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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Swing by your local Popeyes at 11810 Interchange Dr and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 11810 Interchange Dr, Louisville, KY 40229
Phone: (502) 768-2493
Website: https://www.popeyes.com/store-locator/store/restaurant_882952
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Shane Murphy
I just had one of the most frustrating experiences I’ve ever had at this Popeyes. I placed a mobile order for two meals with popcorn shrimp and blackened tenders. After about a 10-minute wait in the drive-thru, I got to the window, confirmed my order, and was handed a bag with a “Have a nice day.”
When I got home, I found two tiny pieces of chicken and a biscuit no shrimp at all. The “boneless wings” I ordered were actually bone-in, which I don’t even eat. There was cocktail sauce in the bag, so clearly shrimp was supposed to be included.
I went back to the store and was told they no longer sell shrimp. How was I supposed to know that when the app still lets you order it? If that’s the case, why include cocktail sauce? Instead of apologizing, the cashier asked, “Who gave you the food?” Like seriously? Just resolve the issue. I just want the $28 worth of food I ordered.
This visit was completely disappointing poor communication, zero accountability, and no customer care. What makes it worse is that I had just given a glowing review to another Popeyes across town where the staff were friendly and professional. This experience was the total opposite.
… moreWhen I got home, I found two tiny pieces of chicken and a biscuit no shrimp at all. The “boneless wings” I ordered were actually bone-in, which I don’t even eat. There was cocktail sauce in the bag, so clearly shrimp was supposed to be included.
I went back to the store and was told they no longer sell shrimp. How was I supposed to know that when the app still lets you order it? If that’s the case, why include cocktail sauce? Instead of apologizing, the cashier asked, “Who gave you the food?” Like seriously? Just resolve the issue. I just want the $28 worth of food I ordered.
This visit was completely disappointing poor communication, zero accountability, and no customer care. What makes it worse is that I had just given a glowing review to another Popeyes across town where the staff were friendly and professional. This experience was the total opposite.
Shane Blocker
So this is from a customer’s point of view so I could be way off or not but. I ordered 12 plain bone-in wings and it took about 15 minutes. It also seemed very disorganized and very short-staffed. I saw about 10 people in the Drive-Thru so I went inside and it was full of doordashers All standing around waiting for their orders but nobody was up front. The staff was not unfriendly, they were just seem too busy to be present in the front. There were also several people coming in and coming back from the drive-thru saying orders weren’t right. I didn’t get this or that or I’m waiting for this one specific thing for the rest of my meal. It just was very chaotic. The chicken was good and it was hot. So I would suggest they hire some more people or just go in there and have some time to spend.
… moreMarty Chandler
Not really sure if I agree with the way this store is setup. If you look at the pictures I took. You will see touch screen order stations. Only 3 but that’s not what I don’t agree with. It’s the picture of the single cashier. There’s no menu. Why?? Who’s idea was it to not put a menu up. While I was there a older man came in. He was paying cash so he waited at the register. Finally someone came to take his order. He didn’t have a menu to look at. Why is that? He had questions. How much does it cost? What do I get with it? The young man taking his order was clearly aggravated that he had to tell him the menu. After he ordered i spoke with him. We both agreed that it’s stupid not to have a menu.
… moreJustine Medley
I put ina mobile order for quicker service. BAD CHOICE. the food was stale as ever. The chicken was so hard and crunchy we didn’t even get to finish it. The fries we cold and just thrown in the bag. The ONLY fresh or hot item was the biscuits. This Popeyes should be ashamed. Especially since they still had me wait ON COLD FOOD.
… moreTimothy Patrick
First time at this Popeyes. Gorgeous building. Snow on the ground. 20 degrees outside. I open the door and am instantly flash-fried by 95+ degrees of industrial blow-dryer heat. I’m pretty sure the sun lives in the lobby.
I place my order and I’m told there’s no chicken ready. That’s fine. I came here to suffer for Popeyes chicken.
Two minutes in, the coat is off. Five minutes in, I realize I’ve accidentally walked through a portal to the Congo. The waiting area is a terrarium. A biodome. A slow cooker set to vengeance.
