Emerald Flowers
My first time here and I was impressed! The server had the best attitude she made our night and the food was exceptional. We were seated quickly no wait time.
… moreNina Lashawn
So me and my daughter thoroughly enjoyed the food at this chilis ️ in Fultondale yesterday. I love the eggrolls and they were all good! However this place refused to take my method of payment because it was a cashapp Visa card I explained that was my money to pay was, I’m not from here. Will you please run it, the big black mgr did not offer his name, nor did he have on a name tag, came to our table with a whole attitude and still refused to accept it, something about I can stop payment or dispute charges and I’m like you can do that with ANY card! Nevertheless I’m sitting here scrambling trying to figure out another way to pay! Embarrassment is an understatement!! Finally I called my mom to see if I use her card to pay the tab and then it was done, I was so ready to leave that establishment I felt humiliated!! Will never visit again!!!
… moreHunter Price
Service was great just not a huge fan of the hair in my food especially when I’m spending 50 dollars to eat 2/22/26 5pm – not the type to say somthing but come on this makes people not want to eat whenever they see this, just wear a hair net
… moreMarshae Black
First time dining here for lunch with coworkers. I had the sw egg roll appetizer. It was really tasty. We also had the quesadilla and the Tex Mix Bowl with street corn on the side. Another coworker had the Trio appetizer. Everyone enjoyed their food.
… moreDavid Lanham
Lets just say our waitress brought our drinks to the table. She sat them on the end of the table and walk off. She didnt say which drinks were what no explanations at all. We didn’t see her for a long time. She finally came to get our order. No smiles no conversation at all. I dont tjink we will ho back there.
… moreKendra Stearman
I would have had to actually receive service to give a better rating. Walked in for a late lunch on Monday, not busy at all, no hostess on duty but servers kept walking by and ignoring us until one finally sat us. Waited patiently for a server to greet us. The bartender was our server. Ten minutes in our drink order was taken, all sodas, but never delivered. Bartender told us she needed to take care of a to go order first. I’m assuming she did but then went back to making bar drinks and never brought our sodas. We finally got tired of waiting and gave up and walked out. It was particularly disappointing because we were traveling through and looking forward to our visit because our local Chilis has the same service issues. We haven’t really experienced this with other chains, just Chilis. Is it just Alabama Chilis? When I visit friends in VA their Chilis is always spot on with service.
… moreLambsbook Oflife
I was extremely disappointed with my recent visit to Chili’s. I ordered a burger and was shocked to discover it was served undercooked and visibly raw in the center. This is not only unappetizing but also a serious health risk. Food safety should be a top priority, and this kind of negligence is unacceptable. I expected better quality and care from a national chain. Won’t be returning anytime soon.
… moreMarie Woolbright
Stopped at Fultondale Chilis for a late lunch after Dr’s appointment in Birmingham. There was no host, wait staff or anyone that acknowledged our presence for 5 minutes. When a staff member did show up, there was no greeting just ” booth or table” . We were seated in a booth and She left without a word. Not even a ” your server will be with you shortly”. When I picked up the menu, it stuck to the table and upon further inspection, the table was sticky all over.Looking around the dinning room it became very apparent that the place was dirty and unkempt. Still no sign of anyone that was remotely interested in taking an order. That was enough. I expected a lot more from a national Chain. I will not be visiting this Chilis ever again. We went to Logans Roadhose in the same complex and had wonderful service and a great meal in a clean and welcoming environment.
… moreZakeyah Pickens
⭐☆☆☆☆ (3/10 at best)
Came to Chili’s Fultondale for my birthday thinking I’d get food and vibes… instead, we got a full lesson in how not to treat humans.
First, no greeting from anyone from the start your ..(host) at the door just “booth or table,” like we were ordering ourselves from IKEA. Then they sat us across from a family of four with kids like, bro, do you not see this is a date? Read. The. Room.
Anthony, our server, brought the check AND to-go boxes before we even finished eating. Bro, what are we, on Speed Eating 101? He rushed us ..Both meal and appetizer landed at the same time, plates crowded, tortillas stale, peppers overcooked, southwestern eggrolls doing me dirty, lemonade so tangy I’m vibrating… and of course, zero extra tortillas.
Mid-service, Anthony dips, tells a new server to take over, and she drops ANOTHER ticket on us like, wow, thanks for the double billing experience. She didn’t speak or anything .. Meanwhile, we’re just sitting there like, are we in a race? Did we miss the memo?
$52 wasted. Food? Eeh. Service? A solid 3/10. Humor? Unintentional. Birthday ruined? Almost, but my man later saved the day… thanks to my boo
Chili’s, maybe teach your staff some basic manners, human interaction, and how to read a room. Until then, I’ll just microwave my fajitas at home and skip the trauma.
… moreAlexa Cruz
Our server, Isaac was very pleasant 10 out of 10 service. We drove an hour. Salsa could be juicier. He made up and brought new salsa. The manager that graduated from Alabama was superb, Super funny, As a server myself, I would imagine myself working here. Fireeeeee
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