Georgiaboy
After a long day of work from 4:00 AM to 9:00 PM without even stopping for a meal, I was completely drained. My first thought was, where can I go to get a hearty meal fast?
I pulled into this Applebee’s, and to my surprise, there was no wait — which was right up my alley. I walked straight up to the bar and immediately ordered a beer. It was one of the coldest beers I’ve had in a looong time! That first sip instantly took the edge off and helped me shake off the exhaustion from the day.
Once I regrouped, I ordered the Bourbon Street Chicken & Broccoli. Everything came out really fast, so fast I didn’t even have time to snap a picture! The food was hot, flavorful, and exactly what I needed.
If you’re looking for a quick, hearty meal with minimal wait time and great service, this Applebee’s is definitely the spot.
… moreLaKeisha Moore
I placed an online order and when I received it, ranch had spilled all over the boxes and bag. I cleaned the boxes myself and went back in to ask them for more condiments since the bag was soggy. I’d ordered the mini cinnamon rolls. I didn’t want to wipe off the icing since the bag was awful. I’d also asked for the Carmel since I noticed it wasn’t in the bag as well. The lady working the door had a nasty attitude. Rolling her eyes and making loud comments in regards to me when she’d walked in the back to ask them for icing and caramel . As if somehow I’d made the mess myself when I grabbed the bag and walked a few steps to my car. Not to mention the cinnamon rolls are harder than southern cracklings. I ordered the trio and the put the wings in the same box with the quesadillas with so much sauce that I got slop for quesadillas. Spent 30 plus dollars for a hot mess. How the hell the food and the service a mess and the dining room is closed since they only taking online orders.
Update: I went back cause I was still hungry and aggravated. Didn’t want to waste $30. I was so glad an older gentleman with dreads helped me and fixed my order and I didn’t have to deal with the rude lady at the counter. She did bring out the order he corrected. Instead of handing it to me like she did the first time, she sat it on the shelf by the door and walked off. Smh. I never understood why the people with worst attitudes work in customer service environments. Why work there if you don’t like it.
… morePamela B
I really love Applebee’s, but the quality of service today was questionable. Upon arriving, I had to wait until another employee got up (I guess she was on break) to go in the back and get the hostess. After being seated, I ordered a frozen cocktail from the bar. By the time it got to me, it was literally water. My server asked if I wanted the bartender to remake it. I declined and ordered a cocktail on the rocks. The atmosphere was dead!! There was no one here except my party of three and two other couples. And our food still took 40 minutes to come out!! However, I can’t complain about the food!! It was freshly cooked and HOT!! And good!! I’m guessing the wait came from lack of employees as it was the lull between lunch and dinner…
… moreAmber Payne
UPDATE: We went here on a Wednesday afternoon (06-18-25), and service was beyond slow, not sure if that had to do with kitchen or wait staff, but for me, my husband, son, and mom, it took about 2.5 hours from sitting down to leaving, and there wasn’t hardly ANYONE in the building. I do not recommend eating here if you are in a hurry or have plans to be somewhere at a specific time. BUT, the chips for the dip were crumbs again and stale, so we had to ask for more. We all got our food before my 7 year old, so we were giving him food from our plates before he got his. The waitress was nice, and I’m sure she couldn’t help how slow things were going.
First review: The total experience wasn’t horrible. We had a 20 minute wait to be seated, even though they were not that busy. Our waitress was very sweet, but tended to slightly disappear at times. The food wasn’t bad, but the queso we ordered came with what was mainly crumbs for chips, and my husband found a small piece of plastic in his food. My entree was the star of the evening (pictured).
… moreStephanie DG
Elysa provided excellent exquisite service that paid attention to detail and went above and beyond and took concern for our child’s food sensitivity in packing our food on our to go order. She was extremely helpful and we are so very appreciative!!! Thank you Elysa for your amazing service!!! We highly recommend her!!
… moreBarbara Olusesi
We took our day program of adult with intellectual disabilities for lunch today and everyone had a great time. We had a total of 24 people and Caitlin along with the rest of the staff was awesome. From the moment we walked in the door we felt catered to. Service was to point for such a large group, and everyone was accommodating to our needs.
Thank you such great customer service Caitlin and the rest of the team
… moreAbena Serwaa
My family and I dined in today. When we came in the restaurant didn’t have a lot of people but it took about 10 minutes to get seated. When we finally got seated our sever canne and take drink orders but since it took her another 10 minutes to come get our drink orders we went ahead to order entrees as well. There were 7 of us and 5 of us ordered water and even that took 15 minutes to get water and we only got 4 cups not 5. After waiting for about 40 minutes we called a different waitress to ask about the remaining drinks and our meals. They claimed some of the meals were ready but not all so we asked to bring what was ready. Multiple meals had fries as a side and they said the fries weren’t ready. I ordered a burger and the meat had no salt (nothing at all). The food was so bland that I couldn’t eat it so I asked them to take it back and take it off the bill. They waitress (named Sheila I think) was so rude she had an excuse for everything. She claimed since she does not cook the food she is not responsible for the long wait time so j asked what about our drinks and she claimed she had another table to serve and she usually does to go orders so this is not her job. Every answer from her came with her rolling her eyes at us. It’s safe to say I am not coming back.
… moreSpringtinni Smith
We were seated & acknowledged quickly. We ordered the Clucking Chicken sandwich. The breading tasted like it was dipped in a wet fish breading. It was not good. The person serving our table NEVER came back to check if we wanted more tea.
… moreJohana De Leon Contreras
Came @6:03 got seated, waited 20 minutes before someone came to take our order. Ordered a white queso & chips took 10 minutes. Personally, that’s way too long for just some cheese, especially on a slow day after that food didn’t take long to arrive maybe 10 minutes . She could’ve have been new, she did get a tip for being polite & respectful .
… moreSierra Ray
Every person in the servers section was complaining. We went in with a great additude with understanding maybe she’s new. First we witness server getting mad at the hostess for trying to help ( she did not get drinks after being seated for multiple minutes at another table). Then a different server brings us a different tables food. But then we watch our original server yell and get mad at the other lady for trying to help her. Then got over charged on our drinks trying to state we ordered extra shots. Did not. Did I also mention I was here for THREE HOURS. To the point we waited for our check and refund of the drinks for 15 minutes. First, the server treating her co workers poorly is terrible atmosphere and then to overcharge us and then argue with us. And take over 20 more minutes to even bring us our fixed check to sign. We just left. Our total should be 52.72.
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