Javier
Food is expensive and experiencing Shrinkflation. Burgers are small. Ordered chili cheese fries, they skimmed on the cheese. No utensils in the box or straw. Drive-in is Really busy at night.
… moreDarnice Houston (Mrs. Houston)
So I am not sure if the woman, Amahirani, working the drive through at 1745 is having a horrible day, or she hates this job and her life. She had ZERO customer service skills. Her demeanor this evening would be better suited for the Detention Center across the way! Even my order was messy (see photo for an example) so the entire shift has zero customer service skills. Come at your own risk!
… moreJon Betts
The worst Cook Out in Raleigh, by far. This is nearest to my house and I come here at least once per week. No exaggeration, they mess up my order 9 out of 10 times. I enunciate, order slow, it doesn’t matter. The night crew here needs better management.
I took my order back tonight to get it corrected and they messed it up again. Not even close. Really need to upgrade your drive thru equipment, processes, and training
… morebradde hamman
Duh!!! How can a business that runs amazing get any thing but 5stars. Food- best in the fast food business.
Service- 34 cars in line line I still get my food in 15 min. Freaking fabulous.
Oh ya, best milkshakes ever.
… moreLara Townsend
It is late the crowd is wild and the staff is killing it! I’ve worked in restaurants for over 30 years in every aspect. I was watching and observing how the crew at this location worked with each other without some sort of conflict. I know there can be and they were so on their game! Thanks y’all and damn good job!
… moreDanny Bell (DrDan)
Our family loves cookout. Our favorite is the milkshakes. Most of my family members have their favorite and always get that one! Me? I tried to go through the entire list! They are all way full of whatever you have in in it chocolate or cookies or fruits or whatever. The food is great too.The cookout tray is my favorite and I see it as great value for the money. It is well worth driving through to get something. There’s not really much of a place to eat there maybe one table, but it depends on which when you visit.
… moreGreg Murray
The drive thru line was roughly 10 cars deep on both sides. Took 10-15 mins to order another 10-15 to get the food. This is ridiculous. Love cook out but this location is not good. No way out of the line either. I drove off. Who knows how long it would’ve taken to actually get my food.
… moreKenneth Stevons
Nuggets were burned during night shift I stay in Durham so it’s not like I can easily come get my food replaced both plates Nuggets scorched smh sandwiches were sloppy and not fully cooked
… moreMark Ostrander
Jessica was the greatest cookout worker i’ve ever had. I used to work at cookout so I know good service, and she was phenomenal. 100% deserves a raise
… moreAustin Groth
Took forever to get my food. Which is usually understandable, however there were 2 other cars in the entire line. Worker at the window had an attitude for no reason at all. Food was not correct entirely either, it tasted like burger king. Needs new management, this isn’t the first time.
… more