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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 2441 W Cheltenham Ave, Philadelphia, PA 19095
Phone: (267) 766-3224
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
22 Wendy’s Locations in Philadelphia, Pennsylvania
6001 N. Broad St. Philadelphia , PA 19141. US. Main Number. (215) 276-8550(215) 276-8550. Get Directions · Visit Store Page …
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Reviews
Zendora Armstrong
This Wendy’s reminded me exactly why I don’t eat at Wendy’s. I ordered an Asiago Club sandwich only and a bottle of water. Somehow, I was charged for the full combo anyway.
When I pulled up to the window, they handed me the wrong food. I gave it back, then received my order—with fries in the bag. I told them to remove the fries because that’s not what I ordered. The young girl gave me attitude and said something under her breath to who I assume was the manager—the same person who gave me the wrong food in the first place.
I told him I was charged for the combo and was owed money back. He insisted it was because I “asked for the combo,” which I did not—hence why I asked for the fries to be removed. He then said he’d have to do a full refund and asked if there was anything else he could offer. I said, “A bottle of water.”
I pulled off, checked my food, and this is what I received (see photo). The Asiago Club is supposed to come with a crispy chicken patty, fresh lettuce, bacon, tomato, and mayo. Instead, I got wilted lettuce, a soggy patty, and a slice of tomato.
Bottom line: I was overcharged and served low-quality food. Save your money and move on.
… moreWhen I pulled up to the window, they handed me the wrong food. I gave it back, then received my order—with fries in the bag. I told them to remove the fries because that’s not what I ordered. The young girl gave me attitude and said something under her breath to who I assume was the manager—the same person who gave me the wrong food in the first place.
I told him I was charged for the combo and was owed money back. He insisted it was because I “asked for the combo,” which I did not—hence why I asked for the fries to be removed. He then said he’d have to do a full refund and asked if there was anything else he could offer. I said, “A bottle of water.”
I pulled off, checked my food, and this is what I received (see photo). The Asiago Club is supposed to come with a crispy chicken patty, fresh lettuce, bacon, tomato, and mayo. Instead, I got wilted lettuce, a soggy patty, and a slice of tomato.
Bottom line: I was overcharged and served low-quality food. Save your money and move on.
Lexie Noel
Picked up a Mobile order. Soda fountain wasn’t working, asked employee if there was a non Diet Coke option. I get home and realized all soda’s are diet when I literally said no. They taste horrible. I call and someone hands the phone to another employee…simply doesn’t care. Poor customer service, wouldn’t go here again because clearly y’all are too incompetent to give people the correct soda they paid for.
… moreRoxanne Savage
with new snickerdoodle frosty employees are not reading the stuff that tells you if it’s the cookie fusion or not and keep handing out whatever they want especially to delivery drivers! every time i get it delivered it either comes without the cookies and when i pay extra for extra cookie toppings they give very little?! a few days ago i corrected a worker on that and she didn’t even notice, yall gotta do something about that cause its very irritating .
Picture for example, I literally ordered a vanilla snickerdoodle frosty fusion with extra cookies and instead got chocolate with NO cookies…HOW?!
… morePicture for example, I literally ordered a vanilla snickerdoodle frosty fusion with extra cookies and instead got chocolate with NO cookies…HOW?!
Jack Richards
Giving one star because I can’t give negative 5 (-5). This is the worst Wendy’s I have ever experienced. Rude to everyone. Messes up every order every time. AVOID AT ALL COSTS. Do NOT waste your money. Do NOT waste your time. Absolutely deplorable staff.
… morelola parker
i ordered a large fry a baconator fry and a 6 pc nugget and i open my bag i didn’t receive my large fry they gave me cheese fries which i did not order i go back to the window the lady was basically agruing stating its the same thing like idc if its what you think is equivalent i want what i paid for honorable mention im lactose intolerant and the baconator fries were not for me so of course i dont want the unnecessary item you gave me. The lady gives me like not even halfway full thing of regular fries just because she gotta do extra work for her mistake. Do better
… moreDenzel Buie
Stopped by at 12:00 PM and was the only car in the drive-thru. Even with no line, the wait time was much longer than it should’ve been. Speed and efficiency are expected with drive-thru service, and that just wasn’t the case today. Did all that waiting just for cold food. SMH
… moreWill Valiante
What you would expect from a Wendy’s run efficiently in an area with high demand. The people here work hard and they are the ones that need the most support. No problems with this individual location as I will continue to patronize this restaurant, but they need more support to deliver the higher-end results.
… morerye russo
it was really busy and there was a lady named carla here being really rude to the workers. she was wearing uggs w no socks and had a bad bleach job. we stand in solidarity w the workers of this wendys.
… moreMarie
Drive thru line was long so we went inside, that was a long wait to get the food as well. One drink machine was working(as I had already guessed) and was out of half the drinks. Also the screens that should display the menu weren’t working( as I had already guessed again) so I already had the menu up on the app. We took the food to go and it was good and everything was hot and the order was correct.
… moreDoneisha McMillian
One of the female window workers or loc head tried swiping my card and I know it was this location because that card was brand new just opened and this was the first place I used my physical card. Be careful using your card here loves.
… more