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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Katessa Simmons
This place is a nightmare. The only thing nice to say about it is that most of the people are pretty nice. Came in for TWO plain cheeseburgers and I’ve waited 25 minutes. I wish I was exaggerating. They told me it wasn’t up yet but I’m watching numerous people get orders who came in after me. Then they come out looking like this. If it was just once then fine. I get it mistakes happen but it is something with this place every time I come in
… moreJohn Raven
Went through the drive thru, was asked to pull forward to a spot while fries were being prepare which was fine. After 20 minutes and seeing multiple cars that came after us receive their food I asked where’s ours was. They asked for our order and had to remake the entire order. I wasn’t upset things happen but we did not get one apology for the mistake, the worker simply handed us the food and walked away without a word.
… moreKim
Placed a breakfast order for a coworkers birthday and didn’t receive the entire order. Called McDonald’s and was told we could come pick it up! Obviously we would have done that in the first place if it was an option. How about being smart enough to check the orders BEFORE you hand them out AND attempt to make it right with the customer. Manager on the phone was COMPLETELY RUDE. Won’t be back. Too many other options.
… moreAfrica Wallace
i placed a mobile order. i arrived there was a line. the time i get to the speaker box i have to wait an additional 5 more minutes.
As i finally got to the window to retrieve my order, i inquired about a courtesy drink for waiting so long. the young lady quickly said no. As i pressed the issue, she then comes back a minute later with a snarky comment. what do you want??
i work in the area, so i frequent this location often. very unhappy with todays service
… moreAs i finally got to the window to retrieve my order, i inquired about a courtesy drink for waiting so long. the young lady quickly said no. As i pressed the issue, she then comes back a minute later with a snarky comment. what do you want??
i work in the area, so i frequent this location often. very unhappy with todays service
Christina Humphreys
If I could give it a zero star I would it’s bad enough they don’t open on time daily due to employee shortage but they also are not giving out game pieces to monopoly game it’s Oct 23 and this game goes way into Nov. The large drinks don’t have the game piece when asked why they tell you we didn’t get any sent in I said u don’t have your own game pieces that you advertise she said our corporate office told us to say that … what !!! Are you serious this game has already been apart of a huge scam years ago and now I see why I’m sorry but some people only buy certain items like large drinks for the game piece there is no posting stating they are out of game pieces they Judy allow u to buy and hope your ok with what corpate told them to say… despicable business so if your looking for great service or game pieces pass this one up st this point pass them all up if that ones corporate told them to tell their costumers that then I would imagine the others local are under the same corporate. The response below from McDonald’s is a joke their idea of looking into this further was emailing me a long descripted step by step on how to play the game ans use the app which I obviously already know how to play and us3 the app.. lol what a complete joke if I could post the email with this I would ..
… moreMitchell King
This McDonald’s is probably the worst in the entire Northern KY area. The drive thru is the worst operated thing I’ve ever seen in my entire life. Managers wanna act like you are inconveniencing them by telling them they screwed up your order. The poor girl that was working the register and trying to keep her sanity with people getting pissed off and making pissy comments to her face about the god awful customer service.
… moreJ L
Sat in the driveway thru for 16 minutes before they started taking orders no one was ahead of the line
23 minutes for 3 cars to order and get the food most dysfunctional mcdonalds I’ve ever been thru
… more23 minutes for 3 cars to order and get the food most dysfunctional mcdonalds I’ve ever been thru
Ryan Flaugher
I normally only go here for breakfast between 5 and 6 during the week. The service is always top notch. The employees are super friendly and the food is out the window quickly.
… moreMary Danner
This place runs on Barb. She is easily one of the most hardest and kindest worker I have ever encountered. She always makes the food right, its always fresh and our breakfast is always amazing when she works. I genuinely believe that when Barb is working nothing could go wrong. She makes this location worth the travel and visit every time.
… moreKaitlyn Hall
Night shift manager had the shittiest attitude ever after having to sit for 45 mins and wait on my order called to speak to a manger and was hung up on by far the rudest and nastiest atmosphere I’ve been to.. She needs to be fired or step down if she doesn’t appreciate her job. Worst experience ever will not be returning to this specific location again!
… more