Brian
This ours a very fancy McDonald’s. I’ve driven past many times but this is my first visit. There are 2 floors!
… moreLawrence Schmidt
Just wanted a quick bit burger n fries for a ridiculous high price of 9 n change, say 10 and waited to order with no one in front of me than go to pay and wait again now the 3rd car in line finally get to the window , was asked to pull around the building and park, I said no I’ll wait here, the manager came and said here is a refund go away. Wow if you are looking for a quick, cheap, no hassle this is not the place for you, go to Wendy’s.
… moreJoAnn Palmer
I ordered at the drive-thru and bought 60 pcs of chicken nuggets, a snack wrap, and a medium fry. They gave me 30 pcs, the snack wrap, and fries, and they told me to wait for the other 30 pcs, and I said okay, no problem. I went inside after 30 minutes of waiting and told the staff I’ve been waiting. If I hadn’t gone inside, I would have been waiting longer. The staff was huddled around when I walked in while I was waiting for my food.
… moreJoshua Tokich
Thanks for the flower – beautiful, kind of made our day. Service has really stepped up as of late. Everything was correct for my picky family. No onion on one, no cheese on the other, extra onion on third and only cheese on a fourth. Thank you!
… moreMeg Surdyk
The workers lack simple customer service skills. Giving someone unwrapped food and missing half the order is not okay. Laughing and carrying on instead of working to fix the issue is not okay. Playing with your hair while handling people’s food is not okay. People pay money for the food, acting like it is an inconvenience to provide the food to a customer at a job you are getting paid for is insanity.
Use to be one of the best McDonald’s in the area and it’s a shame that it is turning to one of the worst.
… moreTim Bates
Messed up my order and put tarter sauce on it. They remade it but still had tartar sauce. They then said I was holding up the line even though it was their mistake twice. Incredibly rude
… morejstifyd
Service has gone down hill in recent years. Used to be one of the best in the area.
Today. I had a very basic order in the drive through. I was asked to pull forward and wait. I waited for 10 – 15 minutes before I finally went inside and asked for my order.
… moreMorgan Moran
well first off… my fries and nuggets were so barely warm like they were chewy and tasted so off. I always get fries and nuggets rom every McDonalds I go to and this is the first time I hated my food. It’s like my fries and nuggets were sitting out for a different order and they just decided to give em to me. Disgusting.
… moreMark Zak
We just needed a little something to eat because we somewhere to be.
We got the breakfast burritos, hash browns and drink. We were visiting the area and the building for this McDonald’s in Independence. It is a two story building and much better than the current ‘decor’ in most of their restaurants.
We struggled a little with getting our order clear, but that is due to the way McDonald’s pictures the meals menu which is not accurate and explains nothing.
However, the person taking my order…
YES! Taking my order, listening to me and helping me get what I wanted-So thankful!
Instead of trying to use the kiosk, that never works for me.
We sat down and enjoyed our food in this bright eatery because of many windows and pleasant decor.
There are also tables designed for wheelchairs to pull up.
… moreMeredith Shaw
We came on Sunday afternoon around 2pm and the inside was open on the 1st floor but the second floor was closed. The food order came out fast and everything was correct. It tasted good. Only complaint is that the tables were not wiped off or someone wiped them but not very well because we could see crumbs on every table. Overall we enjoyed our meal here.
… more