Noah Hanson
Once again, I asked for things removed from my items and it was completely ignored for each item. It’s funny, when I order DoorDash from this location, it’s made correctly, but rarely is my order made correctly when I actually order in person. With the exception being when I order at the kiosk inside. Which tells me that when ordering in the drive thru you guys start making the food before we can even say what we want to change. For the combo boxes, when the correct one is FINALLY selected by the order taker, they ask for the drink selection first. Then by the time you can say what you want to add/remove, half the combo has already been made. One time someone working even admitted as much when I ordered a grilled cheese burrito, they automatically put beef without asking if I wanted steak. I said I wanted steak and she goes “well he already made it.” EXCUSE ME, I haven’t paid for it yet. If y’all wanna rush and start making the order while we’re still ordering, fine. But then it’s on you to REMAKE THE ITEM if I want it made the right way. If I were dining in it would have to be done anyways. You just got lucky that it happened to be someone else going and ordering for the house. I’m sure this will fall on deaf ears but this store needs to cut the dead weight. There’s some really decent people working here but the garbage employees really bring the whole store down.
… moreDavid Jones
I’m so completely over taco bell!!! Every time I try to give it another chance they continue to disappoint. I went through the drive through and simply said that I needed a minute to check out the ever changing menu since I can’t expect consistency and instead of being met with patience I was rushed into all these “suggestions ” . I used to love taco bell and now I can’t even get someone to take my order at the counter i have to use some stupid app or tablet
… moreJackie Johnson
When ordering crunchy tacos we specifically asked nicely that they take care not to crush the tacos. That didn’t happen. The tacos were placed on the bottom of the bag and burritos were piled ontop of them. When we got home they were crushed and soggy. Had to place them on a plate and eat with a fork. We did not want a taco salad. Below is what we got. Absolutely unexceptable. The staff at this taco bell is the worst.
… moreBryan Parker
I’m over all fast food, period. But last night was god awful. First off, this location was out of nacho cheese sauce…..I don’t even know how that’s possible when there’s SO many items on the menu that literally come with nacho cheese. Still got charged full price though. I live just 2 miles from this location. My food was ice cold when I got home, nacho fries were still raw, tacos had BLACK lettuce inside of them, fiesta potatoes had sour cream and shredded cheese which isn’t even what I ordered. This has to be the absolute WORST Taco Bell i have ever been to in my life. I wish I could leave a review and leave zero stars, because that’s exactly what they deserve.
… moreAlexa Banks
I called five times to see if they received my order, but no one answered. It said my card was charged on their app, and then something went wrong. It took over an hour to get my funds back. I do not recommend this service.
… moreScott Duthie
I Ordered a #2 – 3 crunchy taco supreme. Get back to work and have 3 cold soft tacos that were leaking into the bag. No time to go back. I just paid 11 bucks for a Sprite and a bag of inedible garbage
… moreDestiny Ramirez
I ordered online and waiting around 10 minutes before I got to the building to give enough time. When I got there the service was very slow, even though there was no line in the drive thru or inside the building. Once I finally got home and went to open my food I came to the realization that they had forgot TWO of my crunch wrap supremes (no tomato) that were included in my order. I continued to call the store several times with no answer. I am very displeased with this experience and will not be going back once I get my crunch wraps.
… moreAngi W
This was my first time to this location and. I so wish I would have read the reviews first.
I ordered my favorite, the Mexican pizza. I didn’t think to look at it because I’ve never had issues before.
I get home and I see this! (See pic)
I took a small bit and it was so bad, no words can describe it. It was burnt, no cheese ugh it was so disappointing.
Needless to say i won’t be back. The kelso location is 100 times better!
… moreChris Schaeffer
One of the worst run Taco Bell’s I’ve ever seen. They will let you sit for 40 plus minutes while they cater to the drive through. Always understaffed, workers refuse to make eye contact with you to ask why you are in the lobby in the first place.
… moreLily
I rarely rate a place with one star… every time I decide I want Taco Bell I regret it. The worst quality issues I’ve ever seen. If you want a “crispy taco” that’s so soggy you can’t even pick it up or eat it then this is your place
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