Lacey Urdiales
Received coupons in the mail decided to give them a try. Got the $20.99 deal 10 piece chicken two large sides and five biscuits. I ordered my food. I received my order and I was home within 13 minutes. Amazing service food was great shout out to them.
… moreLauren D
Customer service is terrible at this location. Went inside to order and noticed the mac and cheese was old and dry. Nicely asked the girl there if I could have some fresh mac and cheese. She replied, “No, this is how it comes. I am not going to switch it.” Wow. I should have left at that point, but I didn’t. Regreted it even more when I took the mac and cheese out of the container when I got home. The chicken was decent, but I will not be going back again after this experience.
… moreDavid Wolf
I have a bone to pick with both Popeye’s in Akron. I don’t know if the issue is staffing or management, but they both feel like fly-by-night operations. I love Popeye’s chicken, but whenever I take a risk and go here, I am prepared to have my order cancelled. First, the only way to order is thru the app. Oh, they have a drive thru with a speaker, but good luck understanding anything they say. And vice versa. The easiest thing to do is place the order on the app and brace yourself. There’s a good chance the order will be canceled. Someone on first shift didn’t get any chicken out of the freezer, so there’s no sandwiches. Someone didn’t make enough sides, so pick another one, until of course, they run out of all the sides. Sometimes, they tell you to come in from the drive thru. Other times, you walk up to the door only to be motioned to the drive thru.
Again, I love Popeye’s chicken. And these locations could do So. Much. Better.
… moreRenita Moore
This store deserves ZERO stars . I just again tried to go through the drive thru to order a 3 piece meal and as soon as I pull up to the intercom they tell me to come inside the store . I just got off work and maybe I don’t feel like getting out the car that’s why there are drive through windows. This place really needs to shut down for good cause apparently the staff does not want to work and I’m tired of the POOR SERVICE. I wish they could have a secret shopper come from upper management come through and see just what their doing
… moreDasher
Workers are so rude. Waited so long in an empty drive through late at night when the dining room was closed to pick up two DoorDash deliveries. Once I finally got to the window they handed me one and said to cancel the other delivery with no context/ reason to me while being EXTREMELY rude- as if I’m not also just trying to do my job. Genuinely don’t go here they don’t know how to do simple tasks.
… moreCarrie
I went there for a job interview, and the person that greeted me was no greeting at all! She yelled next!!! Then when I got up to the counter, she said the person I was looking for doesn’t work there….and that they were NOT hiring. She made that very clear. Also, the color of someone’s skin should not matter!! But the employees implied that I was not welcome in their establishment, and yelled something as I walked out! This place needs some serious attention and better people working for them!! ALL BAD! DO NOT EAT HERE! If I could remove that star I definitely would!!
… moreMaroon Ghost
ABSOLUTELY WORST SERVICE I HAVE EVER HAD COMPLETE TRASH. I got sent through the drive thru 3 times just to never get my order and wasted 45 mins of my life I will NEVER be back to this Popeyes
… moreFarva Lott
I just went thru the drive thru- this afternoon the man and woman working the window were awesome! They were so pleasant and kind! Food was on point also! They deserve raises!!! I hope they have a Merry Christmas if they celebrate it!
… moreITZNYBAGZ TV
Man. When I say this location have the suckiest attitudes. Me and my family tried to order the 12 piece bundle spicy and the manager told us they were out of wings. We ask could we substitute for different pieces and he said “NO you’ll have to get something else with a nasty attitude . Their butt cracks be out on the railing while smoking cigarettes and it’s either u get old chicken or no chicken. Wouldn’t recommend I think they should close this location because clearly everyone hates their job smh.
… moreChloe Williamson
Gave my boyfriend a COMPLETELY different order, and it was pink. The only thing they didn’t screw up was the drink. Come on guys.
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