Andrew Powers
Sat in the drive through for 20min on a 30 min lunch break only to be told my order was accidentally given to someone else. Got back to work and the burger wasn’t cooked. Called and asked for my money back, they wouldn’t refund my card unless I was there well unless your gonna pay my hourly wage I’m not coming back. If I could give -5 stars I would. Steer clear of this McDonald’s.
… moreIsrael Gregg
This place is gone way downhill. Who doesn’t love the minimalists and brutalist architecture that McDonald’s has become. Who doesn’t love going to a giant box with a hole in the wall where employees serve you. Such employees who always seem to have attitudes and can’t ever do their job. You can order online at least a good 10-15 minutes ahead of time the store is not even busy and still have to wait for food.
… moreHector Hernandez
Dear McDonald’s
This is unfortunately not a good review. If you value the all mighty dollar over quality of service, product and customer experience by all means, Keep going.
However when I wait 20 minutes for my food after I order it myself on a kiosk with not one soul in sight to ask for it, I was at the mercy of my own patience.
From the manager yelling at what “she” needed to all her crew, constantly on her phone while tending to food, telling them she could technically keep them over until 11:15AM, to just barking so loudly i could hear every detail 30 feet away in the dining area.
If sweet Ms Sheila hadn’t returned from her break I don’t know who would of taken care of the crowd waiting for service. 2 door washers, 3 at the kiosk, 4 others at the counter waiting to replace or recieve items that were incorrect. Not to mention all the people in the dining area with missing items or needing service.
Oh did I mentioned I cleaned my own table using hand sanitizer from the kiosk and extra napkins? Not sure that saves the mighty dollar.
Try again and focus on what is really the client’s needs. Everyone wants to save the $ from corporate to consumer. Is this really the image you want? I saw employees continuously walk in front and ignore customers.
I have been a customer at this location from the time you had the play place outside till now but keep questioning if its not worth the extra money to find a better quality location to dine in.
H
… moreKim Williamson
Not one to complain however came through today, my sandwich & my husband’s was completely raw inside. I tried calling several times. Answered once then was hung up on, I’m sure was accidental, was lunch hour. However whomever is cooking needs to make sure the meat is done. I was calling to have a message sent to the cook. Not for anything FREE! But food is too expensive these days to just toss in the garbage.
… moreLesley Alexander
My family visited the sidney McDonald’s we placed our order we waited 35 minutes for our food. No explanation . Food fries half full . Dinning room dirty management unable to keep food moving out in a timely manner.
… moreMr. Review
I’m honestly surprised! Because based on the horrible reviews. Got the family breakfast here. Placed a mobile order. The drive thru was packed just about into the road duel lanes. Went in got the order it was correct and got it in a timely manner very odd honestly because we know how McDonald’s are ran typically poor! Maybe it was a rare good day or something was improved? Not my home McDonald’s so I’m not sure. I’d visit again.
… moreDaye Woodard
The staff is very friendly. The newly renovated building has a cold vibe and is very unwelcoming. It feels like a villain’s lair. The kiosks are overwhelming and frustrating for myself (33 years old) and especially those older than me. There used to be elderly people lined up at opening to sit and chit-chat while eating their breakfast and drinking their coffee. COVID times put a dent in that group, but the kiosks and dungeon dining room completely deters any age group from enjoying a meal there. I’d love to see the old McDonald’s of the ’90s come back.
… moreDanielle Cowart
We came on a slow Saturday night at 1:30am they had a few cars and we were in line for 30-40 minutes. As I’m writing this I haven’t been greeted or checked on as of how are food is. When we first pulled up to the speaker waited an additional five minutes for anyone to answer. 2 women one a bit older manager or not sitting there on a phone call giving no cares with glasses never worked a day at McDonalds. Y’all need to hire people who care about there job and who have a clue on what there doing.
… moreDonavon Hayton
Sidney Ohio McDonald’s just can’t ever get anything right in the evening and at night. Missing food, missing sauces, missing drinks, just can’t seem to provide the service that is being paid for. Waste of money and time to try to get food there. Good chance your going to get ripped off. Then they won’t answer the phone to discuss the issue.
… morePhilK88
This McDonalds has gone from one of the fastest in the area to the slowest in the area. The two line drive through system DOES NOT work at this facility! If you have time to get locked in there drive through for 20 minutes, this is your place.
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