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Your local Lancaster Subway® Restaurant at 2785 Columbus-Lancaster Rd NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 2785 Columbus-Lancaster Rd NW, Lancaster, OH 43130
Phone: (740) 652-9370
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Reviews
Deanna Binner
Just came from Subway inside of Walmart in Lancaster and had the worst service. Her name was Dezzy and immediately she said “Its gonna be a minute because once I finish helping them(ppl in front of us) I have to clean my slicer cuz i can’t jus leave it dirty”. We told her its fine and we waited. She huffed n puffed the entire time and said the SAME thing to the next ppl. She was INTENTIONALLY running customers away. She didnt want to do a bit of her job–her 7 hour shift(we inquired). She ignored us and kept checking behind her to see if we were still waiting, before she decided to quit cleaning and help us with our food. We then stood waiting to pay while she talked to the next person that came in to close the store. Service was terrible and my boyfriend(whos a manager at his manufacturing company) said he woulda fired her immediately and worked by himself since she’s causing subway to lose money.
P.s. I dont ever leave reviews unless service is GREAT or TERRIBLE. This was awful.
… moreP.s. I dont ever leave reviews unless service is GREAT or TERRIBLE. This was awful.
Kenneth Porras
Went to order a sub, guess what? No body there literally!!! Called if there was someone inside, nothing!!!, stayed there for about 10 min screaming for somebody, still nothing, had to leave, some other customers came in and probably experienced the same.
… moreHannah Lipka
Best sub I’ve ever had, in so many years of going to subway
… moreTess Drake
I would recommend never coming here as a former employee. There is mold in the soda machine and the restrooms do not consistently get cleaned except when I was there. They don’t consistently make sure there is enough supplies to make it thru the week let alone cleaning supplies for things such as the restrooms and the restaurant doesn’t always get cleaned at night.
… moreAustin Davis
Rude Staff, makes you pay before you are done ordering and making the sandwich and then yells at you in front of other customers for asking for avocado on the sandwich stating “I didn’t charge them for that” I found this to be embarrassing and uncalled for when I was told to pay for the sandwiches before I was done making my sandwich and didn’t know that the avocado was extra and wouldn’t have minded paying for it if I was not already forced to pay before I was even done ordering. Definitely not coming back to this location with the older lady working. She was so rude and has ZERO customer service skills.
… moreMrs. Roseshall Burgos
Subway Always Great Promotions And Great Food. Best Part You Can Have It Made Your Way And Always Fresh!
… moreMichelle Sahr
If I could leave less than 1 star, I would. I don’t often leave reviews, but i felt compelled tonight. I have never, in my life, been treated with such disrespect at a restaurant. The Subway next to the Speedway in Lancaster hit a new low for us tonight. Our family placed an online order at the same time as a family who is visiting with us placed theirs. We placed two separate orders and paid with two separate payment methods, as people do. There was a total of 6 sandwiches between the two separate orders, so nothing outrageous. We sent one person to go pick up both orders, rather than several different family members piling into the car to trek out in a snowstorm for some sandwiches. Upon arrival, we used the app to let them know we were there for our curbside order pickup but no one came out. After waiting about 10-15 minutes, we decided we had better go inside to see what the hold up was on our order. Inside, we were greeted by an absolutely rude young worker who admonished our designated pick up person for cheating the system. She stated that we were not “allowed” to order more than 5 sandwiches in total and Subway’s rule says that one person cannot pick up more than one order. I’m not sure where this unwritten rule is advertised, but it certainly isn’t obvious anywhere that we can find. We certainly weren’t trying to pull any fast ones with our local subway restaurant. She told us that “the next time we tried to pull this she would refuse our order.” The sandwiches had now been sitting on a shelf for over 30 minutes and, had we not gone inside, would have remained there because this employee clearly had no intention of bringing them out. Upon checking the two separate orders, it was then discovered that several things were missing from our order. Our designated pick up person went back inside to discuss this and the girl insinuated that we must be lying. She was “sure she put all of that into the bag.” She had not. It took three separate trips into the store to collect our order. By the time we went in for the third time, the worker chose to retreat to the back of the store and not return at all. Imagine our confusion over the whole visit? Curbside pick up means curbside pick up. It should not be advertised as such if you are expected to go inside to retrieve your order. Limitations on who can pick up orders for their friends/family makes absolutely zero sense. Regardless, the tone of the conversation from our end remained cool, but we sure intended to call and get the name of a supervisor to speak with later. Unsurprisingly, the same employer is who answered the phone and we were met with more of the same disrespect. When I asked her to make sense of her request that all six of the sandwich requesters show up to order rather than ordering online and one person picking them up, she could not. She just dug her heels in. Why would it be any different if all 6 people were standing in front of her? Would there be less sandwich requests that way? It just makes no sense. I hope that she was just having a bad day, but, whew, she sure ruined ours, too. We just wanted some tasty sandwiches. We had no idea they would come with such horrendous attitude. This idea we had for a quick meal was, overall, an hour ordeal to pick up food from a restaurant that is 5 minutes from our house. Our request for fresh sandwiches resulted in cold and soggy representations of what is pictured and certainly was not worth the $60-70 we all paid for it. In the future, should we decide we ever want to entertain risking a subway order again, we will go the extra half a mile to the subway inside Walmart. At this point, that is not particularly appetizing, either. This experience was just ridiculous. It sounds as stupid as it felt.
… morebrian watts
One of my wife and I’s favorite local subways they build them right.
… moreEzrah Embrey
Just got a couple sandwiches at 8:45, I understand it’s late so I informed the employee I would throw a few dollars as a tip. After which She gave me attitude and rude responses. Ive worked all day, more than making sandwiches at the local subway. I should not be receiving an attitude if I want a sub before the sub place closes. Get better.
… moreDavid Lindsey
I was informed after ordering that the owner of the store has refused to honor coupons anymore. The sandwich was OK but definitely not a $11 sandwich. Unfortunately won’t be visiting anymore. Also was informed that all the arores in Lancaster are owned by the same person and none are honoring coupons.
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