Ten minutes pass and my fight-or-flight kicks in. I now understand the emotional journey of the chicken. We are the same. I’ve been sitting under a heat lamp like a gas-station taquito.
Twenty minutes in, time stops working. I think I’m on ayahuasca. I see sounds. I hear colors. My ancestors are telling me to leave but I can’t..I’ve committed to the chicken.
At 25 minutes, I’m staring at the exit like it’s the last chopper out of Saigon. I no longer want food. I want freedom. I want shade.
A manager appears while I’m rocking back and forth like a POW and asks what I’m waiting on. I summon the strength of a dying Victorian child and whisper “chicken” while showing my receipt. She says “it won’t be much longer” and vanishes. Unsure if she was real or a heat-induced mirage.
Five minutes later my name is called. By this point I have converted to Christianity, accepted Jesus Christ as my lord and savior, and repented for sins I haven’t even committed yet because I refuse to be sent back to this Popeyes lobby as punishment.
Sides: 10/10
Chicken: 5/10
Lobby temperature: war crime
… moreI place my order and I’m told there’s no chicken ready. That’s fine. I came here to suffer for Popeyes chicken.
Two minutes in, the coat is off. Five minutes in, I realize I’ve accidentally walked through a portal to the Congo. The waiting area is a terrarium. A biodome. A slow cooker set to vengeance.
Ten minutes pass and my fight-or-flight kicks in. I now understand the emotional journey of the chicken. We are the same. I’ve been sitting under a heat lamp like a gas-station taquito.
Twenty minutes in, time stops working. I think I’m on ayahuasca. I see sounds. I hear colors. My ancestors are telling me to leave but I can’t..I’ve committed to the chicken.
At 25 minutes, I’m staring at the exit like it’s the last chopper out of Saigon. I no longer want food. I want freedom. I want shade.
A manager appears while I’m rocking back and forth like a POW and asks what I’m waiting on. I summon the strength of a dying Victorian child and whisper “chicken” while showing my receipt. She says “it won’t be much longer” and vanishes. Unsure if she was real or a heat-induced mirage.
Five minutes later my name is called. By this point I have converted to Christianity, accepted Jesus Christ as my lord and savior, and repented for sins I haven’t even committed yet because I refuse to be sent back to this Popeyes lobby as punishment.
Sides: 10/10
Chicken: 5/10
Lobby temperature: war crime
Michael Taylor
I had an extremely disappointing experience during my recent visit. After waiting in line for approximately 40 minutes, I was finally assisted, only to be met with an unprofessional and dismissive attitude from the employee. When I requested to speak with a manager regarding my concerns, she informed me that she was the manager. I then asked for the contact information for a district manager, and she stated that there was not one. The overall experience was frustrating and fell far below reasonable customer service expectations. 20 cars drove off!
… moreKandace bby
Currently on hold for 7 minutes, just spent 70 dollars for cold stale food because we waited “12 minutes” on mac and cheese and the Mac and cheese isn’t even in the bag. We are missing biscuits and I just want my money back and to drop this food back off. So I can go get food elsewhere.
Hold time was 16 minutes and he made it to the store and they still had me on hold (the poor girl working didn’t know where her manager was)
… moreHold time was 16 minutes and he made it to the store and they still had me on hold (the poor girl working didn’t know where her manager was)
Christopher Butterfield
This Popeyes is the worst that I continue to go back to. Every time I go there it is around 8pm at night and they run out of the type chicken I want. It’s a chicken joint. How does that work. Then the women at the counter is so rude. Go to KFC until Popeye’s can get there staff and chicken together. I hate to spend my hard earned money somewhere that can’t give me what’s on the menu. Open a burrito joint there and let them take a shot.
… moreAmber BW
Worst experience ever. This location should be shut down. My wrap i ordered was not only sloppy but the chicken tasted old. I was overcharged and when I mentioned it, the cashier said it was close enough in price. Gravy for the mashed potatoes tasted sour. Pie was hard. Absolute worst experience. I won’t be back. I should’ve waited the 30 minutes for Indis instead.
… moreangela mccoy
Rude employees tonight ordered chicken sandwich with extra mayo but they put so much on it,it was ruined. This was a redo of a previous messed up order. Not worth the time or money. Lady at the window was rude and nasty
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