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Your local Lebanon Subway® Restaurant at 921 Murfreesboro Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 921 Murfreesboro Rd, Lebanon, TN 37090
Phone: (615) 453-8991
Order and Reservations
Order: Order online
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Reviews
Deb Forbush
I stood in line while the person working made 3 sandwiches for like 10 minutes She was so slow.
She even looked at me & made eye contact, Only to make me wait.Then tell me to Come back in 15 minutes, She was hoing on break & couldn’t make my sandwich. Why couldn’t she tell me before I wasted my time standing in line.
SO RUDE & UNPROFESSIONAL!!!!
2/28 11:30pm incase you want to see who was working.
… moreShe even looked at me & made eye contact, Only to make me wait.Then tell me to Come back in 15 minutes, She was hoing on break & couldn’t make my sandwich. Why couldn’t she tell me before I wasted my time standing in line.
SO RUDE & UNPROFESSIONAL!!!!
2/28 11:30pm incase you want to see who was working.
Christine M Garcia
First of all, before anything else. The lady working at 11:45PM-12AM has to be the most rude subway employee I have ever encountered! No greeting, just what do you want. You want cheese? Hot or not. (My son asked what he could get on it, in a very very rude condescending, cold tone she said “whatever you want.” Also the guy behind us asked her the same thing she replied the same way, ge said no I’m asking you what comes on that particular sandwich, again but she added a “I told you, whatever you want. Never answered him. She threw our chips in the bag, mad we didnt pack them up as we were looking at cookies. We asked for 2 cookies each, she looked down at our stomach then back up at us then back down. Also she had on wayyy to small yoga pants, no name tag so I couldn’t get a name. Never said thank you, do you need anything else. The guy behind us walked away as we were getting coffee in the pilot and said, well I’ll never be back here if she working, I’ll walk right back out and go to Wendy’s. I agreed. None of the chips were stocked, lids were almost out. The soda fountain area was nasty. And the Root Bear sprayed everywhere when used. Did she want to fix it…. nope. However I agree, I eat at subway 3 times a week, I come through here at least twice a month. But if she’s working I’ll walk right back out.
… moreDavid Tucker
Terrible subway Manager trying to cheat customer out of eggs on foot long Bacon, egg and cheese. The manager only wants to put 2 eggs and would not put the 4 eggs a subway foot long is supposed to come with. He argued and was rude!
… moreKarra Elizabeth
Austin made my husbands and I’ sandwiches perfectly. He was extremely polite and paitent especially when one of pilots employees who was in front of me rudely instructed him how to make her BLT wrap interrupting my ordering process when she already had winter making hers. He will be an amazing employee one day! Just gotta learn the menu. I wish more employees were like austin.
… moreMacky Mack
The Subway inside the Lebanon TN Pilot truck stop has the worst customer service. It’s not that they are rude or the food is bad. They show that they are open during the 3rd shift hours, but there is rarely anyone at the counter when I get there. I got there at 1:50am this morning. I waited 5 minutes before I went to the Pilots manager to see if the Subway was open. She told me the Subway person would be back in 3 minutes. So, I went back to the Subway counter and waited for another 10 minutes. No one came, so I left. They have done this several times to my co-workers and myself. We have very few choices this late, but this Subway has seen the last of me. I will never go back.
(Update)- It is January 5 2022 and they have not improved one bit. I walk in at 1:20am and there is a young lady behind the counter so I walk up only to be told that they were closed. Your website say you’re open 24hrs a day. I didn’t argue. I just walked away. Gave you a second chance and you blew it.
… more(Update)- It is January 5 2022 and they have not improved one bit. I walk in at 1:20am and there is a young lady behind the counter so I walk up only to be told that they were closed. Your website say you’re open 24hrs a day. I didn’t argue. I just walked away. Gave you a second chance and you blew it.
Kali Thomas
My husband and I had a bad experience at this Subway and I let a complaint on the main Subway website. The general manager, Joey, was very quick to call me in an attempt to make things right. He was super friendly and genuine, which i really respect. We will definitely be giving them another chance. Thanks for taking care of the problem, Joey!
… moreAmellia Cardin
Rhonda or chrhonda was amazing and so sweet made ordering so much easier
… moreShawn Buckhana
So I just paid 17 dollars for a footlong sub, I did a footlong steak and cheese with extra meat and bacon, half way through making my sandwich I hear the owner talking to one employee about how much meat to put on a sandwich when asking for extra meat or bacon, and on the other side a manger talking to the employee at the register about how much they have been charging for extra meat and do something to the register, so when I get there its 17 dollars. I should have walked away because I feel I got charged for mine and someone else’s extra meat, but the 2 employees were so nice and the way the owner and manager talked to them, especially in front of customers wasn’t right!
… moreBeverly Lockhart
Are you people for real! Just paid 6.00 for a 6″ tuna. 1.00 an inch!! I would’ve walked out but the sweet girl working there had already made it. She told me it was because it was in a Pilot and not a regular Subway store. I could have gone 2 minutes down the road to a “real” Subway had I known. Do yourself a favor. Take 2 extra minutes, Cross over I-40 and get the price you expect to pay. Subway… y’all need to get your sammy’s outta Pilot.
… moreCasey Nichole
Wish there was an option for negative stars!! Not only were they out of 2 of the 4 ingredients that my sandwich is advertised with, the service was awful!! Go to the Subway right down the street and don’t waste your time, money and energy on this one. Unless you like being shrugged at, walked away from and bad attitudes… I should have acted the same towards them, but I was raised better.
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