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There’s a Burger King® restaurant near you at 7 E Garfield Blvd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Chicago, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Reviews
Romandell Vinson
This location is the general manager badly.
Customer service suck. Does slim girl with the long braids I actually watch her go outside twice come right back in the door and serve food no hand washing. Going to kill someone.
The only people that stops in this location is people in the neighborhood
… moreCustomer service suck. Does slim girl with the long braids I actually watch her go outside twice come right back in the door and serve food no hand washing. Going to kill someone.
The only people that stops in this location is people in the neighborhood
Ejai Phoenix
Skeleton crew however the place is pretty clean. Great drive-through, bathrooms and decent display of menus. The most important issue is the food was hot to order. Mika the manager worked the register. Decent customer service.
… moreJay “JT” Santana
Well, true to form, Burger King is definitely NOT the king of fast food (again). This restaurant is locate r in the Washington park area of Chicago. When we stove up it truly looked as if it was closed and had been for quite some time.
Realizing it was not closed a friend and I went through the drive through. Placed a simple order – two number one meals both large, both with Coke for the drink. Easy right? Clearly not easy for the staff at this BK location in Chicago!
When we pulled around to pay the amount requested by the cashier was $6.53 LESS than we’d been told by the person taking our order. When the difference was points out to the cashier, she got another person to come handle the situation and walked away without explaining to her what was going on. My friend explained. The new Erwin laughed and said the person taking the order had entered 22 number one meals, deleted 21 of them from the register, but correctly told back line crew she needed two meals, not just one. So the register the cashier was looking at had the total for a single meal as opposed to two of them.
After that was resolved, my friend handed the cashier a coupon he had. The cashier said they do not take coupons at the window and informed him if he wants to use it she’d cancel out the order and we could come inside to order. Lacking the time to dine in, he asked for the coupon back. The cashier said she could not find it. No offer to replace it. No further explanation given.
We got our meals and drinks, and pulled forward. Upon opening the bag we discovered that we had one whopper, three cheese burgers, onion rings, fries, and pepper poppers. Nothing close to what we’d ordered.
Lacking the time to go back through and re-order or get the mess we’d received corrected, I called the restaurant and explained the error. The person to whom I spoke identified herself as the on duty supervisor. She asked me, “sounds fishy to me. I mean, if your order was that messed up and you were that unhappy with it, I’d think you would have marched right on up in here and demanded satisfaction be served! I just find it had to believe we messed up that bad .”
Well, guess what?!? Ya did mess up THAT bad and your response to the matter, as a supervisor, was deplorable at best and bordered on outright disrespect!
What is going on with the customer experience and satisfaction in the fast food arena these days??!!?
… moreRealizing it was not closed a friend and I went through the drive through. Placed a simple order – two number one meals both large, both with Coke for the drink. Easy right? Clearly not easy for the staff at this BK location in Chicago!
When we pulled around to pay the amount requested by the cashier was $6.53 LESS than we’d been told by the person taking our order. When the difference was points out to the cashier, she got another person to come handle the situation and walked away without explaining to her what was going on. My friend explained. The new Erwin laughed and said the person taking the order had entered 22 number one meals, deleted 21 of them from the register, but correctly told back line crew she needed two meals, not just one. So the register the cashier was looking at had the total for a single meal as opposed to two of them.
After that was resolved, my friend handed the cashier a coupon he had. The cashier said they do not take coupons at the window and informed him if he wants to use it she’d cancel out the order and we could come inside to order. Lacking the time to dine in, he asked for the coupon back. The cashier said she could not find it. No offer to replace it. No further explanation given.
We got our meals and drinks, and pulled forward. Upon opening the bag we discovered that we had one whopper, three cheese burgers, onion rings, fries, and pepper poppers. Nothing close to what we’d ordered.
Lacking the time to go back through and re-order or get the mess we’d received corrected, I called the restaurant and explained the error. The person to whom I spoke identified herself as the on duty supervisor. She asked me, “sounds fishy to me. I mean, if your order was that messed up and you were that unhappy with it, I’d think you would have marched right on up in here and demanded satisfaction be served! I just find it had to believe we messed up that bad .”
Well, guess what?!? Ya did mess up THAT bad and your response to the matter, as a supervisor, was deplorable at best and bordered on outright disrespect!
What is going on with the customer experience and satisfaction in the fast food arena these days??!!?
Steven Ohren
This is a wonderful place to visit. The only reason it received one ding off the 5 star rating system is because they didn’t have any public bathrooms.
The food was delicious.
Stop on in.
… moreThe food was delicious.
Stop on in.
Kevin Soto
Ordered through the app, a texas double with no mayo, no onion, no tomatoes, no lettuce add onion rings, cut in half. I got a double with an insane amount of mayo, tons of pickles and lettuce and tomatoes. No onions tho, but also no jalapeño or bacon. Crazy that I used a $5 credit from a messed up order here to receive another messed up order. I just wanted to enjoy my lunch I bought with money I work hard for. Not angrily forcing down a nasty mayo sandwich because I’m hungry.
… moreT. Lanier
Typical fast food experience. There are a max of 2 people working so everything was going to be super slow, I had to camp in the drive-thru lane at an unused window until they called me to the actual window to pay and get my food because of “metrics”, and of course, my order was wrong. The cheese on the breakfast sandwiches is gross too. Probably should have just gone to McDonald’s.
… moreLonnie Foe
How is it 9 in the morning and the drive thru is the only thing that’s open not the inside and apparently only one worker been sitting in the drive thru for 20 minutes they should just shut the location down if they don’t want to open like a normal business
… moreOtis B.
Fresh fries, hot juicy chicken sandwich – 10/10 food quality! Polite, quick staff made this a great experience. Highly recommend this location for fresh, hot food and excellent service
… moreAshanti White
I asked for a ice coffee French vanilla with cold foam if they don’t got it shouldn’t put it or called all It was was just coffee & cream atleast could’ve added sugar
… moreAnicka
Manager extremely rude and unprofessional that’s probably why the keep getting shut down ♀️
… more