce on my sandwich when i ordered, then sat and had an employee openly and loudly complain about subbing the sauce on the sandwich.
Go to drivethrough if going here.
… moreJaxon Stangler
Honestly couldn’t be more upset, placed and order at 10:50 and restaurant says it’s open till 1. Drove 15 minutes to pick up food and as I got there they said “we close at 11 so we voided your food” I work in restaurants and understand this kind of situation but this is ridiculous.
… moreDajsha Crowder
I am a patient in the cancer center and all I wanted was a sub and something sweet. I forgot to change my address on the door dash app so I had to cancel my order and was not able to get a refund! I when through all different types of obstacles to get my food but when it FINALLY arrived I realized the store had gifted me an extra cookie and $10 gift card to the store . Whenever I am down or sick this is ALWAYS my go to store and now because of this it will be my FOREVER store!
… morePaul Chmielewski
I bring a buy 2 sub coupon get 1 free coupon from the recipt roll from cub foods the employees plays dumb with me won’t take or look coupon and gives me 15% off discount so they screw me out of 5.00 and guy says I don’t know how ring it in Ryan the general manager takes no accountability
… moreC Paldano
I would not recommend ordering a large group order from Jimmy John’s. We ordered almost twenty sandwiches for our university group, but they screwed up most of the sandwiches and hardly added any vegetables (except for some sad looking tomatoes). The quality was extremely disappointing!! Based on this experience, I do not plan to order sandwiches from Jimmy John’s again.
… moreA. Frey
Won’t refund missing food delivered by an Uber driver on an online order. There’s no indication beforehand that ordering delivery on Jimmy John’s website will lead to an Uber delivery; after placing an order you’ll receive a text that the store has set up an Uber delivery for you. I understand they don’t have drivers staffed at the moment.
I only received half of a giant sandwich, it was missing ingredients, and when I called the store and spoke with a manager about this, they were confused why I was calling and didn’t know what they could do.
A 1/2 a sub isn’t worth almost $30, that was supposed to be two meals.
On a positive note, they sent plenty of napkins; probably enough for a Giant.
P.S. Jimmy John’s, I’ve already filled out the feedback form.
… moreVoidism
I put in the note that I was sick and needed no contact delivery and for the name of who was ordering I put ‘You got this (help I’m sad)’.
With covid and so much going on and the world falling apart… Jimmy John’s always has your back.
I always order from this Jimmy John’s, they have always been kind and understanding. This made my day so much better that I cried happy tears for the first time in years. Thank you Jimmy John’s.
… moreKrislyn Virnig
The food and service here and holly oak are awful. I tried the new one in st.peter and the service was fantastic and they served fresh food! The holly oak locations veggies are always sour and rarely have fresh bread.
… moreBambi Sarah
Good evening all,
I am sorry to write such a negative review. I have been looking forward all week to have a Jimmy John’s. Recently, it has been hard for me to eat out. What I would advise; do not go here; it is a college location and therefore this location hires people that do not give a…
When I told them my order, they blurted, “no unwhiches.” No offer of substitute or even eye contact. Very poor. We were not greeted when we walked in and there was no clear indication where to order. Skip!
… more